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Artificial Intelligence Is Increasingly Being Used to Make Workplace Decisions–but Human Intelligence Remains Vital

Date Published
March 13, 2023
Section
In the Media
Areas of Expertise
Artificial Intelligence (AI) Entrepreneurship & Innovation Labor Markets Leadership & Organizational Behavior Organizations & Markets Strategy
From:
CBS In the News

As companies increasingly rely on artificial intelligence to enhance efficiency and fairness in the workplace, it’s important to note the importance of maintaining a balance between technological advancements and human judgment to ensure both accuracy and ethical integrity in decision-making processes. This Fortune article discusses this evolving intersection, with a notable contribution from Columbia Business School Assistant Professor Bo Cowgill. 

In his research, Cowgill investigates the performance of AI in hiring software engineers and discovers that candidates selected by algorithms are significantly more likely to succeed in job interviews and accept job offers. This finding highlights the potential to make objective, unbiased decisions that can surpass human judgment.

Cowgill's research provides a case for the strategic integration of AI in recruitment processes, demonstrating that when AI is properly trained and implemented, it can lead to more effective and equitable hiring outcomes.

If you’re interested in the future of human resources and technology, this article offers an insightful look into how AI is being used to challenge and change traditional hiring practices. 

Read the full article to learn more about how AI and human intelligence can work together to reshape the workplace and make it more inclusive and efficient.

Mentioned Faculty

Bo Cowgill, Assistant Professor

Bo Cowgill

Assistant Professor
Management Division
Mentioned On
Fortune

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