TRANSCRIPT
Leaders are good leaders anywhere. However, when you’re in an emerging market, the requirements are somewhat different.
In order to bring an emerging market business to a developed stage, a leader has to be more hands-on. I always said to my staff, “In an emerging market, you have to be prepared to do things two levels below your rank.” By being hands-on, you teach the less experienced staff, who obviously learn very fast. After they learn, they can move the entire operation from an emerging market state to a developed market state.