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Operations & Supply Chain Management

See the latest research, articles and faculty on the Operations & Supply Chain Management Area of Expertise at Columbia Business School.

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Operations & Supply Chain Management Faculty

CBS Faculty Research on Operations & Supply Chain Management

Near-optimal pricing and replenishment strategies for a retail/distribution system

Authors
Fangruo Chen, Awi Federgruen, and Yu-Sheng Zheng
Date
January 1, 2001
Format
Journal Article
Journal
Operations Research

This paper integrates pricing and replenishment decisions for the following prototypical two-echelon distribution system with deterministic demands. A supplier distributes a single product to multiple retailers, who in turn sell it to consumers. The retailers serve geographically dispersed, heterogeneous markets. The demand in each retail market arrives continuously at a constant rate, which is a general decreasing function of the retail price in the market. The supplier replenishes its inventory through orders (purchases, production runs) from a source with ample capacity.

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Improving the SIPP approach for staffing service systems that have cyclic demands

Authors
Linda Green, Peter Kolesar, and João Soares
Date
January 1, 2001
Format
Journal Article
Journal
Operations Research

This paper evaluates the practice of determining staffing requirements in service systems with random cyclic demands by using a series of stationary queueing models. We consider Markovian models with sinusoidal arrival rates and use numerical methods to show that the commonly used "stationary independent period by period" (SIPP) approach to setting staffing requirements is inaccurate for parameter values corresponding to many real situations.

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The Informational Role of Manufacturer Returns Policies: How They Can Help in Learning the Demand

Authors
Miklos Sarvary and V. Padmanabhan
Date
January 1, 2001
Format
Journal Article
Journal
Marketing Letters

Returns policies are usually thought of as being a way to insure retailers against excess inventory. The work of Pellegrini (1986), Chu (1993), Lin (1993) and Padmanabhan and Png (1997) highlights the fact that there is considerably more to returns policies than just a mechanism for insurance. Our work identifies a heretofore undocumented rationale for returns policy: its role in learning the demand for a new product. The model of manufacturer?retailer interaction assumes that the demand is uncertain but correlated across time periods.

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Discrete-review policies for scheduling stochastic networks: Trajectory tracking and fluid-scale asymptotic optimality

Authors
Costis Maglaras
Date
August 1, 2000
Format
Journal Article
Journal
The Annals of Applied Probability

This paper describes a general approach for dynamic control of stochastic networks based on fluid model analysis, where in broad terms, the stochastic network is approximated by its fluid analog, an associated fluid control problem is solved and, finally, a scheduling rule for the original system is defined by itnerpreting the fluid control policy.

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Revenue Management Without Forecasting or Optimization: An Adaptive Algorithm for Determining Airline Seat Protection Levels

Authors
Garrett van Ryzin and Jeffrey McGill
Date
June 1, 2000
Format
Journal Article
Journal
Management Science

We investigate a simple adaptive approach to optimizing seat protection levels in airline revenue management systems. The approach uses only historical observations of the relative frequencies of certain seat-filling events to guide direct adjustments of the seat protection levels in accordance with the optimality conditions of Brumelle and McGill (1993). Stochastic approximation theory is used to prove the convergence of this adaptive algorithm to the optimal protection levels.

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Estimating tail probabilities in queues via extremal statistics

Authors
Peter Glynn and Assaf Zeevi
Date
January 1, 2000
Format
Chapter
Book
Analysis of Communication Networks: Call Centres, Traffic and Performance

We study the estimation of tail probabilities in a queue via a semi-parametric estimator based on the maximum value of the workload, observed over the sampled time interval. Logarithmic consistency and efficiency issues for such estimators are considered, and their performance is contrasted with the (non-parametric) empirical tail estimator. Our results indicate that in order to "successfully" estimate and extrapolate buffer overflow probabilities in regenerative queues, it is in some sense necessary to first introduce a rough model for the behavior of the tails.

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On the maximum workload of a queue fed by fractional Brownian motion

Authors
Peter Glynn and Assaf Zeevi
Date
January 1, 2000
Format
Journal Article
Journal
The Annals of Applied Probability

Consider a queue with a stochastic fluid input process modeled as fractional Brownian motion (fBM).When the queue is stable, we prove that the maximum of the workload process observed over an interval of length t grows like y(log t)1/(2-2H), where H > 1/2 is the self-similarity index (also known as the Hurst parameter) that characterizes the fBM and can be explicitly computed.

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Quantized surface complementarity diversity (QSCD): A model based on small molecule-target complementarity

Authors
Edward Wintner and Ciamac Moallemi
Date
January 1, 2000
Format
Journal Article
Journal
Journal of Medicinal Chemistry

A model of molecular diversity is presented. The model, termed "Quantized Surface Complementarity Diversity" (QSCD), defines molecular diversity by measuring molecular complementarity to a fully enumerated set of theoretical target surfaces. Molecular diversity space is defined as the molecular complement to this set of enumerated surfaces. Using a set of known test compounds, the model is shown to be biologically relevant, consistently scoring known actives as similar.

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Lessons in supply chain assessment and improvement

Authors
David Juran and Harvey Dershin
Date
January 1, 2000
Format
Journal Article
Journal
Quality Focus

Supply chain management is the most recently proposed set of tools to replace the total quality paradigm, which itself replaced innumerable previous sets of principles and managerial tools. The fundamentals are unchanged; the principles of managing for quality are quite robust and are easily adaptable to the task of supply chain management. The most obvious element that is new about supply chain management is the unprecedented sophistication of its information technology.

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