Nelson Fraiman
- Professor of Professional Practice
- Decision, Risk, and Operations Division
- Director
- W. Edwards Deming Center
- Areas of Expertise
- Strategy
- Contact
- Office: 1195 Kravis
- Phone: (212) 8542076
- E-mail: nmf1@gsb.columbia.edu
Professor Fraiman joined the faculty after a 17-year career at International Paper Company, where his most recent position was chief technology officer for eight manufacturing divisions. Prior to this he developed and managed a group responsible for productivity improvement and process innovation, and still earlier he directed company-wide educational activities. Fraiman teaches operations and technology management. His research explores institutionalizing quality improvement. He specializes in the retailing, consulting and process industries.
- Education
-
BS, Columbia, 1968; MS, 1969; MBA, 1971; PhD, 1977
- Joined CBS
- 1995
All Activities
Program for Latin American Entrepreneurs Completes First Year
Columbia Business School Faculty Members Awarded Honors
- Case ID
- 220202
123Seguro
How could Argentinian insurance company 123Seguro leverage its lead and conversion data to improve its sales operation results?
- Case ID
- 170201
Robtec
Should Uruguayan 3D printing firm Robtec revise its business model?
- Case ID
- 160201
Talar: How to Deploy Technology in a Dairy Farm
How did Uruguayan entrepreneur improve productivity at his recently purchased dairy farm?
- Case ID
- 110206SPA
Beleza Natural (Spanish Translation)
How should the management of a highly successful chain of beauty institutes respond to operational challenges in the face of rapid growth?
- Case ID
- 130202
Bodytech
- Case ID
- 130201
Intermountain Healthcare Case Study
What challenges will a healthcare system face as they plan to roll out a program to standardize processes, thereby cutting costs and improving care?
- Case ID
- 110206
Beleza Natural
How should the management of a highly successful chain of beauty institutes respond to operational challenges in the face of rapid growth?
- Case ID
- 80207
Statistical Process Control
How do you create and utilize control charts in order to identify and reduce variation in a process?
- Case ID
- 80202
Lolita S.A. Managing Company Growth
After turning to franchising as a way to stave off bankruptcy, should the CEO of an upscale Uruguayan clothing chain expand its franchise program or consider other options?
- Case ID
- 80204
Zara
Can a clothing retailer famous for local, in-season production take advantage of lower wage costs abroad without hindering its competitive advantage?
- Case ID
- 80203
The Ritz Carlton Hotel Company: The Quest for Service Excellence
How can a hotel chain distinguish itself as a premier provider of luxury service in the increasingly competitive hospitality industry?