DUO MFA service was fully restored at 5:50 PM, Thursday, Feb. 13.
We apologize for this inconvenience, if you continue to experience difficulties, please contact your support team.
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Clients may experience errors with DUO multifactor authentication (MFA) when using the SMS and Phone Call methods. Affected clients can use alternate DUO MFA methods: using passcodes or "DUO push" from the mobile app.
DUO is investigating this issue, and we will provide an update once the issue has been resolved.
We apologize for any inconvenience this may cause and thank you for your patience. If you have any questions, please contact your support team.