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Media

See the latest research, articles and faculty on the Media Area of Expertise at Columbia Business School.

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Media Faculty

CBS Faculty Research on Media

Beyond the Golden Age of the Public Network

Authors
Eli Noam
Date
March 26, 2018
Format
Chapter
Book
The Telecommunications Revolution: Past, Present, and Future

In the United States, the Golden Age of the public network, in which substantial universal service coincided with group substantial monopoly, was as brief and romanticized as the cowboy era; it lasted about twenty years from 1950, but in the mid-1960s centrifugal forces began their assault. The departure from the public school system cannot be explained primarily by the supply of new options or by new technology but rather by an increased demand to exit. In a similar sense, recent centrifugal development in independent electric power generation had very little to do with new technology.

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Competition and Crowd-out for Brand Keywords in Sponsored Search

Authors
Andrey Simonov, Chris Nosko, and Justin Rao
Date
January 1, 2018
Format
Journal Article
Journal
Marketing Science

On search keywords with trademarked terms, the brand owner ("focal brand") and other relevant firms compete for consumers. For the focal brand, paid clicks have a direct substitute in the organic links below the paid ad(s). The proximity of this substitute depends on whether competing firms are bidding aggressively to siphon off traffic. We study the returns to focal brands and competitors using large-scale experiments on Bing with data from thousands of brands.

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Attention, Information Processing and Choice in Incentive-Aligned Choice Experiments

Authors
Cathy Yang, Olivier Toubia, and Martijin De Jong
Date
January 1, 2018
Format
Journal Article
Journal
Journal of Marketing Research

In incentive-aligned choice experiments, each decision is realized with some probability, Prob. In three eye-tracking experiments, we study the impact of varying Prob from 0 (as in purely hypothetical choices) to 1 (as in real-life choices) on attention, information processing, and choice. Consistent with the bounded rationality literature, we find that as Prob increases from 0 to 1, consumers process the choice-relevant information more carefully and more comprehensively.

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Using Big Data as a Window into Consumers' Psychology

Authors
Sandra Matz and Oded Netzer
Date
December 1, 2017
Format
Journal Article
Journal
Current Opinion in Behavioral Science

The rise of "Big Data" had a big impact on marketing research and practice. In this article, we first highlight sources of useful consumer information that are now available at large scale and very little or no cost. We subsequently discuss how this information — with the help of new analytical techniques — can be translated into valuable insights on consumers' psychological states and traits that can, in turn, be used to inform marketing strategy.

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Peer-to-Peer File Sharing and Cultural Trade Protectionism

Authors
Eli Noam and Andres Hervas-Drane
Date
December 1, 2017
Format
Journal Article
Journal
Information Economics and Policy

We examine the Internet’s impact on the cross-border distribution of cultural goods and assess its implications for cultural policy and cultural diversity. We present a stylized model of a two-country economy where governments are endowed with political preferences over the consumption of domestic content and enact import barriers and subsidies to protect it. We introduce peer-to-peer file sharing as a distinct distribution channel enabled by the Internet that provides access to all media products at a low cost. We report two main findings.

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Beyond the Mogul: From Media Conglomerates to Portfolio Media

Authors
Eli Noam
Date
September 15, 2017
Format
Journal Article
Journal
Journalism

The article shows that outside ownership of media moves in stages -- from media properties as the mouthpiece for personal and business interests, to a second stage of conglomerates seeking economic “synergies” of performance, to a third stage dominated by financial portfolio diversification. These phases of outside media ownership correspond to the stages of economic development in that country.The article finds that in rich countries, the ownership of media by industrial companies as a way to create political influence has been declining.

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Mobile Apps and Financial Decision Making

Authors
Bruce Carlin, Arna Olafsson, and Michaela Pagel
Date
July 1, 2017
Format
Journal Article
Journal
Review of Finance

We exploit the release of a mobile application for a financial aggregation platform to analyze how technology adoption changes consumer financial decision making. The app reduced the cost of accessing personal financial information, and we find that this led to a drop in non-sufficient fund (NSF) fees. Because of the manner in which these fees are incurred, this represents an unambiguous welfare improvement for users of the platform. The leading explanation for this result appears to be mistake avoidance due to easier access to information.

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Sustainability of Patent-based Competitive Advantage in the Communications Services Industry

Authors
Kathryn Harrigan and Maria Chiara DiGuardo
Date
January 1, 2017
Format
Journal Article
Journal
Journal of Technology Transfer

Patents have long been assumed to provide firms with competitive advantage, but longitudinal results suggest that some types of patent content provide more enduring advantage than others do. The duration of advantage appeared to wane with time in the highly-dynamic U.S. communications-services industry during a period when technological changes occurred rapidly within it (1998–2012).

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Perceived social presence reduces fact-checking

Authors
Youjung Jun, Rachel Meng, and Gita Johar
Date
January 1, 2017
Format
Journal Article
Journal
Proceedings of the National Academy of Sciences

Today’s media landscape affords people access to richer information than ever before, with many individuals opting to consume content through social channels rather than traditional news sources. Although people frequent social platforms for a variety of reasons, we understand little about the consequences of encountering new information in these contexts, particularly with respect to how content is scrutinized.

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