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Marketing

See the latest research, articles and faculty on the Marketing Area of Expertise at Columbia Business School.

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Latest on Marketing

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Marketing Faculty

CBS Faculty Research on Marketing

Using Consumer Psychology to Fight Obesity

Authors
Michel Tuan Pham
Date
July 1, 2014
Format
Journal Article
Journal
Journal of Consumer Psychology
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Choosing a Digital Content Strategy: How Much Should be Free?

Authors
Daniel Halbheer, Florian Stahl, and Donald Lehmann
Date
June 1, 2014
Format
Journal Article
Journal
International Journal of Research in Marketing

Advertising supported content sampling is ubiquitous in online markets for digital information goods. Yet, little is known about the profit impact of sampling when it serves the dual purpose of disclosing content quality and generating advertising revenue. This paper proposes an analytical framework to study the optimal content strategy for online publishers and shows how it is determined by characteristics of both the content market and the advertising market.

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How and When Grouping Low-Calorie Options Reduces the Benefits of Providing Dish-Specific Calorie Information

Authors
Jeffrey Parker and Donald Lehmann
Date
June 1, 2014
Format
Journal Article
Journal
Journal of Consumer Research

To date the effectiveness of inducing lower-calorie choices by providing consumers with calorie information has yielded mixed results. Here four controlled experiments show that adding dish-specific calorie information to menus (calorie posting) tends to result in lower-calorie choices. However, additionally grouping low-calorie dishes into a single "low-calorie" category (calorie organizing) ironically diminishes the positive effects of calorie posting. This outcome appears to be caused by the effect that grouping low-calorie options has on consumers' consideration sets.

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Which Products Are Best Suited to Mobile Advertising? A Field Study of Mobile Display Advertising Effects on Consumer Attitudes and Intentions

Authors
Yakov Bart, Andrew Stephen, and Miklos Sarvary
Date
June 1, 2014
Format
Journal Article
Journal
Journal of Marketing Research

Mobile advertising is one of the fastest-growing advertising formats. In 2013, global spending on mobile advertising was approximately $16.7 billion and it is expected to exceed $62.8 billion by 2017. The most prevalent type of mobile advertising is mobile display advertising (MDA), which takes the form of banners on mobile webpages and in mobile applications. This paper examines which product characteristics are likely to be associated with MDA campaigns that are effective in increasing consumers' favorable attitudes towards products and purchase intentions.

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Feels Right . . . Go Ahead? When to Trust Your Feelings in Judgments and Decisions

Authors
Michel Tuan Pham
Date
May 1, 2014
Format
Journal Article
Journal
GfK Marketing Intelligence Review

Not only are subjective feelings an integral part of many judgments and decisions, they can even lead to improved decisions and better predictions. Individuals who have learned to trust their feelings performed better in economic-negotiation games than their rational-thinking opponents. But emotions are not just relevant in negotiations and decisions. They also play a decisive role in forecasting future events. Candidates who trusted their feelings made better predictions than people with less emotional confidence.

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Dynamic Targeted Pricing in B2B Relationships

Authors
Jonathan Zhang, Oded Netzer, and Asim Ansari
Date
May 1, 2014
Format
Journal Article
Journal
Marketing Science

We model the multifaceted impact of pricing decisions in B2B contexts and show how a seller can develop optimal inter-temporal targeted pricing strategies to maximize long-term customer value. We empirically model the B2B customer's purchase decisions in an integrated fashion. In order to facilitate targeting and to capture the short and long-term dynamics of B2B customer purchasing, our modeling framework weaves together in a hierarchical Bayesian manner, multivariate copulas, a non-homogeneous hidden Markov model, and control functions for price endogeneity.

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Do Pleasant Emotional Ads Make Consumers Like Your Brand More?

Authors
Maggie Geuens, Patrick De Pelsmaker, and Michel Tuan Pham
Date
May 1, 2014
Format
Journal Article
Journal
GfK Marketing Intelligence Review

Emotionally pleasant TV commercials are often preferred over merely factual ones. A large-scale study of Belgian TV ads confirms this notion and shows that such commercials also create more positive feelings toward the advertised brand. Interestingly, these effects depend on neither the level of involvement associated with the product category nor the type of product. Independent of the perceived creativity of the commercial or its informational value, emotionality had a significant impact on the evaluation of a brand.

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Assessing Brand Equity Through Add-on Sales

Authors
Donald Lehmann and Shuba Srinivasan
Date
March 1, 2014
Format
Journal Article
Journal
Customer Needs and Solutions

This paper focuses on add-on sales to determine both their value per se and their value as a reflexive measure of brand equity. Specifically, this paper examines the "accessory premium" for automobiles, i.e., accessories installed by dealers at the time of sale. Using J.D. Power Data, the authors find that higher add-on accessory sales accrue to higher equity brands which make accessory sales a potentially useful measure of brand equity (J. Marketing 67: 1?17, 2003). In addition, the authors examine how the revenue premium metric varies by age cohort.

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Building China's Global Brands

Authors
Don Sexton
Date
January 1, 2014
Format
Chapter
Book
Brand Management in Emerging Markets: Theories and Practices
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