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Marketplace Design

See the latest research, articles and faculty on the Marketplace Design Area of Expertise at Columbia Business School.

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Latest on Marketplace Design

Decisions, Risks, and Operations, Marketplace, Strategy, Systems
Date
February 27, 2024
Three person pointing the silver laptop computer photo. Photo by John Schnobrich on Unsplash.
Decisions, Risks, and Operations, Marketplace, Strategy, Systems
Decision Science News
DRO Press Release
Marketing Press Release
Press Release

New Study Proposes Optimal Product Ranking Strategy for Online Platforms

Columbia Business School Research Suggests Companies Can Reduce Consumer Regret by Promoting Both Highly Rated Products and Newer Products
  • Read more about New Study Proposes Optimal Product Ranking Strategy for Online Platforms about New Study Proposes Optimal Product Ranking Strategy for Online Platforms
Marketing, Marketplace, Strategy
Date
December 12, 2023
Shallow focus photography of paper bags photo – Free Christmas Image on Unsplash
Marketing, Marketplace, Strategy
Press Release

Holiday Shopping Season: Columbia Business School's Research Delivers Best Practices for Targeting Consumers

Five Studies by Columbia Business School Faculty Present Insights into Pivotal Delivery Times, Emerging Fashion Trends, Advertising Strategies, and Customer Behavior
  • Read more about Holiday Shopping Season: Columbia Business School's Research Delivers Best Practices for Targeting Consumers about Holiday Shopping Season: Columbia Business School's Research Delivers Best Practices for Targeting Consumers
Algorithms, Broadcasting and Digital Era, Innovation, Operations, Technology
Date
September 14, 2023
corporate building with a city scape behind it
Algorithms, Broadcasting and Digital Era, Innovation, Operations, Technology

How Can We Reimagine the Modern Marketplace?

From dating to organ donation, this year's Marketplace Innovation Workshop explores how advances in technology can drive social good.
  • Read more about How Can We Reimagine the Modern Marketplace? about How Can We Reimagine the Modern Marketplace?

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Marketplace Design Faculty

CBS Faculty Research on Marketplace Design

Pricing with Samples

Authors
Amine Allouah, Achraf Bahamou, and Omar Besbes
Date
June 1, 2021
Format
Working Paper

Pricing is central to many industries and academic disciplines ranging from Operations Research to Computer Science and Economics. In the present paper, we study data-driven optimal pricing in low informational environments. We analyze the following fundamental problem: how should a decision-maker optimally price based on a single sample of the willingness-to-pay (WTP) of customers. The decision-maker's objective is to select a general pricing policy with maximum competitive ratio when the WTP distribution is only known to belong to some broad set.

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Optimal Mechanism for the Sale of a Durable Good

Authors
Laura Doval and Vasiliki Skreta
Date
May 28, 2021
Format
Working Paper

A buyer wishes to purchase a durable good from a seller who in each period chooses a mechanism under limited commitment. The buyer's valuation is binary and fully persistent. We show that posted prices implement all equilibrium outcomes of an infinite-horizon, mechanism selection game. Despite being able to choose mechanisms, the seller can do no better and no worse than if he chose prices in each period, so that he is subject to Coase's conjecture. Our analysis marries insights from information and mechanism design with those from the literature on durable goods.

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How Big Should Your Data Really Be? Data-Driven Newsvendor and the Transient of Learning

Authors
Omar Besbes and Omar Mouchtaki
Date
March 15, 2021
Format
Working Paper

We study the classical newsvendor problem in which the decision-maker must trade-off underage and overage costs. In contrast to the typical setting, we assume that the decision-maker does not know the underlying distribution driving uncertainty but has only access to historical data. In turn, the key questions are how to map existing data to a decision and what type of performance to expect as a function of the data size.

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Surge Pricing and Its Spatial Supply Response

Authors
Omar Besbes, Francisco Castro, and Ilan Lobel
Date
March 1, 2021
Format
Journal Article
Journal
Management Science

We consider the pricing problem faced by a revenue maximizing platform matching price-sensitive customers to flexible supply units within a geographic area. This can be interpreted as the problem faced in the short-term by a ride-hailing platform. We propose a two-dimensional framework in which a platform selects prices for different locations, and drivers respond by choosing where to relocate in equilibrium based on prices, travel costs and driver congestion levels.

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Contextual Inverse Optimization: Offline and Online Learning

Authors
Omar Besbes, Yuri Fonseca, and Ilan Lobel
Date
January 1, 2021
Format
Working Paper

We study the problems of offline and online contextual optimization with feedback information, where instead of observing the loss, we observe, after-the-fact, the optimal action an oracle with full knowledge of the objective function would have taken. We aim to minimize regret, which is defined as the difference between our losses and the ones incurred by an all-knowing oracle.

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Optimal Pricing with a Single Point

Authors
Amine Allouah, Achraf Bahamou, and Omar Besbes
Date
January 1, 2021
Format
Working Paper

We study the following fundamental data-driven pricing problem. How can/should a decision-maker price its product based on observations at a single historical price? The decision-maker optimizes over (potentially randomized) pricing policies to maximize the worst-case ratio of the revenue it can garner compared to an oracle with full knowledge of the distribution of values, when the latter is only assumed to belong to broad non-parametric set. In particular, our framework applies to the widely used regular and monotone non-decreasing hazard rate (mhr) classes of distributions.

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Interest-Free Financing Promotions Increase Consumers' Demand for Credit for Experiential Goods

Authors
Johannes Bauer, Vicki Morwitz, and Liane Nagengast
Date
January 1, 2021
Format
Journal Article
Journal
Journal of the Association for Consumer Research

This research provides a first investigation into how interest-free financing promotions influence consumer behavior. Five experiments demonstrate that framing an economically equivalent financing offer in a way that makes salient that it is interest-free increases consumers’ demand for credit to finance experiential, but not material goods.

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Shapley Meets Uniform: An Axiomatic Framework for Attribution in Online Advertising

Authors
Raghav Singal, Omar Besbes, Antoine Desir, Vineet Goyal, and Garud Iyengar
Date
Forthcoming
Format
Newspaper/Magazine Article
Publication
Management Science

One of the central challenges in online advertising is attribution, namely, assessing the contribution of individual advertiser actions including e-mails, display ads and search ads to eventual conversion. Several heuristics are used for attribution in practice; however, there is no formal justification for them and many of these fail even in simple canonical settings. The main contribution in this work is to develop an axiomatic framework for attribution in online advertising.

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Sequential Information Design

Authors
Laura Doval and Jeffrey Ely
Date
November 1, 2020
Format
Journal Article
Journal
Econometrica

We study games of incomplete information as both the information structure and the extensive-form vary. An analyst may know the payoff-relevant data but not the players' private information, nor the extenstive-form that governs their play. Alternatively, a designer may be able to build a mechanism from these ingredients. We characterize all outcomes that can arise in an equilibrium of some extensive-form with some information structure.

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