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Marketing

See the latest research, articles and faculty on the Marketing Area of Expertise at Columbia Business School.

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Latest on Marketing

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Marketing Faculty

CBS Faculty Research on Marketing

Eliciting Consumer Preferences using Robust Adaptive Choice Questionnaires

Authors
Jacob Abernethy, Theodoros Evgeniou, Olivier Toubia, and Jean-Philippe Vert
Date
February 1, 2008
Format
Journal Article
Journal
IEEE Transactions on Knowledge and Data Engineering

We propose a framework for designing adaptive choice-based conjoint questionnaires that are robust to response error. It is developed based on a combination of experimental design and statistical learning theory principles. We implement and test a specific case of this framework using Regularization Networks. We also formalize within this framework the polyhedral methods recently proposed in marketing.

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Optimization-Based and Machine-Learning Methods for Conjoint Analysis: Estimation and Question Design

Authors
Olivier Toubia
Date
January 1, 2008
Format
Chapter
Book
Conjoint Measurement: Methods and Applications, 4th edition
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The Nature and Role of Affect in Consumer Behavior

Authors
Michel Tuan Pham and Eduardo Andrade
Date
January 1, 2008
Format
Chapter
Book
Handbook of Consumer Psychology

In the intervening years since publication of the chapter "Affect and Consumer Behavior" (Cohen & Areni, 1991) in the Handbook of Consumer Behavior (Kassarjian & Robertson, 1991), research in consumer behavior dealing with affect has exploded, making it one of the field's central research topics. Within psychology more generally, Schimmack and Crites (2005) located 923 references to affect between 1960 and 1980 and 4,170 between 1980 and 2000.

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SoleMates

Authors
Olivier Toubia
Date
January 1, 2008
Format
Case Study
Publisher
Columbia Business School

Two Columbia Business School students have developed an idea for a shoe accessory. They believe that this product will sell and want to set up a company. What marketing-related questions should they address in order to increase their chance of success?

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GreenWare

Authors
Olivier Toubia
Date
January 1, 2008
Format
Case Study
Publisher
Columbia CaseWorks

Michael Dwork and his team are developing a line of environmentally-friendly disposable dinnerware. They want to use conjoint analysis to determine consumers' preferences and willingness to pay. Would you modify their questionnaire in any way?

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Beyond Conjoint Analysis: Advances in Preference Measurement

Authors
Oded Netzer, Olivier Toubia, Eric Bradlow, Ely Dahan, Theodoros Evgeniou, Fred Feinberg, Eleanor Feit, Sam Hui, Joseph Johnson, John Liechty, James Orlin, and Vithala Rao
Date
January 1, 2008
Format
Journal Article
Journal
Marketing Letters

We identify gaps and propose several directions for future research in preference measurement. We structure our argument around a framework that views preference measurement as comprising three interrelated components: (1) the problem that the study is ultimately intended to address; (2) the design of the preference measurement task and the data collection approach; (3) the specification and estimation of a preference model, and the conversion into action. Conjoint analysis is only one special case within this framework.

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Branding 101: How to Build the Most Valuable Asset of Any Business

Authors
Don Sexton
Date
January 1, 2008
Format
Book
Publisher
Wiley

Whether a business is large or small, its brand is probably its most important and valuable asset. How a brand is managed has tremendous impact on an organization's ability to attract and hold customers, achieve high revenue and profits, and ensure future success. The most powerful brands are worth billions of dollars, but to build a powerful brand at any level requires time, effort, discipline, and understanding the way brands work.

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Derivative beliefs and evaluations

Authors
D. Sheinin, L. Dube, and Bernd Schmitt
Date
January 1, 2008
Format
Journal Article
Journal
Journal of Product and Brand Management

Purpose — The purpose of this research is to examine how consumers form beliefs and evaluate derivatives (e.g. handheld computers) and branded derivatives (e.g. Palm handheld computers). The aim is to study how consumers combine two categories (e.g. ?handheld products? and ?computers?) to form beliefs, how the similarity between the categories influences beliefs, how the addition of a brand changes beliefs, and how the presence of brand associations impacts on evaluations.

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The Metaverse: TV of the Future?

Authors
Miklos Sarvary
Date
January 1, 2008
Format
Newspaper/Magazine Article
Publication
Harvard Business Review

Here's a familiar story: A new communications technology that allows one to broadcast live to millions.

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