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Media

See the latest research, articles and faculty on the Media Area of Expertise at Columbia Business School.

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Media Faculty

CBS Faculty Research on Media

Network Assisted Mobile Computing with Optimal Uplink Quey Processing, IEEE Trans. on Mobile Computing 2013.

Authors
Carri Chan, Nicholas Bambos, and Jatinder Pal Singh
Date
April 3, 2012
Format
Journal Article
Journal
IEEE Trans. on Mobile Computing

Many mobile applications retrieve content from remote servers via user generated queries. Processing these queries is often needed before the desired content can be identified. Processing the request on the mobile devices can quickly sap the limited battery resources. Conversely, processing user queries at remote servers can have slow response times due communication latency incurred during transmission of the potentially large query. We evaluate a network-assisted mobile computing scenario where mid-network nodes with “leasing” capabilities are deployed by a service provider.

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Broadband Convergence in Japan

Authors
Eli Noam
Date
Forthcoming
Format
Newspaper/Magazine Article
Publication
Journal of the Society for Information and Communications Research
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MVPD Blues: Content Access Policy in Korea and the U.S.

Authors
Eli Noam
Date
Forthcoming
Format
Newspaper/Magazine Article
Publication
Media Access in America and Korea
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Happy customers everywhere: How your business can benefit from the insights of positive psychology

Authors
Bernd Schmitt
Date
January 1, 2012
Format
Book
Publisher
Palgrave Macmillan

Every business knows that the best customer is a happy customer. They return again and again, bring their friends and family, and deliver tons of free advertising via word of mouth and social media. But in order to grow that loyal base, you must be keenly aware of your customers' needs and preferences. Drawing on the latest research in the exploding field of positive psychology, Columbia Business School professor Bernd Schmitt offers three unique approaches any business can use to turning a casual customer into a committed fan:

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Gurus and Oracles: The Marketing of Information

Authors
Miklos Sarvary
Date
January 1, 2012
Format
Book
Publisher
MIT Press

We live in an "Information Age" of overabundant data and lightning-fast transmission. Yet although information and knowledge represent key factors in most economic decisions, we often forget that data, information, and knowledge are products created and traded within the knowledge economy. In Gurus and Oracles, Miklos Sarvary describes the information industry—the far-flung universe of companies whose core business is to sell information to decision makers.

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Marketing Cubed: The New Marketing Revolution

Authors
Don Sexton and Shailendra Ghorpadeh
Date
January 31, 2011
Format
Working Paper
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Advertising to a Social Network

Authors
Peter Zubcsek and Miklos Sarvary
Date
January 1, 2011
Format
Journal Article
Journal
Quantitative Marketing and Economics

Direct advertising—sending promotional messages to individual customers—is increasingly used by marketers as a result of the recent improvements in consumer reachability. Most current methods to calculate optimal budgets for such advertising campaigns consider customers in isolation and ignore word-of-mouth communication (WOM). When the customer base forms a network (as is the case in telecom or social network databases) ignoring WOM clearly leads to suboptimal advertising budgets. This paper develops a model to help address this challenge.

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Network Effects and Personal Influences: The Diffusion of an Online Social Network

Authors
Zsolt Katona, Peter Zubcsek, and Miklos Sarvary
Date
January 1, 2011
Format
Journal Article
Journal
Journal of Marketing Research

This article discusses the diffusion process in an online social network given the individual connections between members. The authors model the adoption decision of individuals as a binary choice affected by three factors: (1) the local network structure formed by already adopted neighbors, (2) the average characteristics of adopted neighbors (influencers), and (3) the characteristics of the potential adopters. Focusing on the first factor, the authors find two marked effects. First, an individual who is connected to many adopters has a greater adoption probability (degree effect).

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The Story So Far: What We Know About the Business of Digital Journalism

Authors
Lucas Graves, Bill Grueskin, and Ava Seave
Date
January 1, 2011
Format
Book
Publisher
Columbia University Press

Bill Grueskin, Ava Seave, and Lucas Graves spent close to a year tracking the reporting of on-site news organizations—some of which were founded over a century ago and others established only in the past year or two—and found in their traffic and audience engagement patterns, allocation of resources, and revenue streams ways to increase the profits of digital journalism.

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