Measuring the Effect of Queues on Customer Purchases

Authors: Marcelo Olivares, Y. Lu, A. Musalem, and A. Schilkrut

Format: Journal Article

Publication Date: January 1, 2013

Journal: Management Science

Full Citation

Olivares, Marcelo, Y. Lu, A. Musalem, and A. Schilkrut. “Measuring the Effect of Queues on Customer Purchases.”

Management Science

vol. 59, no.

8

(January 01, 2013): 1743-1763.