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Operations & Supply Chain Management

See the latest research, articles and faculty on the Operations & Supply Chain Management Area of Expertise at Columbia Business School.

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Latest on Operations & Supply Chain Management

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Operations & Supply Chain Management Faculty

CBS Faculty Research on Operations & Supply Chain Management

GreenWare

Authors
Olivier Toubia
Date
January 1, 2008
Format
Case Study
Publisher
Columbia CaseWorks

Michael Dwork and his team are developing a line of environmentally-friendly disposable dinnerware. They want to use conjoint analysis to determine consumers' preferences and willingness to pay. Would you modify their questionnaire in any way?

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Computing virtual nesting controls for network revenue management under customer choice behavior

Authors
Garrett van Ryzin and Gustavo Vulcano
Date
January 1, 2008
Format
Journal Article
Journal
Manufacturing & Service Operations Management

We consider a revenue management, network capacity control problem in a setting where heterogeneous customers choose among the various products offered by a firm (e.g., different flight times, fare classes, and/or routings). Customers may therefore substitute if their preferred products are not offered. These individual customer choice decisions are modeled as a very general stochastic sequence of customers, each of whom has an ordered list of preferences. Minimal assumptions are made about the statistical properties of this demand sequence.

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Bounding stationary expectations of Markov processes

Authors
Peter Glynn and Assaf Zeevi
Date
January 1, 2008
Format
Journal Article
Journal
IMS Collections

This paper develops a simple and systematic approach for obtaining bounds on stationary expectations of Markov processes. Given a function f which one is interested in evaluating, the main idea is to find a function g that satisfies a certain "mean drift" inequality with respect to f, which in turn leads to bounds on the stationary expectation of the latter.

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Remanufacturing as a Marketing Strategy

Authors
Atalay Atasu, Miklos Sarvary, and Luk N. Van Wassenhove
Date
January 1, 2008
Format
Journal Article
Journal
Management Science

The profitability of remanufacturing systems for different cost, technology, and logistics structures has been extensively investigated in the literature. We provide an alternative and somewhat complementary approach that considers demand-related issues, such as the existence of green segments, original equipment manufacturer competition, and product life-cycle effects. The profitability of a remanufacturing system strongly depends on these issues as well as on their interactions.

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Portfolio credit risk with extremal dependence: Asymptotic analysis and efficient simulation

Authors
Achal Bassamboo, Sandeep Juneja, and Assaf Zeevi
Date
January 1, 2008
Format
Journal Article
Journal
Operations Research

We consider the risk of a portfolio comprising loans, bonds, and financial instruments that are subject to possible default. In particular, we are interested in performance measures such as the probability that the portfolio incurs large losses over a fixed time horizon, and the expected excess loss given that large losses are incurred during this horizon.

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Change-point estimation from indirect observations. 1. Minimax complexity

Authors
Alexander Goldenshluger, A. Juditsky, A. Tsybakov, and Assaf Zeevi
Date
January 1, 2008
Format
Journal Article
Journal
Annales de l'Institut Henri Poincaré, Probabilités et Statistiques

We consider the problem of nonparametric estimation of signal singularities from indirect and noisy observations. Here by singularity, we mean a discontinuity (change-point) of the signal or of its derivative. The model of indirect observations we consider is that of a linear transform of the signal, observed in white noise. The estimation problem is analyzed in a minimax framework. We provide lower bounds for minimax risks and propose rate-optimal estimation procedures.

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Providing timely access to care: What is the right patient panel size?

Authors
Linda Green, Sergei Savin, and Mark Murray
Date
April 1, 2007
Format
Journal Article
Journal
The Joint Commission Journal on Quality and Patient Safety

BACKGROUND: Delays for appointments are prevalent, resulting in patient dissatisfaction, higher costs, and possible adverse clinical consequences. A "just-in-time" approach to patient scheduling, called advanced access, has been effective in reducing delays in multiple clinical settings. Offering most patients appointments on the same day requires achieving an appropriate balance between supply of and demand for appointments, but no methods have been previously proposed to determine what this balance should be.

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On the inefficiency of state-independent importance sampling in the presence of heavy tails

Authors
Achal Bassamboo, Sandeep Juneja, and Assaf Zeevi
Date
March 1, 2007
Format
Journal Article
Journal
Operations Research Letters

We consider importance sampling simulation for estimating rare event probabilities in the presence of heavy-tailed distributions that have polynomial-like tails. In particular, we prove the following negative result: there does not exist an asymptotically optimal state-independent change-of-measure for estimating the probability that a random walk (respectively, queue length for a single server queue) exceeds a "high" threshold before going below zero (respectively, becoming empty).

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Note&mdash;Computing time-dependent waiting time probabilities in <em>M(t)/M/s(t)</em> queueing systems

Authors
Linda Green and Jo&atilde;o Soares
Date
January 1, 2007
Format
Journal Article
Journal
Manufacturing and Service Operations Management

In this note we present algorithms that compute, exactly or approximately, time-dependent waiting time tail probabilities and the time-dependent expected waiting time in M(t)/M/s(t) queuing systems.

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