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  1. Directory
  2. Faculty
  3. Olivier Toubia

Olivier Toubia

Glaubinger Professor of Business
Marketing Division
Photo of Prof. Olivier Toubia
Areas of Expertise
Artificial Intelligence (AI), Brand and Product Management, Business Analytics, Data & Business Analytics, Entrepreneurship & Innovation, Marketing, Media
Contact
Office: 925 Kravis
Phone: (212) 8548243
E-mail: ot2107@gsb.columbia.edu
Links
Personal Website
Curriculum Vitae

Olivier Toubia is the Glaubinger Professor of Business at Columbia Business School. His research focuses primarily on innovation, customer insights, and creative industries. Specifically, he combines methods from social sciences and data science in order to study human processes such as motivation, choice, and creativity.  He previously served as the Editor-in-Chief at the journal Marketing Science. He teaches Foundations of Innovation, Generative AI for Business and the core marketing course. He received his MS in Operations Research and PhD in Marketing from MIT.

Education
PhD, Massachusetts Institute of Technology, 2004
Joined CBS
2004

All Activities

  • Research
  • Teaching
  • Achievements
  • Press
  • Authored Works
  • CaseWorks
  • Journal articles
  • Working papers
  • Articles
  • Books
  • Chapters
Journal Article
Toubia, Olivier. “Better Innovation for a Better World.”
Journal of Marketing
(Forthcoming).
Explore Further about Better Innovation for a Better World
Journal Article
Berger, Jonah and Olivier Toubia. “The Topography of Thought.”
PNAS Nexus
vol. 3, no.
5
(May 01, 2024). doi:
https://doi.org/10.1093/pnasnexus/pgae163
Explore Further about The Topography of Thought
Journal Article
Piper, Andrew and Olivier Toubia. “A Quantitative Study of Non-Linearity in Storytelling.”
Poetics
vol. 98, (June 01, 2023). doi:
https://doi.org/10.1016/j.poetic.2023.101793
Explore Further about A Quantitative Study of Non-Linearity in Storytelling
Journal Article
Li, Ye, Antonia Krefeld-Schwalb, Daniel Wall, Olivier Toubia, Eric Johnson, and Daniel Bartels. “The More You Ask, the Less You Get: When Additional Questions Hurt External Validity.”
Journal of Marketing Research
vol. 59, no.
5
(October 01, 2022): 963-982.
Explore Further about The More You Ask, the Less You Get: When Additional Questions Hurt External Validity
Download PDF on The More You Ask, the Less You Get: When Additional Questions Hurt External Validity
Journal Article
Friedman, Elizabeth and Olivier Toubia. “Pricing Fairness in a Pandemic: Navigating Unintended Changes to Value or Cost.”
Journal of the Association for Consumer Research
vol. 7, no.
1
(January 01, 2022): 89-97.
Explore Further about Pricing Fairness in a Pandemic: Navigating Unintended Changes to Value or Cost
Download PDF on Pricing Fairness in a Pandemic: Navigating Unintended Changes to Value or Cost
Journal Article
Dew, Ryan, Asim Ansari, and Olivier Toubia. “Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design.” vol. 41, no.
2
(December 28, 2021): 401-425. doi:
https://doi.org/10.1287/mksc.2021.1326
Explore Further about Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design
Download PDF on Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design
Journal Article
Toubia, Olivier. “A Poisson Factorization Topic Model for the Study of Creative Documents (and Their Summaries).”
Journal of Marketing Research
vol. 58, no.
6
(January 01, 2021): 1142-1158.
Explore Further about A Poisson Factorization Topic Model for the Study of Creative Documents (and Their Summaries)
Download PDF on A Poisson Factorization Topic Model for the Study of Creative Documents (and Their Summaries)
Journal Article
Liu, JIa, Olivier Toubia, and Shawndra Hill. “Content-Based Model of Web Search Behavior: An Application to TV Show Search.”
Management Science
vol. 67, no.
10
(January 01, 2021): 6378-6398.
Explore Further about Content-Based Model of Web Search Behavior: An Application to TV Show Search
Download PDF on Content-Based Model of Web Search Behavior: An Application to TV Show Search
Journal Article
Toubia, Olivier, Jonah Berger, and Jehoshua Eliashberg. “How Quantifying the Shape of Stories Predicts Their Success.”
Journal of Marketing Research
vol. 58, no.
6
(January 01, 2021): 1142-1158.
Explore Further about How Quantifying the Shape of Stories Predicts Their Success
Download PDF on How Quantifying the Shape of Stories Predicts Their Success
Journal Article
Liu, Jia and Olivier Toubia. “Search Query Formation by Strategic Consumers.”
Quantitative Marketing and Economics
vol. 18, (January 01, 2020): 155-194.
Explore Further about Search Query Formation by Strategic Consumers
Download PDF on Search Query Formation by Strategic Consumers
Journal Article
Johnson, Eric, Stephan Meier, and Olivier Toubia. “What's the Catch? Suspicion in Bank Motives and Sluggish Refinancing.”
The Review of Financial Studies
vol. 32, (January 01, 2019): 467-495.
Explore Further about What's the Catch? Suspicion in Bank Motives and Sluggish Refinancing
Download PDF on What's the Catch? Suspicion in Bank Motives and Sluggish Refinancing
Journal Article
Toubia, Olivier, Garud Iyengar, Renee Bunnell, and Alain Lemaire. “Extracting Features of Entertainment Products: A Guided Latent Dirichlet Allocation Approach Informed by the Psychology of Media Consumption.”
Journal of Marketing Research
vol. 56, (January 01, 2019): 18-36.
Explore Further about Extracting Features of Entertainment Products: A Guided Latent Dirichlet Allocation Approach Informed by the Psychology of Media Consumption
Download PDF on Extracting Features of Entertainment Products: A Guided Latent Dirichlet Allocation Approach Informed by the Psychology of Media Consumption
Journal Article
Yang, Cathy, Olivier Toubia, and Martijin De Jong. “Attention, Information Processing and Choice in Incentive-Aligned Choice Experiments.”
Journal of Marketing Research
vol. 55, (January 01, 2018): 783-800.
Explore Further about Attention, Information Processing and Choice in Incentive-Aligned Choice Experiments
Journal Article
Liu, Jia and Olivier Toubia. “A Semantic Approach for Estimating Consumer Content Preferences from Online Search Queries.”
Marketing Science
vol. 37, (January 01, 2018): 855-1052.
Explore Further about A Semantic Approach for Estimating Consumer Content Preferences from Online Search Queries
Download PDF on A Semantic Approach for Estimating Consumer Content Preferences from Online Search Queries
Journal Article
Toubia, Olivier, Garud Iyengar, Renee Bunnell, and Alain Lemaire. “Extracting Features of Entertainment Products: A Guided LDA Approach Informed by the Psychology of Media Consumption.”
Journal of Marketing Research
vol. 56, no.
1
(January 01, 2018): 18-36.
Explore Further about Extracting Features of Entertainment Products: A Guided LDA Approach Informed by the Psychology of Media Consumption
Download PDF on Extracting Features of Entertainment Products: A Guided LDA Approach Informed by the Psychology of Media Consumption
Journal Article
Toubia, Olivier and Oded Netzer. “Idea Generation, Creativity, and Prototypicality.”
Marketing Science
vol. 36, (January 01, 2017): 1-20.
Explore Further about Idea Generation, Creativity, and Prototypicality
Download PDF on Idea Generation, Creativity, and Prototypicality
Journal Article
Pham, Michel Tuan, Ali Faraji-Rad, Olivier Toubia, and Leonard Lee. “Affect as an Ordinal System of Utility Assessment.”
Organizational Behavior and Human Decision Processes
vol. 131, (November 01, 2015): 81-94.
Explore Further about Affect as an Ordinal System of Utility Assessment
Download PDF on Affect as an Ordinal System of Utility Assessment
Journal Article
Luo, Lan and Olivier Toubia. “Improving Online Idea Generation Platforms and Customizing the Task Structure Based on Consumers' Domain-Specific Knowledge.”
Journal of Marketing
vol. 79, (September 01, 2015): 100-114.
Explore Further about Improving Online Idea Generation Platforms and Customizing the Task Structure Based on Consumers' Domain-Specific Knowledge
Download PDF on Improving Online Idea Generation Platforms and Customizing the Task Structure Based on Consumers' Domain-Specific Knowledge
Journal Article
Yang, Cathy, Olivier Toubia, and Martijn De Jong. “A Bounded Rationality Model of Information Search and Choice in Preference Measurement.”
Journal of Marketing Research
vol. 52, (April 01, 2015): 166-183.
Explore Further about A Bounded Rationality Model of Information Search and Choice in Preference Measurement
Download PDF on A Bounded Rationality Model of Information Search and Choice in Preference Measurement
Journal Article
Lehmann, Donald, Oded Netzer, and Olivier Toubia. “The Future of Quantitative Marketing: Results of a Survey.”
Customer Needs and Solutions
vol. 2, (January 01, 2015): 5-18.
Explore Further about The Future of Quantitative Marketing: Results of a Survey
Journal Article
Toubia, Olivier, Jacob Goldenberg, and Rosanna Garcia. “Improving Penetration Forecasts Using Social Interactions Data.”
Management Science
vol. 60, (January 01, 2014): 3049-3066.
Explore Further about Improving Penetration Forecasts Using Social Interactions Data
Download PDF on Improving Penetration Forecasts Using Social Interactions Data
Journal Article
Toubia, Olivier and Andrew Stephen. “Intrinsic vs. Image-Related Utility in Social Media: Why Do People Contribute Content to Twitter?”
Marketing Science
vol. 32, (January 01, 2013): 368-392.
Explore Further about Intrinsic vs. Image-Related Utility in Social Media: Why Do People Contribute Content to Twitter?
Download PDF on Intrinsic vs. Image-Related Utility in Social Media: Why Do People Contribute Content to Twitter?
Journal Article
Toubia, Olivier, Eric Johnson, Theodoros Evgeniou, and Philippe Delquie. “Dynamic Experiments for Estimating Preferences: An Adaptive Method of Eliciting Time and Risk Parameters.”
Management Science
vol. 59, (January 01, 2013): 613-640.
Explore Further about Dynamic Experiments for Estimating Preferences: An Adaptive Method of Eliciting Time and Risk Parameters
Download PDF on Dynamic Experiments for Estimating Preferences: An Adaptive Method of Eliciting Time and Risk Parameters
Journal Article
Toubia, Olivier, Martijn De Jong, Daniel Stieger, and Johann Fueller. “Measuring Consumer Preferences Using Conjoint Poker.”
Marketing Science
vol. 31, (January 01, 2012): 138-156.
Explore Further about Measuring Consumer Preferences Using Conjoint Poker
Download PDF on Measuring Consumer Preferences Using Conjoint Poker
Journal Article
Stephen, Andrew T. and Olivier Toubia. “Deriving Value from Social Commerce Networks.”
Journal of Marketing Research
vol. 47, (April 01, 2010): 215-228.
Explore Further about Deriving Value from Social Commerce Networks
Download PDF on Deriving Value from Social Commerce Networks
Journal Article
Hauser, John, Olivier Toubia, Theodoros Evgeniou, Rene Befurt, and Daria Dzyabura. “Disjunctions of Conjunctions, Cognitive Complexity, and Consideration Sets.”
Journal of Marketing Research
vol. 47, (January 01, 2010): 485-496.
Explore Further about Disjunctions of Conjunctions, Cognitive Complexity, and Consideration Sets
Download PDF on Disjunctions of Conjunctions, Cognitive Complexity, and Consideration Sets
Journal Article
Jarnebrant, Peter, Olivier Toubia, and Eric Johnson. “The Silver Lining Effect: Formal Analysis and Experiments.”
Management Science
vol. 55, (November 01, 2009): 1832-1841.
Explore Further about The Silver Lining Effect: Formal Analysis and Experiments
Journal Article
Ofek, Elie and Olivier Toubia. “Marketing and Innovation Management: An Integrated Perspective.”
Foundations and Trends in Marketing
vol. 4, (January 01, 2009): 77-128.
Explore Further about Marketing and Innovation Management: An Integrated Perspective
Journal Article
Stephen, Andrew T. and Olivier Toubia. “Explaining the Power-Law Degree Distribution in a Social Commerce Network.”
Social Networks
vol. 31, (January 01, 2009): 262-270.
Explore Further about Explaining the Power-Law Degree Distribution in a Social Commerce Network
Journal Article
Abernethy, Jacob, Theodoros Evgeniou, Olivier Toubia, and Jean-Philippe Vert. “Eliciting Consumer Preferences using Robust Adaptive Choice Questionnaires.”
IEEE Transactions on Knowledge and Data Engineering
vol. 20, (February 01, 2008): 145-155.
Explore Further about Eliciting Consumer Preferences using Robust Adaptive Choice Questionnaires
Download PDF on Eliciting Consumer Preferences using Robust Adaptive Choice Questionnaires
Journal Article
Netzer, Oded, Olivier Toubia, Eric Bradlow, Ely Dahan, Theodoros Evgeniou, Fred Feinberg, Eleanor Feit, Sam Hui, Joseph Johnson, John Liechty, James Orlin, and Vithala Rao. “Beyond Conjoint Analysis: Advances in Preference Measurement.”
Marketing Letters
vol. 19, (January 01, 2008): 337-354.
Explore Further about Beyond Conjoint Analysis: Advances in Preference Measurement
Download PDF on Beyond Conjoint Analysis: Advances in Preference Measurement
Journal Article
Toubia, Olivier. “Adaptive Idea Screening Using Consumers.”
Marketing Science
vol. 26, (June 01, 2007): 342-60.
Explore Further about Adaptive Idea Screening Using Consumers
Journal Article
Toubia, Olivier. “A Convex Optimization Approach to Modeling Consumer Heterogeneity in Conjoint Estimation.”
Marketing Science
vol. 26, (January 01, 2007): 805-818.
Explore Further about A Convex Optimization Approach to Modeling Consumer Heterogeneity in Conjoint Estimation
Download PDF on A Convex Optimization Approach to Modeling Consumer Heterogeneity in Conjoint Estimation
Journal Article
Toubia, Olivier, John Hauser, and Rosanna Garcia. “Probabilistic Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis: Theory and Application.”
Marketing Science
vol. 26, (January 01, 2007): 596-610.
Explore Further about Probabilistic Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis: Theory and Application
Download PDF on Probabilistic Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis: Theory and Application
Journal Article
Toubia, Olivier and John Hauser. “On Managerially Efficient Experimental Designs.”
Marketing Science
vol. 26, (January 01, 2007): 851-858.
Explore Further about On Managerially Efficient Experimental Designs
Download PDF on On Managerially Efficient Experimental Designs
Journal Article
Toubia, Olivier. “Idea Generation, Creativity, and Incentives.”
Marketing Science
vol. 25, (January 01, 2006): 411-25.
Explore Further about Idea Generation, Creativity, and Incentives
Download PDF on Idea Generation, Creativity, and Incentives
Journal Article
Hauser, John and Olivier Toubia. “The Impact of Utility Balance Endogeneity in Conjoint Analysis.”
Marketing Science
vol. 24, (January 01, 2005): 498-507.
Explore Further about The Impact of Utility Balance Endogeneity in Conjoint Analysis
Download PDF on The Impact of Utility Balance Endogeneity in Conjoint Analysis
Journal Article
Toubia, Olivier, John Hauser, and Duncan Simester. “Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis.”
Journal of Marketing Research
vol. 41, (February 01, 2004): 116-131.
Explore Further about Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis
Download PDF on Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis
Journal Article
Toubia, Olivier, Duncan Simester, John Hauser, and Ely Dahan. “Fast Polyhedral Adaptive Conjoint Estimation.”
Marketing Science
vol. 22, (January 01, 2003): 273-303.
Explore Further about Fast Polyhedral Adaptive Conjoint Estimation
Download PDF on Fast Polyhedral Adaptive Conjoint Estimation
Working Paper
Pham, Michel Tuan and Olivier Toubia. Affect as an Ordinal System of Utility Assessment. January 01, 2014.
Explore Further about Affect as an Ordinal System of Utility Assessment
Working Paper
Luo, Lan and Olivier Toubia. Fostering Consumer Performance in Idea Generation: Customizing the Task Structure Based on Consumer Knowledge. May 01, 2013.
Explore Further about Fostering Consumer Performance in Idea Generation: Customizing the Task Structure Based on Consumer Knowledge
Working Paper
Toubia, Olivier, Eric Johnson, Theodoros Evgeniou, and Philippe Delquie. Estimation of Risk and Time Preferences: Response Error, Heterogeneity, Adaptive Questionnaires, and Experiment Evidence from Mortgagers. July 30, 2010.
Explore Further about Estimation of Risk and Time Preferences: Response Error, Heterogeneity, Adaptive Questionnaires, and Experiment Evidence from Mortgagers
Working Paper
Pham, Michel Tuan and Olivier Toubia. Affective Evaluations Are More Ordinal. March 01, 2010.
Explore Further about Affective Evaluations Are More Ordinal
Working Paper
Toubia, Olivier, Andrew T. Stephen, and Aliza Freud. Viral Marketing: A Large-Scale Field Experiment. August 28, 2009.
Explore Further about Viral Marketing: A Large-Scale Field Experiment
Download PDF on Viral Marketing: A Large-Scale Field Experiment
Working Paper
Toubia, Olivier, Jacob Goldenberg, and Rosanna Garcia. A New Approach to Modeling the Adoption of New Products: Aggregated Diffusion Models. January 01, 2008.
Explore Further about A New Approach to Modeling the Adoption of New Products: Aggregated Diffusion Models
Newspaper/Magazine Article
Toubia, Olivier. “A Poisson Factorization Topic Model for the Study of Creative Documents (and Their Summaries).” Journal of Marketing Research. Forthcoming.
Explore Further about A Poisson Factorization Topic Model for the Study of Creative Documents (and Their Summaries)
Download PDF on A Poisson Factorization Topic Model for the Study of Creative Documents (and Their Summaries)
Chapter
Toubia, Olivier. “New Product Development.” In The Handbook of Technology Management, vol. 1, edited by Hossein Bidgoli, 953-963. Hoboken, NJ: Wiley, 2010.
Explore Further about New Product Development
Download PDF on New Product Development
Chapter
Toubia, Olivier. “Optimization-Based and Machine-Learning Methods for Conjoint Analysis: Estimation and Question Design.” In Conjoint Measurement: Methods and Applications, 4th edition, edited by Anders Gustafsson, Andreas Herrmann, and Frank Huber, 231-58. New York: Springer-Verlag, 2008.
Explore Further about Optimization-Based and Machine-Learning Methods for Conjoint Analysis: Estimation and Question Design
  • Courses
  • Case Studies
Course
B6601: Marketing
View Course on Marketing
Course
B7667: Foundations of Innovation
View Course on Foundations of Innovation
Course
B8609: Generative AI for Business
View Course on Generative AI for Business
Case Study
Toubia, Olivier. Bugaboo, International. Columbia CaseWorks: Columbia Business School, 2010.
Explore Further about Bugaboo, International
Case Study
Iyengar, Raghuram, Kamel Jedidi, and Olivier Toubia. Montclair Video. Columbia Business School: CaseWorks, 2010.
Explore Further about Montclair Video
Case Study
Toubia, Olivier. Glaubinger Tree Farm. Columbia Business School: CaseWorks, 2010.
Explore Further about Glaubinger Tree Farm
Case Study
Toubia, Olivier. Word-of-Mouth Marketing: SheSpeaks. Columbia Business School: CaseWorks, 2010.
Explore Further about Word-of-Mouth Marketing: SheSpeaks
Case Study
Toubia, Olivier. SoleMates. NYC: Columbia Business School, 2008.
Explore Further about SoleMates
Download PDF on SoleMates
Case Study
Toubia, Olivier. GreenWare. NYC: Columbia CaseWorks, 2008.
Explore Further about GreenWare
Download PDF on GreenWare
  • Awards
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In the Media

We’ll Soon Find out if Digital Twins Can Replace Humans in Market Research

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The New Age of Ad-Supported AI, Brought to You by DeepSeek

Sherwood News
In the Media

Why Has No One Disrupted the Air Mattress?

New York Magazine
In the Media

Storytelling Bears. Wary Parents. AI Toys Step Cautiously toward Christmas.

The Christian Science Monitor
In the Media

Maybe Friend Wasn’t Crazy for Spending $1.8M on a Domain after All

Tech Crunch
In the Media

What Does Your Writing Style Say about You?

Knowledge at Wharton
In the Media

Federal Agreement Paves Way for Closer Scrutiny of Burgeoning AI Industry

CBS News
In the Media

Google's AI Search Stumbled out of the Gate. But the Race Is Just Getting Started

Quartz
In the Media

Navigating Generative AI's Transformative Impact on Businesses: Insights from Leading Academic Experts

Quirks
In the Media

AI Professional Headshots Are Quick and Easy. But Should You Use One?

The Washington Post
In the Media

My Not-so-Perfect Holiday Shopping Excursion with A.I. Chatbots

New York Times
In the Media

Amazon and Shopify Sellers Are Using AI to Save Time, Better Understand Their Customers, and Improve Their Profit Margins

Business Insider
In the Media

Boards Should Watch Brainer’ AI Regulations

Agenda Week
In the Media

A Zoom Call, Fake Names and an A.I. Presentation Gone Awry

The New York Times
In the Media

How Will AI Companies Make Money?

Marketplace Radio
In the Media

Brand Barbie: Over 100 Companies Bet Big on a 64-Year-Old Doll

The Messenger
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Should Brands Lean in to Product Placement?

Vogue Business
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What Apple Risks by Doing Momentous Events without Momentous News

Time
Article

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Article

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Article

What's a Fair Price in a Pandemic?

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New Tool Assesses the Creative Value of Any New Idea

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  • Articles
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Case ID
250505

Takasago and the Use of Generative Artificial Intelligence in Consumer Insights (A and B)

Could Jelena Le Breton, global vice president of consumer insights at fragrance manufacturer Takasago, use generative AI to reliably mimic human responses in large-scale surveys on consumer preference?

View Case on Takasago and the Use of Generative Artificial Intelligence in Consumer Insights (A and B)
Case ID
220503

FlexIt (A and B)

How should fitness start-up FlexIt respond to the challenges of COVID-19 on the industry?

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Case ID
220502

Chirpin' Tavern's Coupon Promotion

What model should the owner of a New York restaurant use to assess the value of its coupon promotion program?

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Case ID
130501SPA

A Lead User Template: Unlocking the Value of PWD (Spanish Translation)

How might people with disabilities (PWD) inspire leading edge market research?

View Case on A Lead User Template: Unlocking the Value of PWD (Spanish Translation)
Case ID
130501

A Lead User Template: Unlocking the Value of PWD

How might people with disabilities (PWD) inspire leading edge market research?

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Case ID
112109

Deal or No Deal? Pricing Strategies for the Subprime Auto Buyer GM

Is it unethical to engage in pricing practices that push sales of automobiles to customers who may otherwise have difficulty affording them?

View Case on Deal or No Deal? Pricing Strategies for the Subprime Auto Buyer GM
Case ID
120502

Cheyef Halak: Driving Social Change in Lebanon

How can a television station and advertising agency in Lebanon team up to impact social change in their country?

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Case ID
100510

Word-of-Mouth Marketing: SheSpeaks

How should a new word-of-mouth marketing community compete with the likes of Facebook and Twitter?

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Case ID
80517

VerTerra

How should a start-up structure a survey that will result in meaningful data from a conjoint analysis?

View Case on VerTerra
Case ID
100508

Montclair Video

As a local video store struggles with competition from Netflix and video-on-demand, how can a conjoint analysis help the owners to determine which plan will ensure the store remains competitive?

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Case ID
100504

Glaubinger Tree Farm

After 15 years of selling Christmas trees through a large retailer, how much additional profit could the Glaubinger Tree Farm capture by switching to a direct-to-consumer model?

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Case ID
70506

SoleMates (A&B)

What marketing questions should two MBA students address as they consider launching a shoe accessory company?

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Case ID
80514

Bugaboo International

Bugaboo International has experienced tremendous growth selling strollers to an upscale market. How will it maintain this growth and its unique approach to product design?

View Case on Bugaboo International

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