Research from Katherine Phillips, the Reuben Mark Professor of Organizational Character and the faculty co-director of the Inclusive Leadership program, demonstrates that presence of diversity in a team changes people’s perspectives and makes it possible for new ideas to be shared. But, as she explains, creating diverse work environments can be a challenge. “You have to prepare people for that hard work,” Phillips says. “You have to create environments where people feel that work is worth it, as opposed to not worth it.”
Katherine Phillips is the Reuben Mark Professor of Organizational Character and the faculty co-director of the Inclusive Leadership program at Columbia Business School Executive Education.