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    • How Will AI Change the Way We Work?
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AI@CBS

Leading through intelligence—both human and artificial—at Columbia Business School.

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Committed to the Future of Artificial Intelligence

Through cutting-edge curricular innovation, our MBA, Executive MBA, MS, and PhD programs introduce new courses and research that seamlessly integrate AI into the student experience. From exploring the impact of AI across industries to developing hands-on experience with the latest tools, students can build confidence in using the latest tech in their chosen fields.

AI plays a critical role in the rapidly evolving modern workplace, and with a curriculum that emphasizes its societal and business implications, students can fully prepare to lead in this rapidly evolving landscape. Explore how our students, faculty, centers and programs are engaging with AI at Columbia Business School.

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AI Compilation Series

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Can We Build Trust In AI?

As artificial intelligence becomes more integrated into daily life, building trust in AI is more important than ever. This compilation explores the ethical, transparent, and responsible development of AI—from addressing algorithmic bias and data privacy to ensuring meaningful human oversight and regulatory accountability.
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How Will AI Change the Way We Work?

AI is rapidly transforming how we work, from automating routine tasks to enhancing decision-making capabilities. This compilation explores the practical implications of workplace AI adoption, addressing concerns about job displacement while highlighting opportunities for increased productivity and new career paths.
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How Will AI Innovate Businesses?

AI is transforming businesses across every industry, unlocking new strategies, use cases, and competitive advantages. This compilation explores real-world applications of AI in business and offers insights on how leaders can prepare for an AI-powered future.
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Will Technology Solve Climate Change?

Explore how AI and technology are contributing to climate change solutions. Learn about innovative applications, challenges, and the future of tech-driven environmental strategies in this compilation.
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Faculty Perspectives on AI
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Using AI to Enhance Human Motivation

Columbia Business School Professor Stephan Meier explains how leaders can calm AI-related concerns, while also creating value.

Quick Takes

  • AI can boost productivity and work-life balance through efficiency, but presents an equality paradox - potentially leveling the playing field or concentrating benefits among few while reducing overall jobs.
  • Future leaders (today's students) will determine AI's ultimate societal impact, making their understanding of these technologies crucial.
Watch the Video
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How to Leverage AI in the Workplace

Columbia Business School Professor Olivier Toubia shares the many upsides – and downsides – of AI in the workplace.

Quick Takes

  • Generative AI has dual potential - it can increase productivity and improve work-life balance while leveling the playing field, but could also increase inequality by limiting jobs to a select few and reducing overall opportunities.
  • The ultimate impact of AI on society and business will be determined by future leaders, making it critical for today's students to understand AI as they will shape its societal effects.
Watch the Video
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Using Generative AI to Change Your Mindset

Ashli Carter, a lecturer at Columbia Business School, explains one of the ways she uses AI to help students build resilience.

Quick Takes

  • AI text-to-image generation helps people visualize their "inner critic" as a tool for negotiating with their mindset.
  • AI visualization processes can create mental states more conducive to achieving personal goals.
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How AI is Breaking Barriers in Business

Columbia Business School Professor Omar Besbes explains how AI is democratizing workplace productivity.

Quick Takes

  • AI will significantly enhance human productivity across various areas while potentially decreasing barriers to entry in multiple industries.
  • Chatbots and AI systems are democratizing access to resources while simultaneously putting the art of asking good questions and follow-up questions back at center stage.
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AI@CBS In The Classroom
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AI Tools

AI is integrated into our courses in ways that support student’s projects and inspire rich class discussions. Tools like ChatGPT are used to assist in breaking down complex research techniques, run business simulations, visualize data in real time, and to show students to think in new ways and explore innovative solutions.

View Available AI Tools at CBS
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Courses

At Columbia Business School, we introduce you to the methods and tools that organizations around the world use to leverage data and artificial intelligence. You will learn how these techniques work, and how to use them. The curriculum spans everything from basic data analysis to generative AI, and contains classes suitable for all skill levels.

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Resources

Generative artificial intelligence (AI) is reshaping industries worldwide, and higher education is no exception. Much like other transformative innovations before it, AI-powered language models have introduced new opportunities and challenges, changing the way students learn and how instructors teach.

Samberg Institute

At Columbia Business School, the Arthur J. Samberg Institute for Teaching Excellence serves as a guiding force in this ongoing transformation, equipping faculty with the knowledge, tools, and strategies they need to leverage generative AI for effective teaching.

View their website

Digital Future Initiative

The Digital Future Initiative focuses Columbia Business School’s world-class research and teaching on how technology is altering all industries and the fabric of daily life.

View their website

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Career Strategy

AI is changing the way we work, and the Career Management Center (Careers) at Columbia Business School has organized numerous AI-focused events and introduced AI-powered tools to help students and alumni adapt to these changes and achieve their long-term professional goals.

View AI@CBS Careers

Upcoming AI Events

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Faculty and AI Research
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AI@CBS Faculty

Dan Wang

Dan Wang

Lambert Family Professor of Social Enterprise in the Faculty of Business
Management Division
Co-Director of the Tamer Institute for Social Enterprise and Climate Change
Tamer Institute for Social Enterprise and Climate Change
Gita Johar

Gita Johar

Meyer Feldberg Professor of Business
Marketing Division
Daniel Guetta

Daniel Guetta

Associate Professor of Professional Practice
Decision, Risk, and Operations Division
Director
Center for Pricing and Revenue Management and Business Analytics Initiative
Photo of Professor Carri Chan

Carri Chan

John A. Howard Professor of Business
Decision, Risk, and Operations Division
Faculty Director Healthcare and Pharmaceutical Management Program
Healthcare and Pharmaceutical Management Program
Oded Netzer

Oded Netzer

Arthur J. Samberg Professor of Business
Marketing Division
Vice Dean for Research
Dean's Office
A. Carter

Ashli Carter

Lecturer in the Discipline of Management in the Faculty of Business
Management Division
Omar Besbes

Omar Besbes

Vikram S. Pandit Professor of Business
Decision, Risk, and Operations Division

Latest AI Research

Privacy and Consumer Empowerment in Online Advertising

Authors
Kinshuk Jerath and W. Jason Choi
Date
January 25, 2022
Format
Journal Article

With heightened concerns regarding user privacy, there is a recent movement for empowering consumers with the ability to control how their private data are collected, stored, used and shared. Notably, between 2018 and 2020, the General Data Protection Regulation (GDPR) has been implemented in the European Union (EU), and the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) have been implemented/passed in the state of California in the United States. These regulations address both consumer data security and consumer privacy rights.

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Risk-Sensitive Optimal Execution via a Conditional Value-at-Risk Objective

Authors
Seungki Min, Ciamac Moallemi, and Costis Maglaras
Date
January 1, 2022
Format
Working Paper

We consider a liquidation problem in which a risk-averse trader tries to liquidate a fixed quantity of an asset in the presence of market impact and random price fluctuations. When deciding the liquidation strategy, the trader encounters a trade-off between the transaction costs incurred due to market impact and the volatility risk of holding the position.

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Cross-Sectional Variation of Intraday Liquidity, Cross-Impact, and Their Effect on Portfolio Execution

Authors
Seungki Min, Costis Maglaras, and Ciamac Moallemi
Date
January 1, 2022
Format
Journal Article
Journal
Operations Research

The composition of natural liquidity has been changing over time. An analysis of intraday volumes for the S&P500 constituent stocks illustrates that (i) volume surprises, i.e., deviations from their respective forecasts, are correlated across stocks, and (ii) this correlation increases during the last few hours of the trading session.

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Coordination and Organization Design: Theory and Micro-evidence

Authors
Wouter Dessein, Desmond Lo, and Chieko Minami
Date
January 1, 2022
Format
Journal Article
Journal
American Economic Journal: Microeconomics

We explore the relationship between the volatility of a firm's local environment and its organizational structure. Using micro-level data on managers working for a large retailer, we empirically test and provide support for our theory that a more volatile local environment results in more decentralization only when the need for coordination among sub-units is low. In contrast, more local volatility is associated with more centralization when coordination needs are high.

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Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design

Authors
Ryan Dew, Asim Ansari, and Olivier Toubia
Date
December 28, 2021
Format
Journal Article

Logos serve a fundamental role as the visual figureheads of brands. Yet, because of the difficulty of using unstructured image data, prior research on logo design has largely been limited to nonquantitative studies. In this work, we explore the interplay between logo design and brand identity creation from a data-driven perspective.

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Improving Match Rates in Dating Markets Through Assortment Optimization

Authors
Fanyin Zheng, Daniela Saban, and Ignacio Rios
Date
December 13, 2021
Format
Journal Article

Problem definition: We study how online platforms can leverage the behavioral considerations of their users to improve their assortment decisions. Motivated by our collaboration with a dating company, we study how a platform should select the assortments to show to each user in each period to maximize the expected number of matches in a time horizon, considering that a match is formed if two users like each other, possibly on different periods.

Read More about Improving Match Rates in Dating Markets Through Assortment Optimization

The Power of Brand Selfies

Authors
Jochen Hartmann, Mark Heitmann, Christina Schamp, and Oded Netzer
Date
December 1, 2021
Format
Journal Article
Journal
Journal of Marketing Research

Smartphones have made it nearly effortless to share images of branded experiences. This research classifies social media brand imagery and studies user response. Aside from packshots (standalone product images), two types of brand-related selfie images appear online: consumer selfies (featuring brands and consumers’ faces) and an emerging phenomenon the authors term “brand selfies” (invisible consumers holding a branded product).

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Artificial Intelligence, Firm Growth, and Product Innovation

Authors
Tania Babina, Anastassia Fedyk, Alex Xi He, and James Hodson
Date
November 11, 2021
Format
Newspaper/Magazine Article
Publication
SSRN

We study the use and economic impact of artificial intelligence (AI) technologies among U.S. firms. We propose a new measure of firm-level AI investments, using a unique combination of detailed worker resume and job postings datasets. Our measure reveals a stark increase in AI investments across sectors in the last decade. AI-investing firms see higher growth in sales, employment, and market valuations.

Read More about Artificial Intelligence, Firm Growth, and Product Innovation

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View More of our AI@CBS Faculty & Research
AI Faculty In the News
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Bloomberg
January 30, 2024

Who Is Most Likely to Get Fired? Remote Workers, Middle Managers

Daniel Keum, an Associate Professor of Management at Columbia Business School, offers advice for handling today's uncertain job climate in an insightful Bloomberg piece. As industries from technology to finance announce layoffs, many employees are left wondering about their job security—especially remote workers and middle managers who are particularly vulnerable.Keum highlights the declining trend of remote work and stresses the significance of being physically present at the office. He advises professionals to "Show up, show commitment," and points out that being seen can be key to retaining one's position. This advice is crucial during a time when the ability to quickly adapt to new working conditions can significantly affect career paths.This article not only explores the underlying factors of current layoffs—such as economic adjustments and strategic overhauls—but also provides tips on how employees can protect their positions. Keum’s input is particularly relevant as it sheds light on the necessity for individuals to continually prove their worth and adjust to new office dynamics.For those in the business community, especially those facing uncertain employment situations, this article offers a look at job market trends and practical advice for staying relevant in a job market that’s constantly evolving. 

Mentioned Faculty

Columbia Business School

Daniel Keum

Associate Professor of Business
Management Division
Wired
January 20, 2024

The Stark Realities of Posting Your Layoff on TikTok

As tech layoffs continue to dominate headlines, a new trend is emerging among younger workers: posting their layoff experiences on TikTok. In a Wired article, Columbia Business School’s Associate Professor Daniel Keum shared his thoughts on why this shift is happening. Keum suggests that tech workers, many highly educated and strategic, are using these videos to push back against corporate culture and reclaim control over their narratives. With so many layoffs occurring, workers feel safer sharing their stories without the fear of being judged.This trend reflects deeper changes in the workplace, including the growing disconnect between employers and employees. These videos aren’t just about venting—they reveal how workers are responding to layoffs in an age of remote work and economic uncertainty, and new realities of job security and how social media is reshaping professional boundaries.Read the full article for more on how AI and social media are reshaping work culture.

Mentioned Faculty

Columbia Business School

Daniel Keum

Associate Professor of Business
Management Division
ABC News
January 18, 2024

Big Tech Layoffs Are Back. Are Other Workers at Risk?

Are the recent job cuts in tech a sign of what’s to come for the rest of the workforce?In an ABC News article, Columbia Business School Professor Daniel Keum discusses the impact of AI on the recent wave of tech layoffs. As companies like Google, Amazon, and Apple make cuts, Keum explains that these changes are not just about cost-cutting—they are driven by the shift toward AI. Keum notes that AI is spreading unevenly across different industries, and this transformation may take up to a decade. He suggests that while tech companies are adjusting to new AI technologies, other industries could soon feel the ripple effect. Keum’s analysis explains how AI is reshaping the workforce, influencing jobs beyond the tech world, and altering the landscape of job security across the economy.Read the full article to learn more on how AI is driving change across industries and what it means for the future of work.

Mentioned Faculty

Columbia Business School

Daniel Keum

Associate Professor of Business
Management Division
CNBC
January 17, 2024

Now Hiring: ‘New-Collar’ Workers, No Degree Necessary

Tania Babina believes AI can empower workers, especially those with data analysis and IT expertise, to grow and expand their skill sets. The Assistant Professor of Business in the Finance Division at CBS, Babina was quoted by CNBC in an article discussing how the future of work will benefit highly skilled employees with nontraditional educational backgrounds.In the article titled “Now hiring: ‘New-collar’ workers, no degree necessary,” personal finance writer Jessica Dickler describes how artificial intelligence is helping companies reimagine the role of the average worker. Dickler taps into the research of Tania Babina, who teaches the Entrepreneurial Finance course at Columbia Business School, and explores drivers of entrepreneurship and factors predicting entrepreneurial success, specifically within AI and Business Analytics, Corporate Finance, Entrepreneurship & Innovation, and Labor Markets.Learn how individuals in key industries such as health care, engineering, technology, and software, despite their education, are poised to benefit and become highly employable thanks to AI in the workplace.

Mentioned Faculty

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