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Walgreens Introduces New Digital Marketplace

Walgreens Introduces "Find Care Now" a new digital marketplace featuring 17 leading health care providers. Giovanni Monti CBS '04, Vice President and Director of Healthcare Innovation, Walgreens Boots Alliance, and colleague comments on the new digital platform.
Published
July 26, 2018
Publication
CBS Newsroom
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News Type(s)
Healthcare Program
Topic(s)
Healthcare, Media and Technology

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Walgreens introduced Find Care Now, a digital platform and marketplace that helps connect the company’s millions of mobile and online visitors to health care services at Walgreens stores and to a growing selection of recognized providers in the community. The company is working closely with a current list of 17 participating providers as part of the effort, further enhancing Walgreens omnichannel role as a convenient and trusted neighborhood health care destination. Find Care Now makes it easier for customers to navigate and search for local and digital health care services, with offerings in certain markets as varied as neighborhood health care clinics, urgent care, telehealth, lab testing, physician second opinions, and even physician house calls and optical and hearing services in select markets. The digital platform  and its growing list of participating healthcare providers (which includes NewYork Presbyterian Hospital in collaboration with Weill Cornell Medicine and Columbia University Irving Medical Center, New York) offer services that include sensible alternatives to more costly emergency room visits.  “Through market research, our customers showed they would welcome Walgreens as an online source of information about health care solutions and telemedicine,” said Giovanni Monti, vice president and director of healthcare innovation, Walgreens Boots Alliance, Inc. “By combining digital assets with our strong local footprint, Walgreens offers a unique and convenient model for patients to find care built around their needs. In addition, we have a growing number of provider health care collaborations and a product development roadmap that will soon add more valuable features to Find Care Now.” Find Care Now is accessible through the Health Services section of the Walgreens mobile app and online at www.walgreens.com/findcarenow. Care service options are made available based upon a user’s location and health condition, ensuring convenient and relevant results are always offered. Users can view cash pricing information and also have the ability to schedule visits or complete virtual consultations in some markets.
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