Microsoft has resolved all of the open issues at this point. Once Microsoft has a root cause analysis completed, we will be meeting with them to review and discuss what they are doing to minimize the chance of this occurring again. We apologize for any inconvenience this may have caused and thank you for your patience. If you have any questions or need assistance, please contact your support team. Faculty Support: 212-854-6097/ facsup@gsb.columbia.edu