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Milstein Center Research in Focus

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What Happens When AI Does Your Shopping?
Artificial Intelligence, Business and Society, Data and Business Analytics, AI and Transformative Tech, Innovation, Marketplace, Technology

What Happens When AI Does Your Shopping?

Discover how AI shopping agents make decisions online. Columbia Business School research reveals how bots pick products, why models like GPT-4.1, Claude, and Gemini behave differently, and what this means for sellers and platforms.
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Dignity and Discretion: Preserving Relationships While Getting Things Done
Strategy

Dignity and Discretion: Preserving Relationships While Getting Things Done

How can families take necessary action without damaging relationships or trust? In this session, Dr. Moira Somers explores how to balance sensitivity and decisiveness, ensuring that dignity and discretion remain central as families navigate difficult transitions.

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Breaking the Silence: Approaches and Best Practices for Family Discussions
Strategy

Breaking the Silence: Approaches and Best Practices for Family Discussions

Conversations around health and incapacity are often avoided until it’s too late. In this clip, Dr. Moira Somers offers tools and strategies for initiating open, respectful dialogue—helping families face tough realities while preserving trust and unity.

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Practical Responses: Managing and Mitigating Each Type of Incapacity
Strategy

Practical Responses: Managing and Mitigating Each Type of Incapacity

Conversations around health and incapacity are often avoided until it’s too late. In this clip, Dr. Moira Somers offers tools and strategies for initiating open, respectful dialogue—helping families face tough realities while preserving trust and unity.

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 Four Faces of Incapacity: Understanding the Threats to Family Enterprises
Strategy

Four Faces of Incapacity: Understanding the Threats to Family Enterprises

Family by Choice: How to Create Trust with and for In-Laws PRISM Leadership Series | Relationships

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The Parent’s Emotional Challenge
Business and Society

The Parent’s Emotional Challenge

Developing a strong sense of self is essential for building healthy, resilient relationships. In this clip Coventry Edwards-Pitt explains how individuation fosters trust and strengthens family bonds, particularly between partners and in-laws. 

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Rethinking Prenuptial Agreements
Business and Society

Rethinking Prenuptial Agreements

This video challenges conventional perceptions of prenuptial agreements, presenting them as valuable tools for fostering open dialogue and trust among family members. Coventry Edwards-Pitt encourages couples to approach these agreements as a means of strengthening relationships with in-laws.

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Research in Focus

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