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Consumer Behavior

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Top Read

Consumer Behavior

Marketing
Date
March 25, 2025
CBS Newsroom Photo Image from Shutterstock
Marketing
Press Release

A One-Star Experience: The Therapeutic Effect of Leaving Negative Reviews

Research from Columbia Business School Reveals how Leaving Negative Online Reviews Affects Those who Write Them
  • Read more about A One-Star Experience: The Therapeutic Effect of Leaving Negative Reviews about A One-Star Experience: The Therapeutic Effect of Leaving Negative Reviews
Climate and Consumer Behavior, Climate and Policy, Climate and Solutions, Real Estate, Social Impact
Date
January 17, 2025
LA wildfires
Climate and Consumer Behavior, Climate and Policy, Climate and Solutions, Real Estate, Social Impact

Why Home Buyers Ignore the Climate Risk in Danger Zones

The recent wildfires in Los Angeles highlight how suppressed insurance premiums and government policies incentivize Americans to settle in areas with a high climate risk, exacerbating economic and environmental disasters.
  • Read more about Why Home Buyers Ignore the Climate Risk in Danger Zones about Why Home Buyers Ignore the Climate Risk in Danger Zones
Business and Society, Climate and Consumer Behavior, Data/Big Data, Tamer Institute for Social Enterprise and Climate Change
Date
January 14, 2025
Air travel
Business and Society, Climate and Consumer Behavior, Data/Big Data, Tamer Institute for Social Enterprise and Climate Change

The Carbon Knowledge Gap: Why Most Consumers Struggle to Make Effective Eco Choices

A new Columbia Business School study reveals a troubling knowledge gap: most consumers can’t accurately estimate carbon emissions from industries, companies, or behaviors, undermining their ability to make impactful eco-friendly decisions.
  • Read more about The Carbon Knowledge Gap: Why Most Consumers Struggle to Make Effective Eco Choices about The Carbon Knowledge Gap: Why Most Consumers Struggle to Make Effective Eco Choices

Research

Better Innovation for a Better World

Authors
Olivier Toubia
Date
Forthcoming
Format
Journal Article
Journal
Journal of Marketing

We aim to stimulate discussion on how innovation research within marketing can use a better world (BW) perspective to help innovation become a driver of positive change in the world. In this "Challenging the Boundaries" series paper, we hope to provide purposeful research opportunities for scholars seeking to bridge innovation research with the BW movement. We frame our discussion with four areas of innovation research in marketing that are particularly relevant to BW objectives.

Read More about Better Innovation for a Better World

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

Authors
Eva Ascarza, Oded Netzer, and Julian Runge
Date
Forthcoming
Format
Journal Article
Journal
International Journal of Research in Marketing

One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in free-to-play (F2P) games, where the paid version often aims to enhance the player’s experience and to facilitate faster progression.

Read More about Personalized Game Design for Improved User Retention and Monetization in Freemium Games

Budget-Management Strategies in Repeated Auctions

Authors
Santiago R. Balseiro, Mohammad Mahdian, and Vahab Mirrokni
Date
Forthcoming
Format
Newspaper/Magazine Article
Publication
Operations Research

In online advertising, advertisers purchase ad placements by participating in a long sequence of repeated auctions. One of the most important features that advertising platforms often provide and advertisers often use is budget management, which allows advertisers to control their cumulative expenditures. Advertisers typically declare the maximum daily amount they are willing to pay, and the platform adjusts allocations and payments to guarantee that cumulative expenditures do not exceed budgets.

Read More about Budget-Management Strategies in Repeated Auctions

Media Mentions

Fortune
March 14, 2025

Dollar General says it closed almost 100 stores in the fourth quarter but its sales actually went up—and Wall Street is loving it

Columbia Business School's Prof. Nicole DeHoratius explains in Fortune how Dollar General's sales growth amid store closures reflects consumers seeking value during economic uncertainty and inflation pressures.

Mentioned Faculty

Columbia Business School

Nicole DeHoratius

Professor of Professional Practice in the Faculty of Business
Decision, Risk, and Operations Division
CNBC Closing Bell
June 14, 2013

Home Buyers with Good Credit Have Many Options

Highlighted by Columbia Business School, this media piece showcases Topics and Areas of Expertise about our esteemed faculty. The content is specifically curated from the publication that showcased the mentioned faculty and/or research, emphasizing its contributions in various fields. The featured Topics and Areas of Expertise reflects the school's commitment to sharing valuable insights and knowledge.

Mentioned Faculty

Christopher Mayer

Christopher Mayer

Paul Milstein Professor Emeritus of Real Estate
Finance Division
Market Watch
January 31, 2024

Elon Musk Has Turned X (Twitter) into a Free-for-All — and Here’s the Proof

Highlighted by Columbia Business School, this media piece showcases Topics and Areas of Expertise about our esteemed faculty. The content is specifically curated from the publication that showcased the mentioned faculty and/or research, emphasizing its contributions in various fields. The featured Topics and Areas of Expertise reflects the school's commitment to sharing valuable insights and knowledge.

Mentioned Faculty

Gita Johar

Gita Johar

Meyer Feldberg Professor of Business
Marketing Division

Related Faculty

Ran Kivetz

Ran Kivetz

Philip H. Geier, Jr. Professor of Marketing
Marketing Division
Ran KivetzView Profile
Bernd Schmitt

Bernd Schmitt

Robert D. Calkins Professor of International Business
Marketing Division
Faculty Director
Center on Global Brand Leadership
Bernd SchmittView Profile
Columbia Business School

Nicole DeHoratius

Professor of Professional Practice in the Faculty of Business
Decision, Risk, and Operations Division
Nicole DeHoratiusView Profile
Elizabeth Friedman

Elizabeth Friedman

Assistant Professor of Business
Marketing Division
Elizabeth FriedmanView Profile
Michael Morris

Michael Morris

Chavkin-Chang Professor of Leadership
Management Division
Michael MorrisView Profile
Photo of Prof. Sandra Matz

Sandra Matz

David W. Zalaznick Associate Professor of Business
Management Division
Sandra MatzView Profile
Melanie Brucks

Melanie Brucks

Assistant Professor of Business
Marketing Division
Melanie BrucksView Profile
Morris B. Holbrook

Morris Holbrook

William T. Dillard Professor Emeritus of Business
Marketing Division
Morris HolbrookView Profile
Photo of Prof. Kristen Lane

Kristen Lane

Senior Lecturer in Discipline in the Marketing Division
Marketing Division
Kristen LaneView Profile

Consumer Behavior Faculty

Stephen Zeldes

Stephen Zeldes

Frank R. Lautenberg Professor of Economics and Public Policy
Economics Division
Co-director
Richard Paul Richman Center for Business, Law, and Public Policy at Columbia University
Morris B. Holbrook

Morris Holbrook

William T. Dillard Professor Emeritus of Business
Marketing Division
Bernd Schmitt

Bernd Schmitt

Robert D. Calkins Professor of International Business
Marketing Division
Faculty Director
Center on Global Brand Leadership
Elizabeth Friedman

Elizabeth Friedman

Assistant Professor of Business
Marketing Division
Michael Morris

Michael Morris

Chavkin-Chang Professor of Leadership
Management Division
Columbia Business School

Nicole DeHoratius

Professor of Professional Practice in the Faculty of Business
Decision, Risk, and Operations Division
Columbia Business School

Larry Selden

Professor Emeritus of Business
Economics Division
Melanie Brucks

Melanie Brucks

Assistant Professor of Business
Marketing Division
Mohamed Hussein

Mohamed Hussein

Assistant Professor of Business
Marketing Division
Vicki Morwitz

Vicki Morwitz

Bruce Greenwald Professor of Business
Marketing Division

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