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Columbia Business School Research

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At the Forefront of Their Fields
The Columbia Advantage

At Columbia Business School, our faculty members are at the forefront of research in their respective fields, offering innovative ideas that directly impact business practice today. A glance at our publication on faculty research, CBS Insights, will give you a sense of the breadth and immediacy of the insight our professors provide.

Columbia Business School in conjunction with the Office of the Dean provides its faculty, PhD students, and other research staff with resources and cutting edge tools and technology to help push the boundaries of business research.

Specifically, our goal is to seamlessly help faculty set up and execute their research programs. This includes, but is not limited to:

  • Highly skilled staff of full-time predoctoral fellows, summer research interns, and part-time research assistants
  • Access to centralized funding from the Dean's office and external grants to support research activities
  • Providing a state-of-the-art high-performance grid computing environment
  • Acquisition of proprietary data sets and access to various databases
  • Leading library which provides faculty with latest tools and techniques to enable digital scholarship

All these activities help to facilitate and streamline faculty research, and that of the doctoral students working with them.

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Type
Journal Article
Date
2009
Journal
Operations Research

The Impact of Oligopolistic Competition in Networks

Author
Cominetti, Roberto and Jose Correa

In the traffic assignment problem, commuters select the shortest available path to travel from a given origin to a given destination. This system has been studied for over 50 years since Wardrop's seminal work (1952). Motivated by freight companies, which need to ship goods across the network, we study a generalization of the traffic assignment problem in which some competitors control a non-negligible fraction of the total flow. This type of games, usually referred to as atomic games, readily applies to situations in which some competitors have market power.

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Type
Journal Article
Date
2009
Journal
Management Science

The Silver Lining Effect: Formal Analysis and Experiments

Author
Jarnebrant, Peter, Olivier Toubia, and Eric Johnson

The silver lining effect predicts that segregating a small gain from a larger loss results in greater psychological value than does integrating them into a smaller loss. Using a generic prospect theory value function, we formalize this effect and derive conditions under which it should occur. We show analytically that if the gain is smaller than a certain threshold, segregation is optimal. This threshold increases with the size of the loss and decreases with the degree of loss aversion of the decision maker.

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Type
Journal Article
Date
2009
Journal
Economic Inquiry

Deconstructing the Success of Real Business Cycles

The empirical success of RBC models is often judged by their ability to explain the behavior of a multitude of real macroeconomic variables using a single exogenous shock process. This paper shows that in a model with the same basic structure as the bare bones RBC model, monetary, cost push or preference shocks are equally successful at explaining the behavior of macroeconomic variables.
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Type
Journal Article
Date
2009
Journal
Journal of Monetary Economics

Persistence of Dollarization after Price Stabilization

Credit contracts in developing countries are often denominated in foreign currencies, even after many of these economies succeeded in controlling inflation. This paper proposes a new interpretation of this apparent puzzle based on the demand for insurance against real shocks: the fact that devaluations occur more frequently in adverse states of the world provides a motive for holding dollar assets. This approach implies a complementarity between the optimal monetary policy and the currency denomination of contracts.

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Type
Journal Article
Date
2009
Journal
Journal of Financial Economics

Predictability and the Earnings-Returns Relation

Author
Sadka, Ronnie

This paper studies the effects of predictability on the earnings-returns relation for individual firms and for the aggregate. We demonstrate that prices better anticipate earnings growth at the aggregate level than at the firm level, which implies that random-walk models are inappropriate for gauging aggregate earnings expectations. Moreover, we show that the contemporaneous correlation of earnings growth and stock returns decreases with the ability to predict future earnings.

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Type
Journal Article
Date
2009
Journal
Journal of Consumer Research

Tragic Choices: Autonomy and Emotional Responses to Medical Decisions

Author
Botti, Simona, Kristina Orfali, and Sheena Iyengar

We investigate how making highly consequential, highly undesirable decisions affects emotions and preference for autonomy. We examine individuals facing real or hypothetical decisions to discontinue their infants' life support who either choose personally or have physicians choose for them. Findings from a multidisciplinary approach consisting of a qualitative analysis of in-depth interviews and three laboratory studies reveal that perceived personal causality for making tragic decisions generates more negative feelings than having the same choices externally made.

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Type
Journal Article
Date
2009
Journal
Journal of Consumer Research

Vicarious Goal Fulfillment: When the Mere Presence of a Healthy Option Leads to an Ironically Indulgent Decision

Author
Wilcox, Keith, Beth Vallen, Lauren Block, and Gavan Fitzsimons
<p>This research examines how consumers' food choices differ when healthy items are included in a choice set compared with when they are not available. Results demonstrate that individuals are, ironically, more likely to make indulgent food choices when a healthy item is available compared to when it is not available. The influence of the healthy item on indulgent choice is stronger for those with higher levels of self-control.
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Type
Journal Article
Date
2009
Journal
Management Science

Competing Retailers and Inventory: An Empirical Investigation of General Motors' Dealerships in Isolated U.S. Markets

Author
Olivares, Marcelo and Gérard P. Cachon

We study the following question: How does competition influence the inventory holdings of General Motors' dealerships operating in isolated U.S. markets? We wish to disentangle two mechanisms by which local competition influences a dealer's inventory: (1) the entry or exit of a competitor can change a retailer's demand (a sales effect); and (2) the entry or exit of a competitor can change the amount of buffer stock a retailer holds, which influences the probability that a consumer finds a desired product in stock (a service-level effect).

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Type
Journal Article
Date
2009
Journal
Marketing Science

A Dynamic Model of Consumer Replacement Cycles in the PC Processor Industry

Author
Gordon, Brett R

As high-tech markets mature, replacement purchases inevitably become the dominant proportion of sales. Despite the clear importance of replacement, little work examines the separate roles of adoption and replacement. The analysis is complicated by the fact that a consumer's decision to replace a product is dynamic because high-tech markets undergo both rapid improvements in quality and falling prices.

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Type
Journal Article
Date
2009
Journal
Abacus

Accounting for Intangible Assets: There Is Also an Income Statement

Author
Penman, Stephen

Accounting is often criticized for omitting intangible assets from the balance sheet. This paper points out that the omission is not necessarily a deficiency. There is also an income statement, and the value of intangible (and other) assets can be ascertained from the income statement. Thus, calls for the recognition of "intangible assets" on the balance sheet may be misconceived. The paper lays out the property whereby the income statement corrects for deficiencies in the balance sheet.

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Type
Journal Article
Date
2009
Journal
Journal of Brand Management

Assessing Long-Term Brand Potential

Author
Keller, Kevin Lane and Donald Lehmann

Long-term brand value depends on how well a firm understands and recognises the potential of a brand, as well as how well a firm capitalises on that brand potential in the marketplace. Realising this potential, in turn, depends on maximising long-term brand persistence and growth. Brand persistence comes from current customers maintaining their spending on the brand; brand growth results from current customers increasing their spending and from new customers being attracted to the brand in the future.

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Type
Journal Article
Date
2009
Journal
Management Science

Competing Retailers and Inventory: An Empirical Investigation of U.S. Automobile Dealerships

Author
Olivares, Marcelo and Gérard P. Cachon

In this study we estimate empirically the effect of local market conditions on inventory holdings of U.S. automobile dealerships. We show that the influence of competition on a retailer's inventory holdings can be separated into two mechanisms: (1) the entry or exit of a competitor can change a retailer's demand (a sales effect); (2) the entry or exit of a competitor can change the amount of buyer stock a retailer chooses to hold, which influences the probability a consumer finds a desired product in stock (a service level effect).

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Type
Journal Article
Date
2009
Journal
Operations Research

Conflict resolution in the scheduling of television commercials

Author
Gaur, Daya, Ramesh Krishnamurti, and Rajeev Kohli
We extend a previous model for scheduling commercial advertisements during breaks in television programming. The proposed extension allows differential weighting of conflicts between pairs of commercials. We formulate the problem as a capacitated generalization of the max k-cut problem in which the vertices of a graph correspond to commercial insertions and the edge weights to the conflicts between pairs of insertions. The objective is to partition the vertices into k capacitated sets to maximize the sum of conflict weights across partitions.
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Type
Journal Article
Date
2009
Journal
Marketing Science

Customer Satisfaction-Based Mispricing: Issues and Misconceptions

Author
Jacobson, Robert
We appreciate the opportunity to respond to the commentaries and additional analyses by Fornell et al. [Fornell, C., S. Mithas, F. V. Morgeson III. 2009a. The economic and statistical significance of stock returns on customer satisfaction. Marketing Sci. 28(5) 820–825] and Ittner et al. [Ittner, C., D. Larcker, D. Taylor. 2009. The stock market's pricing of customer satisfaction. Marketing Sci. 25(5) 826–835].
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Type
Journal Article
Date
2009
Journal
The Review of Accounting Studies

Discussion of "Explicit Relative Performance Evaluation in Performance-Vested Equity Grants"

Carter, Ittner and Zechman (2009) examine the use of explicit relative performance evaluation (RPE) conditions in performance-vested equity plans in a sample of United Kingdom (U.K.) firms in 2002. They find that factors suggested by economic theories (for example, removal of common shocks, tournament theory) are more closely associated with specific features of the plan than with the firm-level decision to use an RPE equity plan. My discussion focuses on the interpretation of these findings and the opportunities and implications for future research. I also summarize the views of five U.K.
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Type
Journal Article
Date
2009
Journal
Review of Accounting Studies

Discussion of 'The robustness of the Sarbanes Oxley effect on the U.S. capital market'

Author
Harris, Trevor

In this paper, I use anecdotal evidence and logical reasoning to suggest that, despite the use of an extensive database, it is not possible to conclude that passage of the Sarbanes Oxley Act did not have an impact on companies' delisting decisions. Moreover, the instrumental variables used to proxy for SOX effects are too weak and suffer from a significant endogeneity problem given that passage of SOX was driven by many of the economic and control problems that are used to control for market and company factors.

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Type
Journal Article
Date
2009
Journal
Journal of Macromarketing

Effectiveness of Corporate Well-Being Programs

Author
Keller, Punam, Donald Lehmann, and Katherine Milligan

Health is a major component of well-being and quality of life (QOL) and an increasingly costly one. We examine the role of employers for promoting QOL. A meta-analysis examines the impact of fifty well-being programs, which address six health issues and use seven marketing approaches. The analysis indicates that well-being programs and marketing approaches significantly improve employee health and depend on company size and employee gender. Results, based on sixty studies, show there is significant opportunity to efficiently tailor corporate health programs.

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Type
Journal Article
Date
2009

Income Dispersion and Counter-Cyclical Markups

Author
Veldkamp, Laura and Chris Edmond
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Type
Journal Article
Date
2009
Journal
Operations Research

Revenue Management with Costly Price Adjustments

Author
Savin, Sergei and Sabri Celik

We consider a novel variant of the perishable inventory profit management problem faced by a firm that sells a fixed inventory over a finite horizon in the presence of price-adjustment costs. In economics literature, such price-adjustment costs are widely studied and are typically assumed to include a fixed component (e.g., advertising costs), an inventory-dependent component (e.g., inventory relabeling costs), as well as a component that depends on the magnitude of the price adjustment (e.g., cognitive and coordination managerial costs).

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Type
Journal Article
Date
2009
Journal
Marketing Science

The Financial Markets and Customer Satisfaction: Reexamining Possible Financial Market Mispricing of Customer Satisfaction

Author
Jacobson, Robert
Making use of the efficient markets hypothesis as a starting point for analysis, we propose an approach for assessing financial value implications of marketing metrics. We illustrate the approach by investigating the association between information contained in the ACSI customer satisfaction metric and stock market performance.
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Type
Journal Article
Date
2009
Journal
Journal of Experimental Psychology: General

Discounting future green: Money versus the environment

Author
Hardisty, D. and Elke Weber

In 3 studies, participants made choices between hypothetical financial, environmental, and health gains and losses that took effect either immediately or with a delay of 1 or 10 years. In all 3 domains, choices indicated that gains were discounted more than losses. There were no significant differences in the discounting of monetary and environmental outcomes, but health gains were discounted more and health losses were discounted less than gains or losses in the other 2 domains.

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Type
Journal Article
Date
2009
Journal
European Journal of Social Psychology

Familiarity and person construal: Individuating knowledge moderates the automaticity of category activation

Author
Quinn, Kimberly, Malia Mason, and C. Neil Macrae
In this experiment, we examined how perceivers' familiarity with targets moderates person construal. Based on evidence from object categorization that level of construal varies with expertise in a manner that maximizes cue validity, we reasoned that although social (i.e., group-level) categorization is functional for construing unfamiliar others (about whom little or no individuating information is available), it is less functional for familiar others (about whom a great deal of individuating information is available).
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Type
Journal Article
Date
2009
Journal
Economics Letters

Is Mistrust Self-Fulfilling?

Author
Sapienza, Paola and Luigi Zingales

We study experimentally the effect of expectations on whether trust is repaid. Subjects respond with untrustworthy behavior if they see that little is expected of them. This suggests that guilt aversion plays an important role in the repayment of trust.

The final version of this article can be found at http://dx.doi.org/10.1016/j.econlet.2009.04.007.

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Type
Journal Article
Date
2009
Journal
Journal of Financial Economics

Mortgage Timing

Author
Koijen, Ralph, Otto Van Hemert, and Stijn Van Nieuwerburgh
We study how the term structure of interest rates relates to mortgage choice, both at the household and the aggregate level. A simple utility framework of mortgage choice points to the long-term bond risk premium as theoretical determinant: when the bond risk premium is high, fixed-rate mortgage payments are high, making adjustable-rate mortgages more attractive. This long-term bond risk premium is markedly different from other term structure variables that have been proposed, including the yield spread and the long yield.
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Type
Journal Article
Date
2009
Journal
IEEE Transactions on Wireless Communications

Scheduling algorithms for broadcasting media with multiple distortion measures

Author
Chan, Carri, Nicholas Bambos, Susie Wee, and John Apostolopoulos

Due to the increase in diversity of wireless devices, streaming media systems must be capable of serving multiple types of users. Scalable coding allows for adaptations without re-encoding. To account for various viewing capabilities of each user, such as different spatial resolutions, multiple distortion measures are used. In this paper, we examine the question of how to broadcast media packets with multiple distortion measures to multiple users. We cast the problem as a stochastic shortest path problem and use Dynamic Programming to find the optimal policy.

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Type
Journal Article
Date
2009
Journal
The Advertiser (an ANA publication)

Achieving Marketing Nirvana

Author
Sexton, Don

Donald E. Sexton, PhD, a professor of marketing at Columbia University and president of The Arrow Group, Ltd., discusses one key way to link marketing activity to financial performance.

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Type
Journal Article
Date
2009
Journal
Personality and Individual Differences

Belief in stable and fleeting luck and achievement motivation

Author
Young, M.J., N. Chen, and Michael Morris

The current work seeks to understand the relationship between luck beliefs and achievement motivation. We hypothesized and found evidence that belief in stable rather than fleeting luck positively relates to achievement motivation (Study 1). Furthermore, belief in stable luck affects achievement motivation via personal agency beliefs (Study 2). These findings add to our understanding of the causal beliefs associated with a sense of mastery and preference for challenging tasks.

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Type
Journal Article
Date
2009
Journal
Journal of Experimental Social Psychology

Cultural chameleons and iconoclasts: Assimilation and reactance to cultural cues in biculturals&#39; expressed personalities as a function of identity conflict

Author
Mok, Aurelia and Michael Morris

Bicultural individuals vary in the degree to which their two cultural identities are integrated versus conflicting — Bicultural Identity Integration (BII). Past research on attribution biases finds that BII influences the way that biculturals shift in response to cultural primes: integrated biculturals shift assimilatively, whereas conflicted biculturals shift contrastively. Proposing that this reflects assimilation versus reactance responses, we tested whether it extends to shifts in self-perceived personality.

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Type
Journal Article
Date
2009

Globalization and Financial Development

Author
Mishkin, Frederic
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Type
Journal Article
Date
2009
Journal
Journal of Consumer Psychology

Indulgence as Self Reward for Prior Shopping Restraint

Author
Johar, Gita

This research investigates the effects of refraining from a purchase temptation at one point in time on choices made at a subsequent opportunity to purchase or consume a tempting product. Four experiments involving scenarios and real decisions demonstrate that the salience of restraint at a prior impulse buying opportunity causes consumers to reward themselves subsequently by choosing indulgence over non-indulgence. We show that indulgence is likely to increase only when prior restraint is salient and hence can be used as a justification. As expected, an index of reasons for vs.

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Type
Journal Article
Date
2009
Journal
Financial Analysts Journal

Liquidity and the Post-Earnings-Announcement Drift

Author
Chordia, Tarun, Amit Goyal, Ronnie Sadka, and Lakshmanan Shivakumar
The post-earnings-announcement drift is a longstanding anomaly that conflicts with market efficiency. This study documents that the post-earnings-announcement drift occurs mainly in highly illiquid stocks. A trading strategy that goes long high-earnings-surprise stocks and short low-earnings-surprise stocks provides a monthly value-weighted return of 0.04 percent in the most liquid stocks and 2.43 percent in the most illiquid stocks. The illiquid stocks have high trading costs and high market impact costs.
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Type
Journal Article
Date
2009

Ratings Shopping and Asset Complexity: A Theory of Ratings Inflation

Author
Veldkamp, Laura and Vasiliki Skreta
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Type
Journal Article
Date
2009
Journal
The Economic Journal

The Importance of Emotions for the Effectiveness of Social Punishment

Author
Hopfensitz, Astrid

This article experimentally explores how the enforcement of cooperative behaviour in a social dilemma is facilitated through institutional as well as emotional mechanisms. Recent studies emphasise the importance of anger and its role in motivating individuals to punish free riders. However, we find that anger also triggers retaliatory behaviour by the punished individuals. This makes the enforcement of a cooperative norm more costly. We show that in addition to anger, "social" emotions like guilt need to be present for punishment to be an effective deterrent of uncooperative actions.

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Type
Journal Article
Date
2009
Journal
American Economic Journal: Applied Economics

The Smuggling of Art, and the Art of Smuggling: Uncovering the Illicit Trade in Cultural Property and Antiques

Author
Fisman, Raymond and Shang-Jin Wei

We empirically analyze the illicit trade in cultural property and antiques, taking advantage of different reporting incentives between source and destination countries. We thus generate a measure of illicit trafficking in these goods based on the difference between imports recorded in United States' customs data and the (purportedly identical) trade as recorded by customs authorities in exporting countries.

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Type
Journal Article
Date
2009
Journal
Journal of International Economics

The Value of Making Commitments Externally: Evidence from WTO Accessions

Author
Tang, Man-Keung and Shang-Jin Wei

This paper studies the value of external commitment to policy reforms in the case of WTO/GATT accessions. The accessions often entail reforms that go beyond narrowly defined trade liberalization, and have to overcome fierce resistance in the acceding countries, as reflected in protracted negotiations. We study the growth and investment consequences of WTO/GATT accessions, with attention to a possible selection bias. We find that the accessions tend to raise income, but only for those countries that were subject to rigorous accession procedures.

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Type
Journal Article
Date
2009
Journal
Journal of Pricing and Revenue Management

Competitive Revenue Management with Forward and Spot Markets

Author
Krishnamoorthy, Srinivas
We consider a market with two capacity providers — an entrant and an incumbent — each with fixed capacity, who compete to sell in a spot market and a forward market. Prices are fixed and the providers make strategic capacity allocation decisions. The model is designed to study the competitive interactions between a low cost entrant, who sells at a lower price in both the forward and the spot market, and an established incumbent.
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Type
Journal Article
Date
2009
Journal
Journal of Marketing Research

Financial Markets Research in Marketing

Author
Jacobson, Robert
Not too long ago the use of financial market data was viewed as outside the area of marketing and the interactions of marketing with the financial markets were little studied. Increasingly marketers are better appreciating the benefits of understanding how financial market data can be used to assess the value implications of marketing constructs and studying the effects of marketing variables on the financial markets. Marketing does not have a long track record of working with the financial markets theory and methods; work in this area is still evolving and, indeed, is in a state of flux.
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Type
Journal Article
Date
2009
Journal
The Journal of Finance

Information Immobility and the Home Bias Puzzle

Author
Van Nieuwerburgh, Stijn and Laura Veldkamp

Many argue that home bias arises because home investors can predict home asset payoffs more accurately than foreigners can. But why doesn't global information access eliminate this asymmetry? We model investors, endowed with a small home information advantage, who choose what information to learn before they invest. Surprisingly, even when home investors can learn what foreigners know, they choose not to: Investors profit more from knowing information others do not know. Learning amplifies information asymmetry.

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Type
Journal Article
Date
2009
Journal
Journal of Urban Economics

Irreversible Investment, Real Options, and Competition: Evidence from Real Estate Development

Author
Bulan, Laarni, Christopher Mayer, and Tsur Somerville

We examine the extent to which uncertainty delays investment, and the effect of competition on this relationship, using a sample of 1214 condominium developments in Vancouver, Canada built from 1979–1998. We find that increases in both idiosyncratic and systematic risk lead developers to delay new real estate investments. Empirically, a one-standard deviation increase in the return volatility reduces the probability of investment by 13 percent, equivalent to a 9 percent decline in real prices.

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Type
Journal Article
Date
2009
Journal
Scandinavian Journal of Management

Necessary Conditions for the Study of Fads and Fashions in Science

Author
Abrahamson, Eric

This article asserts that any theory or research on fads or fashions in science has to answer three questions clearly and unambiguously. What defines "science"? What defines a "scientific fad" or a "scientific fashion"? What might facilitate the occurrence of scientific fads or fashions so defined? To illustrate this argument, this article critically examines the answers to three questions suggested by Starbuck's article: [Starbuck, W. H. (2009)] The constant causes of never-ending faddishness in the behavioral and social sciences. Scandinavian Journal of Management].

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Type
Journal Article
Date
2009
Journal
Operations Research

On a data-driven method for staffing large call centers

Author
Bassamboo, Achal and Assaf Zeevi

We consider a call center model with multiple customer classes and multiple server pools. Calls arrive randomly over time, and the instantaneous arrival rates are allowed to vary both temporally and stochastically in an arbitrary manner. The objective is to minimize the sum of personnel costs and expected abandonment penalties by selecting an appropriate staffing level for each server pool.

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Type
Journal Article
Date
2009

Using Prediction Markets to Track Information Flows

Author
Cowgill, Bo, Justin Wolfers, and Eric Zitzewitz

Since 2005, Google has conducted the largest corporate experiment with prediction markets we are aware of. In this paper, we illustrate how markets can be used to study how an organization processes information. We show that market participants are not typical of Google’s workforce, and that market participation and success is skewed towards Google’s engineering and quantitatively oriented employees.

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Type
Journal Article
Date
2009
Journal
Journal of Marketing

Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?

Author
Schmitt, Bernd, J. Josko Brakus, and Lia Zarantonello

Brand experience is conceptualized as sensations, feelings, cognitions, and behavioral responses evoked by brand-related stimuli that are part of a brand"s design and identity, packaging, communications, and environments. The authors distinguish several experience dimensions and construct a brand experience scale that includes four dimensions: sensory, affective, intellectual, and behavioral.

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Type
Journal Article
Date
2009
Journal
Management Science

Contagion of Wishful Thinking in Markets

Author
Seybert, Nicholas
Prior research provides only weak and controversial evidence that people overestimate the likelihood of desirable events (wishful thinking), but strong evidence that people bet more heavily on those events (wishful betting). Two experiments show that wishful betting contaminates beliefs in laboratory financial markets because wishful betters appear to possess more favorable information than they actually do. As a consequence, market interaction exacerbates rather than mitigates wishful thinking.
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Type
Journal Article
Date
2009
Journal
IEEE Transactions on Information Theory

Convergence of min-sum message passing for quadratic optimization

Author
Moallemi, Ciamac and Benjamin Van Roy

We establish the convergence of the min-sum message passing algorithm for minimization of a quadratic objective function given a convex decomposition. Our results also apply to the equivalent problem of the convergence of Gaussian belief propagation.

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Type
Journal Article
Date
2009

Is Monetary Policy Effective During Financial Crises

Author
Mishkin, Frederic
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Type
Journal Article
Date
2009
Journal
Mathematics of Operations Research

Stochastic depletion problems: Effective myopic policies for a class of dynamic optimization problems

Author
Chan, Carri and Vivek Farias

This paper presents a general class of dynamic stochastic optimization problems we refer to as Stochastic Depletion Problems. A number of challenging dynamic optimization problems of practical interest are stochastic depletion problems. Optimal solutions for such problems are difficult to obtain, both from a pragmatic computational perspective as also from a theoretical perspective. As such, simple heuristics are desirable.

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Type
Journal Article
Date
2009
Journal
Journal of Organizational Behavior

Commitment, procedural fairness, and organizational citizenship behavior: A multi-foci analysis

Author
Lavelle, J., Joel Brockner, M. Konovsky, K. Price, A. Henley, A. Taneja, and V. Vinekar
Research on commitment, procedural fairness, and organizational citizenship behavior (OCB) suggests that employees maintain distinct beliefs about, and direct behaviors towards, multiple targets in the workplace (e.g., the organization as a whole, their supervisor, and fellow workgroup members). The present studies were designed to test for "target similarity effects" in which the relationships between commitment, procedural fairness, and OCB were expected to be stronger when they referred to the same target than when they referred to different targets.
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Type
Journal Article
Date
2009
Journal
Management Science

Competition in service industries with segmented markets

Author
Allon, Gad and Awi Federgruen

We develop a model for the competitive interactions in service industries where firms cater to multiple customer classes or market segments with the help of shared service facilities or processes so as to exploit pooling benefits. Different customer classes typically have distinct sensitivities to the price of service as well as the delays encountered.

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Type
Journal Article
Date
2009
Journal
The Accounting Review

Earnings Quality and Ownership Structure: The Role of Private Equity Sponsors

This study explores how firms' ownership structures affect their earnings quality and long-term performance. Focusing on a unique sample of private firms for which there is financial data available in the years before and after their initial public offering (IPO), I differentiate between those that have private equity sponsorship (PE-backed firms) and those that do not (non-PE-backed firms).
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