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Consumer Behavior

See the latest research, articles and faculty on the Consumer Behavior Area of Expertise at Columbia Business School.

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Latest on Consumer Behavior

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Consumer Behavior Faculty

CBS Faculty Research on Consumer Behavior

Functional Alibi

Authors
Anat Keinan, Ran Kivetz, and Oded Netzer
Date
October 1, 2016
Format
Journal Article
Journal
Journal of Academy of Consumer Research
Spending money on hedonic luxuries often seems wasteful, irrational, and even immoral. We propose that adding a small utilitarian feature to a luxury product can serve as a <em>functional alibi</em>, justifying the indulgent purchase and reducing indulgence guilt. We demonstrate that consumers tend to inflate the value, and usage frequency, of utilitarian features when they are attached to hedonic luxuries.
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Time-Consistent Individuals, Time-Inconsistent Households

Authors
Andrew Hertzberg
Date
Forthcoming
Format
Newspaper/Magazine Article
Publication
Journal of Finance

I present a model of consumption and savings for multi-person households in which members are imperfectly altruistic and share wealth. I show that, despite having standard exponential time preferences, the household is time-inconsistent: members save too little and overspend on private consumption goods. Access to private illiquid durable goods can exacerbate overconsumption by providing a way for members to lock-up wealth from each other.

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Changing Tastes and Effective Consistency

Authors
Larry Selden and Xiao Wei
Date
September 1, 2016
Format
Journal Article
Journal
The Economic Journal

In a single commodity setting with changing tastes, an individual's consumption plan can be obtained using naive or sophisticated choice. We provide two sufficient conditions for when (i) the solutions are unique and agree and (ii) the common plan is representable by a non-changing tastes utility. Because the solution is not revised over time, the plan and associated preferences are referred to as being effectively consistent. Afriat-style revealed preference tests are derived.

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Decision Comfort

Authors
Jeffrey Parker, Donald Lehmann, and Yi Xie
Date
June 1, 2016
Format
Journal Article
Journal
Journal of Consumer Research

Contemporary consumer behavior research largely conceptualizes post-decision evaluation processes in terms of decision confidence, anticipated regret and satisfaction, and decision and consumption satisfaction. The current research broadens this view, arguing that people additionally experience varying degrees of decision comfort that are distinct from other post-decision evaluations.

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Measuring the Unequal Gains from Trade

Authors
Pablo Fajgelbaum and Amit Khandelwal
Date
March 1, 2016
Format
Journal Article
Journal
Quarterly Journal of Economics

Individuals that consume different baskets of goods are di fferentially affected by relative price changes caused by international trade. We develop a methodology to measure the unequal gains from trade across consumers within countries. The approach requires data on aggregate expenditures and parameters estimated from a non-homothetic gravity equation. We find that trade typically favors the poor, who concentrate spending in more traded sectors.

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Dynamic Allocation of Pharmaceutical Detailing and Sampling for Long-Term Profitability

Authors
Ricardo Montoya, Oded Netzer, and Kamel Jedidi
Date
January 1, 2016
Format
Chapter
Book
From Little's Law to Marketing Science: Essays in Honor of John D.C. Little

The U.S. pharmaceutical industry spent upwards of $18 billion on marketing drugs in 2007. Detailing and drug sampling activities account for the bulk of this spending. To stay competitive, pharmaceutical managers need to maximize the return on these marketing investments by determining which physicians to target, when, and how to target them. In this paper, we present a two-stage approach for dynamically allocating detailing and sampling activities across physicians to maximize long-run profitability.

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Social Media and User Generated Content Analysis

Authors
Wendy Moe, Oded Netzer, and David Schweidel
Date
January 1, 2016
Format
Chapter
Book
Handbook of Marketing Decision Models
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Keyword Management Costs and "Broad Match" in Sponsored Search Advertising

Authors
Wilfred Amaldoss, Kinshuk Jerath, and Amin Sayedi
Date
January 1, 2016
Format
Journal Article
Journal
Marketing Science

In sponsored search advertising, advertisers bid to be displayed in response to a keyword search. The operational activities associated with participating in an auction, i.e., submitting the bid and the ad copy, customizing bids and ad copies based on various factors (such as the geographical region from which the query originated, the time of day and the season, the characteristics of the searcher), and continuously measuring outcomes, involve considerable effort. We call the costs that arise from such activities keyword management costs.

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Models of Personality

Authors
Sandra Matz, Y. Chan, and M. Kosinski
Date
January 1, 2016
Format
Chapter
Book
Emotions and Personality in Personalized Services

Sandra Matz, Yin Wah Fiona Chan, and Michael Kosinsky survey models of personality. They cover a wide range of personality models including the most popular Five Factor Model (FFM). The authors stress the importance of the underlying assumptions, which lead to each model. The discussion includes also the relationships between the models and the suitability of the models for automatic detection of personality through digital footprints.

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