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Operations & Supply Chain Management

See the latest research, articles and faculty on the Operations & Supply Chain Management Area of Expertise at Columbia Business School.

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Operations & Supply Chain Management Faculty

CBS Faculty Research on Operations & Supply Chain Management

Burn Disaster Response Planning in New York City: Updated Recommendations for Best Practices

Authors
Nicole Leahy, Roger Yurt, Eliot J. Lazar, Alfred Villacara, Angela Rabbitts, Laurence Berger, and Carri Chan
Date
September 1, 2012
Format
Journal Article
Journal
Journal of Burn Care & Research

Since its inception in 2006, the New York City (NYC) Task Force for Patients with Burns has continued to develop a city-wide and regional response plan that addressed the triage, treatment, transportation of 50/million (400) adult and pediatric victims for 3 to 5 days after a large-scale burn disaster within NYC until such time that a burn center bed and transportation could be secured. The following presents updated recommendations on these planning efforts. Previously published literature, project deliverables, and meeting documents for the period of 2009–2010 were reviewed.

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Dynamic Pricing with Financial Milestones: Feedback-Form Policies

Authors
Omar Besbes and Costis Maglaras
Date
September 1, 2012
Format
Journal Article
Journal
Management Science

We study a seller that starts with an initial inventory of goods, has a target horizon over which to sell the goods, and is subject to a set of financial milestone constraints on the revenues and sales that need to be achieved at different time points along the sales horizon. We characterize the revenue maximizing dynamic pricing policy for the seller and highlight the effect of revenue and sales milestones on its structure.

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Network Assisted Mobile Computing with Optimal Uplink Quey Processing, IEEE Trans. on Mobile Computing 2013.

Authors
Carri Chan, Nicholas Bambos, and Jatinder Pal Singh
Date
April 3, 2012
Format
Journal Article
Journal
IEEE Trans. on Mobile Computing

Many mobile applications retrieve content from remote servers via user generated queries. Processing these queries is often needed before the desired content can be identified. Processing the request on the mobile devices can quickly sap the limited battery resources. Conversely, processing user queries at remote servers can have slow response times due communication latency incurred during transmission of the potentially large query. We evaluate a network-assisted mobile computing scenario where mid-network nodes with “leasing” capabilities are deployed by a service provider.

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Snow and Leverage

Authors
Xavier Giroud, Holger Mueller, Alex Stomper, and Arne Westerkamp
Date
March 1, 2012
Format
Journal Article
Journal
The Review of Financial Studies

Based on a sample of highly leveraged Austrian ski hotels undergoing debt restructurings, we show that reducing a debt overhang leads to a significant improvement in operating performance. Changes in leverage in the debt restructurings are instrumented with Unexpected Snow, which captures the extent to which a ski hotel experienced unusually good or bad snow conditions prior to the debt restructuring.

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Assessing Golfer Performance on the PGA TOUR

Authors
Mark Broadie
Date
January 1, 2012
Format
Journal Article
Journal
Interfaces

The game of golf involves many different types of shots: long tee shots (typically hit with a driver), approach shots to greens, shots from the sand, putts on the green, and others.  While it is easy to determine the winner in a golf tournament by counting strokes, it is not easy to assess which factors most contributed to the victory.  In this paper we apply an analysis based on strokes gained (previously termed shot value) to assess the performance of golfers in different parts of the game of golf.  Strokes gained is a simple and intuitive measure of the contribution 

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Estimating Primary Demand for Substitutable Products from Sales Transaction Data

Authors
Garrett van Ryzin, Gustavo Vulcano, and Richard Ratliff
Date
January 1, 2012
Format
Journal Article
Journal
Operations Research

We propose a method for estimating substitute and lost demand when only sales and product availability data are observable, not all products are displayed in all periods (e.g., due to stock-outs or availability controls), and the seller knows its aggregate market share. The model combines a multinomial logit (MNL) choice model with a non-homogeneous Poisson model of arrivals over multiple periods. Our key idea is to view the problem in terms of primary (or first-choice) demand; that is, the demand that would have been observed if all products had been available in all periods.

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Approximate dynamic programming via a smoothed linear program

Authors
Vijay Desai, Vivek Farias, and Ciamac Moallemi
Date
January 1, 2012
Format
Journal Article
Journal
Operations Research

We present a novel linear program for the approximation of the dynamic programming cost-to-go function in high- dimensional stochastic control problems. LP approaches to approximate DP have typically relied on a natural “projection” of a well-studied linear program for exact dynamic programming. Such programs restrict attention to approximations that are lower bounds to the optimal cost-to-go function.

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Blind Network Revenue Management

Authors
Omar Besbes and Assaf Zeevi
Date
January 1, 2012
Format
Journal Article
Journal
Operations Research

We consider a general class of network revenue management problems, where mean demand at each point in time is determined by a vector of prices, and the objective is to dynamically adjust these prices so as to maximize expected revenues over a finite sales horizon. A salient feature of our problem is that the decision maker can only observe realized demand over time, but does not know the underlying demand function which maps prices into instantaneous demand rate.

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Identifying Good Nursing Levels: A Queuing Approach

Authors
Natalia Yankovic and Linda Green
Date
July 1, 2011
Format
Journal Article
Journal
Operations Research

Nursing care is arguably the single biggest factor in both the cost of hospital care and patient satisfaction. Inadequate inpatient nursing levels have also been cited as a significant factor in medical errors and emergency room overcrowding. Yet, there is widespread dissatisfaction with the current methods of determining nurse staffing levels, including the most common one of using minimum nurse-to-patient ratios. In this paper, we represent the nursing system as a variable finite-source queuing model.

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