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    • How Will AI Change the Way We Work?
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AI@CBS

Leading through intelligence—both human and artificial—at Columbia Business School.

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Committed to the Future of Artificial Intelligence

Through cutting-edge curricular innovation, our MBA, Executive MBA, MS, and PhD programs introduce new courses and research that seamlessly integrate AI into the student experience. From exploring the impact of AI across industries to developing hands-on experience with the latest tools, students can build confidence in using the latest tech in their chosen fields.

AI plays a critical role in the rapidly evolving modern workplace, and with a curriculum that emphasizes its societal and business implications, students can fully prepare to lead in this rapidly evolving landscape. Explore how our students, faculty, centers and programs are engaging with AI at Columbia Business School.

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AI Compilation Series

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Can We Build Trust In AI?

As artificial intelligence becomes more integrated into daily life, building trust in AI is more important than ever. This compilation explores the ethical, transparent, and responsible development of AI—from addressing algorithmic bias and data privacy to ensuring meaningful human oversight and regulatory accountability.
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How Will AI Change the Way We Work?

AI is rapidly transforming how we work, from automating routine tasks to enhancing decision-making capabilities. This compilation explores the practical implications of workplace AI adoption, addressing concerns about job displacement while highlighting opportunities for increased productivity and new career paths.
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How Will AI Innovate Businesses?

AI is transforming businesses across every industry, unlocking new strategies, use cases, and competitive advantages. This compilation explores real-world applications of AI in business and offers insights on how leaders can prepare for an AI-powered future.
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Will Technology Solve Climate Change?

Explore how AI and technology are contributing to climate change solutions. Learn about innovative applications, challenges, and the future of tech-driven environmental strategies in this compilation.
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Faculty Perspectives on AI
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Using AI to Enhance Human Motivation

Columbia Business School Professor Stephan Meier explains how leaders can calm AI-related concerns, while also creating value.

Quick Takes

  • AI can boost productivity and work-life balance through efficiency, but presents an equality paradox - potentially leveling the playing field or concentrating benefits among few while reducing overall jobs.
  • Future leaders (today's students) will determine AI's ultimate societal impact, making their understanding of these technologies crucial.
Watch the Video
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How to Leverage AI in the Workplace

Columbia Business School Professor Olivier Toubia shares the many upsides – and downsides – of AI in the workplace.

Quick Takes

  • Generative AI has dual potential - it can increase productivity and improve work-life balance while leveling the playing field, but could also increase inequality by limiting jobs to a select few and reducing overall opportunities.
  • The ultimate impact of AI on society and business will be determined by future leaders, making it critical for today's students to understand AI as they will shape its societal effects.
Watch the Video
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Using Generative AI to Change Your Mindset

Ashli Carter, a lecturer at Columbia Business School, explains one of the ways she uses AI to help students build resilience.

Quick Takes

  • AI text-to-image generation helps people visualize their "inner critic" as a tool for negotiating with their mindset.
  • AI visualization processes can create mental states more conducive to achieving personal goals.
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How AI is Breaking Barriers in Business

Columbia Business School Professor Omar Besbes explains how AI is democratizing workplace productivity.

Quick Takes

  • AI will significantly enhance human productivity across various areas while potentially decreasing barriers to entry in multiple industries.
  • Chatbots and AI systems are democratizing access to resources while simultaneously putting the art of asking good questions and follow-up questions back at center stage.
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AI@CBS In The Classroom
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AI Tools

AI is integrated into our courses in ways that support student’s projects and inspire rich class discussions. Tools like ChatGPT are used to assist in breaking down complex research techniques, run business simulations, visualize data in real time, and to show students to think in new ways and explore innovative solutions.

View Available AI Tools at CBS
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Courses

At Columbia Business School, we introduce you to the methods and tools that organizations around the world use to leverage data and artificial intelligence. You will learn how these techniques work, and how to use them. The curriculum spans everything from basic data analysis to generative AI, and contains classes suitable for all skill levels.

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Resources

Generative artificial intelligence (AI) is reshaping industries worldwide, and higher education is no exception. Much like other transformative innovations before it, AI-powered language models have introduced new opportunities and challenges, changing the way students learn and how instructors teach.

Samberg Institute

At Columbia Business School, the Arthur J. Samberg Institute for Teaching Excellence serves as a guiding force in this ongoing transformation, equipping faculty with the knowledge, tools, and strategies they need to leverage generative AI for effective teaching.

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Digital Future Initiative

The Digital Future Initiative focuses Columbia Business School’s world-class research and teaching on how technology is altering all industries and the fabric of daily life.

View their website

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Career Strategy

AI is changing the way we work, and the Career Management Center (Careers) at Columbia Business School has organized numerous AI-focused events and introduced AI-powered tools to help students and alumni adapt to these changes and achieve their long-term professional goals.

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Upcoming AI Events

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Faculty and AI Research
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AI@CBS Faculty

Dan Wang

Dan Wang

Lambert Family Professor of Social Enterprise in the Faculty of Business
Management Division
Co-Director of the Tamer Institute for Social Enterprise and Climate Change
Tamer Institute for Social Enterprise and Climate Change
Gita Johar

Gita Johar

Meyer Feldberg Professor of Business
Marketing Division
Daniel Guetta

Daniel Guetta

Associate Professor of Professional Practice
Decision, Risk, and Operations Division
Director
Center for Pricing and Revenue Management and Business Analytics Initiative
Photo of Professor Carri Chan

Carri Chan

John A. Howard Professor of Business
Decision, Risk, and Operations Division
Faculty Director Healthcare and Pharmaceutical Management Program
Healthcare and Pharmaceutical Management Program
Oded Netzer

Oded Netzer

Arthur J. Samberg Professor of Business
Marketing Division
Vice Dean for Research
Dean's Office
A. Carter

Ashli Carter

Lecturer in the Discipline of Management in the Faculty of Business
Management Division
Omar Besbes

Omar Besbes

Vikram S. Pandit Professor of Business
Decision, Risk, and Operations Division

Latest AI Research

Liquidity Regulation and Banks: Theory and Evidence

Authors
M. Suresh Sundaresan and Kairong Xiao
Date
November 10, 2023
Format
Journal Article
Journal
Journal of Financial Economics

This paper theoretically and empirically investigates the effects of liquidity regulation on the banking system. We document that the current quantity-based liquidity rule has reduced banks’ liquidity risks. However, the mandated liquidity buffer appears to crowd out bank lending and lead to a migration of liquidity risks to banks that are not subject to liquidity regulation. These findings motivate a model of liquidity regulation with endogenous liquidity premiums and heterogeneous banks.

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Bias against AI art can enhance perceptions of human creativity

Authors
C. Blaine Horton Jr. '25, Mike W. White, and Sheena Iyengar
Date
November 3, 2023
Format
Journal Article
Journal
Scientific Reports

The contemporary art world is conservatively estimated to be a $65 billion USD market that employs millions of human artists, sellers, and collectors globally. Recent attention paid to AI-made art in prestigious galleries, museums, and popular media has provoked debate around how these statistics will change. Unanswered questions fuel growing anxieties. Are AI-made and human-made art evaluated in the same ways? How will growing exposure to AI-made art impact evaluations of human creativity? Our research uses a psychological lens to explore these questions in the realm of visual art.

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Copilot(s): Generative AI at Microsoft and GitHub

Authors
Frank Nagle, Shane Greenstein, Maria Roche, Nataliya Wright, and Sarah Mehta
Date
November 1, 2023
Format
Case Study
Publisher
Harvard Business School Case 624-010

This case tells the story of Microsoft’s 2018 acquisition of GitHub and the subsequent launch of GitHub Copilot, a tool that uses generative artificial intelligence to suggest snippets of code to software developers in real time. Set in late 2021, when Copilot was still in beta, the case asks how Microsoft and GitHub should roll out Copilot to the public.

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AI’s Truth, Lies, and Ethos

Authors
Robert Morais
Date
July 19, 2023
Format
Newspaper/Magazine Article
Publication
Public Anthropologist
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A Quantitative Study of Non-Linearity in Storytelling

Authors
Andrew Piper and Olivier Toubia
Date
June 1, 2023
Format
Journal Article
Journal
Poetics
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Natural Language Processing in Marketing

Authors
Jochen Hartmann and Oded Netzer
Date
March 13, 2023
Format
Chapter
Book
Artificial Intelligence in Marketing, Review of Marketing Research

The increasing importance and proliferation of text data provide a unique opportunity and novel lens to study human communication across a myriad of business and marketing applications. For example, consumers compare and review products online, individuals interact with their voice assistants to search, shop, and express their needs, investors seek to extract signals from firms’ press releases to improve their investment decisions, and firms analyze sales call transcripts to increase customer satisfaction and conversions.

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Synthetically Controlled Bandits

Authors
Ciamac Moallemi, Vivek F. Farias, Tianyi Peng, and Andy T. Zheng
Date
December 22, 2022
Format
Working Paper

We consider experimentation in settings where, due to interference or other concerns, experimental units are coarse. ‘Region-split’ experiments on online platforms, where an intervention is applied to a single region over some experimental horizon, are one example of such a setting. Synthetic control is the state-of-the-art approach to inference in such experiments. The cost of these experiments is high since the opportunity cost of a sub-optimal intervention is borne by an entire region over the length of the experiment.

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Decisions Over Decimal: Balancing Intuition and Information

Authors
Christopher Frank, Paul Magnone, and Oded Netzer
Date
October 1, 2022
Format
Book
Publisher
Wiley

Agile decision making is imperative as you lead in a data-driven world. Uniquely bridging theory and practice, Decisions over Decimals unites data intelligence with human judgment to get to action – a sharp approach the authors refer to as Quantitative Intuition (QI). QI raises the power of thinking beyond big data without neglecting it and chasing the perfect decision while appreciating that such a thing can never really exist.

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AI Faculty In the News
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Yahoo! Finance
April 10, 2024

AI Will Change Work, for Better and Worse

Could AI be the game-changer your industry never saw coming?In a Yahoo Finance article, Columbia Business School Associate Professor Daniel Keum shares his insights on how generative AI will reshape the way we work. Keum predicts that AI’s impact will unfold over the next decade and bring both opportunities and challenges. The perspective Keum offers in this article is important to note as AI continues to evolve and influence a variety of industries. His insights highlight the unpredictable nature of AI’s impact and stresses that while some jobs may disappear, new roles will emerge. He likens this shift to past technological changes, like the rise of the internet, which displaced certain jobs but also created new career paths. With AI set to change how we work, this piece offers a look into what lies ahead. Read the full article to explore how AI is reshaping industries and what it means for the future of your career.

Mentioned Faculty

Columbia Business School

Daniel Keum

Associate Professor of Business
Management Division
The Wall Street Journal
April 3, 2024

Business Schools Are Going All in on AI

Top business schools are embracing AI, and Columbia Business School is no exception. In an article from The Wall Street Journal, Professor of Business Sheena Iyengar shared how AI is transforming how students learn and innovate. Iyengar, who teaches students to use AI as a creative tool, believes that while AI can generate ideas quickly, it still requires human judgment to refine those ideas into something useful.She emphasizes that directing AI effectively is key, as it often produces results that need further human insight to be valuable. Iyengar’s approach helps students see AI not as a replacement but as a powerful assistant that can push the boundaries of traditional thinking. This shift is critical as AI skills become essential in today’s business world and enables graduates to excel and lead in competitive environments.With AI becoming a foundational skill in business education, Iyengar’s contributions highlight the importance of integrating AI into learning. Her work empowers students to think bigger, generate new ideas, and understand where AI falls short.Read the full article to discover how top schools are preparing students for an AI-driven future.

Mentioned Faculty

Sheena Iyengar

Sheena Iyengar

S. T. Lee Professor of Business
Management Division
Forbes
March 25, 2024

How AI Copilots Can Revolutionize Logistics Management

AI copilots are advanced systems that boost human efforts by automating simple tasks, enhancing data analysis, and supporting decision-making. These tools are revolutionizing the logistics industry by making operations more efficient and reducing the need for human intervention. A Forbes article from Columbia Business School's Eugene Lang Entrepreneurship Center discusses this significant change and highlights the center’s role in blending research with practical applications.The article details how AI copilots can manage complex logistics operations like international cargo handling and inventory management—tasks that usually need a lot of human oversight. This advancement driven by AI technology tackles the ongoing problem of relying too much on human labor and moves the logistics field into a new digital era.Contributions from Hidayat Hamidov ‘23 emphasize the importance of adopting AI to move beyond outdated systems and inefficient workflows. Hamidov's insights show the Lang Center's dedication to blending academic knowledge with practical uses preparing both current and future leaders to innovate and excel. For those interested in how technology business innovation and logistics merge, this article provides an exciting look into how AI is changing industry standards and practices making them more efficient and adaptable.
View the Media Mention about How AI Copilots Can Revolutionize Logistics Management
Bloomberg
March 22, 2024

Microsoft Deal, Apple-Google Talks Show Tech Giants Need AI Help

Despite the number of potential innovative applications, industry leaders such as Microsoft and Google still find it challenging to create appealing AI products. This is an advantage for top talent and startups in the AI space, as these companies are eager to find generative AI products and solutions with the necessary “ingredients.” As described in a Spring 2024 Bloomberg article, these components include “computing power, top-of-the-line AI models, trustworthy and easy-to-use products and ways of getting them to people.”Columbia Business School Professor Dan Wang, who researches organizational innovation and entrepreneurship, encourages the collaboration between corporations and startups. “They need each other, especially in a space like AI, which requires engineering expertise and lots of computing power,” he said.The opportunities available for talented entrepreneurs and specialists in AI are one of the reasons why Columbia Business School continues to enhance its curriculum with AI-focused courses. Read more about how large companies are investing in AI and how they can mitigate risks by working with startups.

Mentioned Faculty

Dan Wang

Dan Wang

Lambert Family Professor of Social Enterprise in the Faculty of Business
Management Division
Co-Director of the Tamer Institute for Social Enterprise and Climate Change
Tamer Institute for Social Enterprise and Climate Change

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