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Decision Making & Negotiations

See the latest research, articles and faculty on the Decision Making & Negotiations Area of Expertise at Columbia Business School.

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Decision Making & Negotiations

Decision Making & Negotiations Research

Using Queueing Theory to Alleviate Emergency Department Overcrowding

Authors
Linda Green
Date
February 1, 2010
Format
Chapter
Book
Wiley Encyclopedia of Operations Research and Management Science

Timely access to care is a key component of high quality health care. Yet, patient delays are prevalent throughout the health-care system resulting in dissatisfaction and adverse clinical consequences for patients as well as potentially higher costs and wasted capacity for providers. For this reason, the Institute of Medicine has identified "timeliness" as one of the six keys in "aims for improvement" in its health-care quality initiative.

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Bayesian dynamic pricing policies: Learning and earning under a binary prior distribution

Authors
Assaf Zeevi, N. Bora Keskin, and J. Richard Harrison
Date
January 14, 2010
Format
Working Paper

Motivated by applications in financial services, we consider a seller who offers prices sequentially to a stream of potential customers, observing either success or failure in each sales attempt. The parameters of the underlying demand model are initially unknown, so each price decision involves a trade-off between learning and earning. Attention is restricted to the simplest kind of model uncertainty, where one of two demand models is known to apply, and we focus initially on performance of the myopic Bayesian policy (MBP), variants of which are commonly used in practice.

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The Impact of Competition and the Cost of Overstating Quality on the Optimal Quality, Quality Claims, and Price of New Products

Authors
Praveen Kopalle and Donald Lehmann
Date
January 11, 2010
Format
Working Paper
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What's Your Marketing ROI?

Authors
Don Sexton
Date
January 10, 2010
Format
Journal Article
Journal
Strategic Marketing

Why companies have had difficulties determining marketing ROI and how they should approach evaluating marketing ROI. (Reprinted from Columbia Ideas at Work, "Many Happy Returns on Marketing," 8/31/2009, pp. 1-2.)

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Activist arbitrage: A study of open-ending attempts of closed-end funds

Authors
Michael Bradley, Alon Brav, Itay Goldstein, and Wei Jiang
Date
January 1, 2010
Format
Journal Article
Journal
Journal of Financial Economics

This paper documents frequent attempts by activist arbitrageurs to open-end discounted closed-end funds, particularly after the 1992 proxy reform which reduced the costs of communication among shareholders. Open-ending attempts have a substantial effect on discounts, reducing them, on average, to half of their original level. The size of the discount is a major determinant of whether a fund gets attacked. Other important factors include the costs of communication among shareholders and the governance structure of the targeted fund.

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Using the brand experience scale to profile consumers and predict consumer behavior

Authors
Lia Zarantonello and Bernd Schmitt
Date
January 1, 2010
Format
Journal Article
Journal
Journal of Brand Management
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Banking Crises Yesterday and Today

Authors
Charles Calomiris
Date
January 1, 2010
Format
Journal Article
Journal
Financial History Review

Financial crises appear to be a common and fairly constant feature of the economic cycle. Banking crises, a distinct subset of financial crises, consist either of panics, moments of temporary confusion about the unobservable incidence across the financial system of observable aggregate shocks, or severe waves of bank failures which result in aggregate negative net worth of failed banks in excess of one percent of GDP.

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Reassessing the Fed's Regulatory Role

Authors
Charles Calomiris
Date
January 1, 2010
Format
Journal Article
Journal
The Cato Journal

As we contemplate the raft of regulatory reforms currently being proposed, it is important not only to consider the content of regulation, but also its structure. In particular, it is important to ask how the role of the Fed as a regulator should change, and how the targets and the tools of monetary and regulatory policy should adapt to new regulatory mandates. For example, some reform proposals envision a dramatic expansion of Fed regulatory authority, while others do not, and some proposals envision the Fed's using monetary policy to prick asset bubbles, while others do not.

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The Political Lessons of Depression-Era Banking Reform

Authors
Charles Calomiris
Date
January 1, 2010
Format
Journal Article
Journal
Oxford Review of Economic Policy

The banking legislation of the 1930s took very little time to pass, was unusually comprehensive, and unusually responsive to public opinion. Ironically, the primary motivations for the main bank regulatory reforms in the 1930s (Regulation Q, the separation of investment banking from commercial banking, and the creation of federal deposit insurance) were to preserve and enhance two of the most disastrous policies that contributed to the severity and depth of the Great Depression — unit banking and the real bills doctrine.

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