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    • How Will AI Change the Way We Work?
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AI@CBS

Leading through intelligence—both human and artificial—at Columbia Business School.

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Committed to the Future of Artificial Intelligence

Through cutting-edge curricular innovation, our MBA, Executive MBA, MS, and PhD programs introduce new courses and research that seamlessly integrate AI into the student experience. From exploring the impact of AI across industries to developing hands-on experience with the latest tools, students can build confidence in using the latest tech in their chosen fields.

AI plays a critical role in the rapidly evolving modern workplace, and with a curriculum that emphasizes its societal and business implications, students can fully prepare to lead in this rapidly evolving landscape. Explore how our students, faculty, centers and programs are engaging with AI at Columbia Business School.

AI at Columbia Business School logo in blue lowercase letters with a plus above the i.

AI Compilation Series

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Can We Build Trust In AI?

As artificial intelligence becomes more integrated into daily life, building trust in AI is more important than ever. This compilation explores the ethical, transparent, and responsible development of AI—from addressing algorithmic bias and data privacy to ensuring meaningful human oversight and regulatory accountability.
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How Will AI Change the Way We Work?

AI is rapidly transforming how we work, from automating routine tasks to enhancing decision-making capabilities. This compilation explores the practical implications of workplace AI adoption, addressing concerns about job displacement while highlighting opportunities for increased productivity and new career paths.
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How Will AI Innovate Businesses?

AI is transforming businesses across every industry, unlocking new strategies, use cases, and competitive advantages. This compilation explores real-world applications of AI in business and offers insights on how leaders can prepare for an AI-powered future.
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Will Technology Solve Climate Change?

Explore how AI and technology are contributing to climate change solutions. Learn about innovative applications, challenges, and the future of tech-driven environmental strategies in this compilation.
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Faculty Perspectives on AI
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Using AI to Enhance Human Motivation

Columbia Business School Professor Stephan Meier explains how leaders can calm AI-related concerns, while also creating value.

Quick Takes

  • AI can boost productivity and work-life balance through efficiency, but presents an equality paradox - potentially leveling the playing field or concentrating benefits among few while reducing overall jobs.
  • Future leaders (today's students) will determine AI's ultimate societal impact, making their understanding of these technologies crucial.
Watch the Video
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How to Leverage AI in the Workplace

Columbia Business School Professor Olivier Toubia shares the many upsides – and downsides – of AI in the workplace.

Quick Takes

  • Generative AI has dual potential - it can increase productivity and improve work-life balance while leveling the playing field, but could also increase inequality by limiting jobs to a select few and reducing overall opportunities.
  • The ultimate impact of AI on society and business will be determined by future leaders, making it critical for today's students to understand AI as they will shape its societal effects.
Watch the Video
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Using Generative AI to Change Your Mindset

Ashli Carter, a lecturer at Columbia Business School, explains one of the ways she uses AI to help students build resilience.

Quick Takes

  • AI text-to-image generation helps people visualize their "inner critic" as a tool for negotiating with their mindset.
  • AI visualization processes can create mental states more conducive to achieving personal goals.
Watch the Video
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How AI is Breaking Barriers in Business

Columbia Business School Professor Omar Besbes explains how AI is democratizing workplace productivity.

Quick Takes

  • AI will significantly enhance human productivity across various areas while potentially decreasing barriers to entry in multiple industries.
  • Chatbots and AI systems are democratizing access to resources while simultaneously putting the art of asking good questions and follow-up questions back at center stage.
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View More Faculty Perspectives on AI
AI@CBS In The Classroom
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AI Tools

AI is integrated into our courses in ways that support student’s projects and inspire rich class discussions. Tools like ChatGPT are used to assist in breaking down complex research techniques, run business simulations, visualize data in real time, and to show students to think in new ways and explore innovative solutions.

View Available AI Tools at CBS
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Courses

At Columbia Business School, we introduce you to the methods and tools that organizations around the world use to leverage data and artificial intelligence. You will learn how these techniques work, and how to use them. The curriculum spans everything from basic data analysis to generative AI, and contains classes suitable for all skill levels.

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Resources

Generative artificial intelligence (AI) is reshaping industries worldwide, and higher education is no exception. Much like other transformative innovations before it, AI-powered language models have introduced new opportunities and challenges, changing the way students learn and how instructors teach.

Samberg Institute

At Columbia Business School, the Arthur J. Samberg Institute for Teaching Excellence serves as a guiding force in this ongoing transformation, equipping faculty with the knowledge, tools, and strategies they need to leverage generative AI for effective teaching.

View their website

Digital Future Initiative

The Digital Future Initiative focuses Columbia Business School’s world-class research and teaching on how technology is altering all industries and the fabric of daily life.

View their website

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Career Strategy

AI is changing the way we work, and the Career Management Center (Careers) at Columbia Business School has organized numerous AI-focused events and introduced AI-powered tools to help students and alumni adapt to these changes and achieve their long-term professional goals.

View AI@CBS Careers

Upcoming AI Events

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Faculty and AI Research
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AI@CBS Faculty

Dan Wang

Dan Wang

Lambert Family Professor of Social Enterprise in the Faculty of Business
Management Division
Co-Director of the Tamer Institute for Social Enterprise and Climate Change
Tamer Institute for Social Enterprise and Climate Change
Gita Johar

Gita Johar

Meyer Feldberg Professor of Business
Marketing Division
Daniel Guetta

Daniel Guetta

Associate Professor of Professional Practice
Decision, Risk, and Operations Division
Director
Center for Pricing and Revenue Management and Business Analytics Initiative
Photo of Professor Carri Chan

Carri Chan

John A. Howard Professor of Business
Decision, Risk, and Operations Division
Faculty Director Healthcare and Pharmaceutical Management Program
Healthcare and Pharmaceutical Management Program
Oded Netzer

Oded Netzer

Arthur J. Samberg Professor of Business
Marketing Division
Vice Dean for Research
Dean's Office
A. Carter

Ashli Carter

Lecturer in the Discipline of Management in the Faculty of Business
Management Division
Omar Besbes

Omar Besbes

Vikram S. Pandit Professor of Business
Decision, Risk, and Operations Division

Latest AI Research

Fast Polyhedral Adaptive Conjoint Estimation

Authors
Olivier Toubia, Duncan Simester, John Hauser, and Ely Dahan
Date
January 1, 2003
Format
Journal Article
Journal
Marketing Science

We propose and test new adaptive question design and estimation algorithms for partial-profile conjoint analysis. Polyhedral question design focuses questions to reduce a feasible set of parameters as rapidly as possible. Analytic center estimation uses a centrality criterion based on consistency with respondents' answers. Both algorithms run with no noticeable delay between questions. We evaluate the proposed methods relative to established benchmarks for question design (random selection, D-efficient designs, adaptive conjoint analysis) and estimation (hierarchical Bayes).

Read More about Fast Polyhedral Adaptive Conjoint Estimation

How Many Hospital Beds?

Authors
Linda Green
Date
January 1, 2003
Format
Journal Article
Journal
Inquiry

For many years, average bed occupancy level has been the primary measure that has guided hospital bed capacity decisions at both policy and managerial levels. Even now, the common wisdom that there is an excess of beds nationally has been based on a federal target of 85% occupancy that was developed about 25 years ago. This paper examines data from New York sate and uses queueing analysis to estimate bed unavailability in intensive care units (ICUs) and obstetrics units. Using various patient delay standards, units that appear to have insufficient capacity are identified.

Read More about How Many Hospital Beds?

R&D, Marketing, and the Success of Next-Generation Products

Authors
Elie Ofek and Miklos Sarvary
Date
January 1, 2003
Format
Journal Article
Journal
Marketing Science

This paper studies dynamic competition in markets characterized by the introduction of technologically advanced next-generation products. Firms invest in new product effort in an attempt to attain industry leadership, thus securing high profits and benefiting from advantages relevant for the success of future product generations. The analysis reveals that when the current leader possesses higher research and development (R&D) competence, it tends to invest more in R&D than rivals and to retain its lead position.

Read More about R&D, Marketing, and the Success of Next-Generation Products

Adoption Dynamics in Buyer-Side Exchanges

Authors
Gabor Fath and Miklos Sarvary
Date
January 1, 2003
Format
Journal Article
Journal
Quantitative Marketing and Economics

The purpose of this paper is to understand buyer/seller adoption dynamics in independent, buyer-side B2B exchanges. In a stylized model, we assume that the main role of the exchange is to reduce search costs for buyers. Buyers and sellers enter or exit the exchange based on the relative economic surplus (loss) they receive inside vs. outside the exchange. We contrast two situations: one where participants' switching cost to join the institution is negligible and another, in which it is significant.

Read More about Adoption Dynamics in Buyer-Side Exchanges

Temporal Differentiation and the Market for Second Opinions

Authors
Miklos Sarvary
Date
January 1, 2002
Format
Journal Article
Journal
Journal of Marketing Research

The author studies the pricing of information with private value (e.g., management consulting, legal advice, medical diagnosis). Anecdotal evidence shows that in some of these markets, competing information sellers split the business to sell only first or second opinions to their customers. The author explains this pricing practice by showing that second-opinion markets are a result of temporal differentiation.

Read More about Temporal Differentiation and the Market for Second Opinions

Beyond the Obvious: Chronic Imagery Vividness and Decision Making

Authors
Michel Tuan Pham, Tom Meyvis, and Rongrong Zhou
Date
March 1, 2001
Format
Journal Article
Journal
Organizational Behavior and Human Decision Processes

The authors investigate two competing hypotheses about how chronic vividness of imagery interacts with the vividness and salience of information in decision making. Results from four studies, covering a variety of decision domains, indicate that chronic imagery vividness rarely amplifies the effects of vivid and salient information. Imagery vividness may, in fact, attenuate the effects of vivid and salient information. This is because, relative to nonvivid imagers, vivid imagers rely less on information that appears obvious and rely more on information that seems less obvious.

Read More about Beyond the Obvious: Chronic Imagery Vividness and Decision Making

Global Diffusion of Technological Innovations: A Coupled-Hazard Approach

Authors
Marnik Dekimpe, Philip M. Parker, and Miklos Sarvary
Date
February 1, 2000
Format
Journal Article
Journal
Journal of Marketing Research

The authors propose a new methodology called the "coupled-hazard approach" to study the global diffusion of technological innovations. Beyond its ability to describe discontinuous diffusion patterns, the method explicitly recognizes the conceptual difference between the timing of a country's introduction of the new technology (the so-called implementation stage; Rogers 1983) and the timing of the innovation's full adoption in the country (the confirmation stage).

Read More about Global Diffusion of Technological Innovations: A Coupled-Hazard Approach

"Globalization": Modeling Technology Adoption Timing Across Countries

Authors
Marnik Dekimpe, Philip M. Parker, and Miklos Sarvary
Date
January 1, 2000
Format
Journal Article
Journal
Technological Forecasting and Social Change

The authors study global adoption processes where the units of observation are countries, which sequentially adopt a particular technology. The authors’ goal is to provide a better understanding of how exogenous and endogenous country characteristics affect this diffusion process. They develop a general model of global adoption processes, which allows researchers to test extant theories of cross-country adoption, and illustrate the approach using data from the cellular telephone industry for 184 countries.

Read More about "Globalization": Modeling Technology Adoption Timing Across Countries

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View More of our AI@CBS Faculty & Research
AI Faculty In the News
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Entrepreneur
February 9, 2023

7 Ways to Use ChatGPT at Work to Boost Your Productivity, Make Your Job Easier, and Save a Ton of Time

With AI has come the fear of a major shift in the workplace, where employees are replaced by artificial intelligence. Recent reports, however, contradict this, even making a case for AI to help automate tasks for workers and, ultimately, make them more efficient and satisfied at work. In a Winter 2023 article for Entrepreneur.com, Oded Netzer, Arthur J. Samberg Professor of Business and Vice Dean for Research, referred to AI as “an enhancer than full replacement of jobs.” In a similar article for CNBC, Tania Babina, Assistant Professor of Business in the Finance Division at CBS, expressed her belief that AI can empower workers. Netzer’s and Babina’s sentiments reflect Columbia’s ongoing investment in AI, with many faculty members finding innovative ways for students to use it in the classroom, effectively preparing them for the workforce. From writing cover letters to finding errors in code to creating a business plan, the professional opportunities for using AI are vast.Read more about how AI is helping workers to streamline tasks and improve efficiency. 

Mentioned Faculty

Oded Netzer

Oded Netzer

Arthur J. Samberg Professor of Business
Marketing Division
Vice Dean for Research
Dean's Office
CBS News
February 1, 2023

These jobs are most likely to be replaced by chatbots like ChatGPT

What jobs are most vulnerable to the rise of AI tools like ChatGPT? Artificial intelligence is rewriting the future of work, and Columbia Business School Professor of Business Oded Netzer is at the forefront of this conversation. In a CBS News article, Netzer discusses the rise of AI tools like ChatGPT and emphasizes that while AI can take over specific tasks, it often enhances rather than replaces roles. AI can write basic programming code, streamline administrative tasks like emails, and draft legal documents, allowing professionals to work more efficiently. Those unwilling to adapt to these new AI-driven workflows may find themselves left behind.As AI continues to evolve, Netzer explains how businesses can adjust to these changes. He suggests viewing jobs as a set of tasks that AI can support, helping industries balance human creativity with machine efficiency. For company leaders, this means developing strategies to integrate AI in ways that empower, rather than displace, their teams.Read the full article for more on which roles are most at risk and how AI might reshape your job.

Mentioned Faculty

Oded Netzer

Oded Netzer

Arthur J. Samberg Professor of Business
Marketing Division
Vice Dean for Research
Dean's Office
Next Big Idea Club
January 9, 2023

Decisions Over Decimals: Striking the Balance Between Intuition and Information

Highlighted by Columbia Business School, this media piece showcases Topics and Areas of Expertise about our esteemed faculty. The content is specifically curated from the publication that showcased the mentioned faculty and/or research, emphasizing its contributions in various fields. The featured Topics and Areas of Expertise reflects the school's commitment to sharing valuable insights and knowledge.

Mentioned Faculty

Oded Netzer

Oded Netzer

Arthur J. Samberg Professor of Business
Marketing Division
Vice Dean for Research
Dean's Office
Paul Magnone

Paul Magnone

Adjunct Professor of Business
Marketing Division
Photo of Christopher Frank

Christopher Frank

Adjunct Professor of Business
Marketing Division
CBS Bizcast
December 15, 2022

How Can Leaders Use Data to Make Better Decisions?

Columbia Business School Professors Oded Netzer, Christopher J. Frank and Paul F. Magnone delve into the ideas and practical applications detailed in their new book Decisions Over Decimals.

Mentioned Faculty

Oded Netzer

Oded Netzer

Arthur J. Samberg Professor of Business
Marketing Division
Vice Dean for Research
Dean's Office
Photo of Christopher Frank

Christopher Frank

Adjunct Professor of Business
Marketing Division
Paul Magnone

Paul Magnone

Adjunct Professor of Business
Marketing Division

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