Latest on Leadership & Organizational Behavior
- Date
Hubbard, Santos Awarded Singhvi Prize
Navigating the Ethical Concerns of Generative AI
- Date
New Research Shows Strong Company Culture Builds Trust with Customers
- Type
-
Business & Society
- Date
Paramount CEO Robert Bakish '89 Returns to CBS to Share Media Industry Insights
- Date
Using Data-Driven Solutions to Transform Leadership & Strategy Operations
Fostering Greater Diversity at Work May Start in the Boardroom
Showcasing Excellence: CBS Takes Action on Diversity, Equity, and Inclusion
Leadership Faculty
CBS Faculty Research on Leadership & Organizational Behavior
Pathways to intercultural accuracy: Social projection processes and core cultural values
- Authors
- Date
- February 1, 2019
- Format
-
Journal Article
- Journal
- European Journal of Social Psychology
The present research examines intercultural accuracy—people's ability to make accurate judgments about outgroup values—and the role of social projection processes. Across four studies, U.S. and British participants showed low overall levels of intercultural accuracy for Chinese students’ individualistic and collectivistic values. In line with recent changes toward individualism in China, we observed different levels of intercultural accuracy, hinging on whether the criterion values of Chinese were assessed before (2001) or after (2015) this shift.
Media Industries’ Management Characteristics and Challenges in a Converging Digital World
- Authors
-
Paulo Faustino and Eli Noam
- Date
- January 14, 2019
- Format
-
Chapter
- Book
- Making Media: Production, Practices, and Professions
The ongoing convergence of technology, media, and telecommunications has not only transformed the media industry, but also the management practices. This chapter outlines specific challenges for the management of media companies and discusses what convergence means from the perspective of managing media firms.
Lay Theories of Networking Ability: Beliefs that Inhibit Engagement in Networking
- Authors
- Date
- January 1, 2019
- Format
-
Working Paper
Managing Media and Digital Organizations
What does it take for success in the media business? Creativity, innovation, and performance, of course. Plus experience and good judgment. However, it also requires an understanding of the principles and tools of management. This book summarizes the major dimensions of a business school curriculum and applies them to the entire media, media-tech, and digital sectors. Its chapters cover—in a jargonless, non-technical way—the major management functions.
Media and Digital Management
Being a successful manager or entrepreneur in the media and digital sector requires creativity, innovation, and performance. It also requires an understanding of the principles and tools of management. Aimed at the college market, this book is a short, foundational volume on media management. It summarizes the major dimensions of a business school curriculum and applies them to the entire media, media-tech, and digital sector. Its chapters cover—in a jargonless, non-technical way—the major functions of management.
Salesforce Contracting Under Uncertain Demand and Supply: Double Moral Hazard and Optimality of Smooth Contracts
- Authors
-
Tinglong Dai and Kinshuk Jerath
- Date
- January 1, 2019
- Format
-
Journal Article
- Journal
- Marketing Science
We consider the compensation design problem of a firm that hires a salesperson to exert effort to increase demand. We assume both demand and supply to be uncertain with sales being the smaller of demand and supply and assume that, if demand exceeds supply, then unmet demand is unobservable (demand censoring).
MOSAIC: A model of streotyping through associated and intersectional categories
- Authors
- Date
- Forthcoming
- Format
-
Newspaper/Magazine Article
- Publication
- Academy of Management Review
Reply to Guo et al. and Crede: Grit-S scale measures only perseverance, not passion, and its supposed subfactors are merely artifactors
- Authors
- Date
- January 1, 2019
- Format
-
Journal Article
- Journal
- Proceedings of the National Academy of Sciences
We (1) propose that evidence linking grit and performance is mixed because the measure used to assess grit—the Short Grit (Grit-S) scale (2)—captures only perseverance, not passion, whereas the definition of grit encompasses both perseverance and passion (3). Our studies find that the combination of perseverance (measured through the whole Grit-S scale) and passion (measured through the passion attainment scale) predicted higher performance.
Culture of Trust and Division of Labor in Non-Hierarchical Teams
- Authors
- Date
- January 1, 2019
- Format
-
Journal Article
- Journal
- Strategic Management Journal
Firms exhibit heterogeneity in size, productivity, and internal structure, and this is true even within the same industry. It has been thought since the time of Adam Smith that a firm's internal structure affects its productivity through the channel of gains from specialization. Our paper provides evidence of a link between an organization's culture — specifically the trust environment — and its internal structure. We show experimentally that exogenously imposed culture endogenously leads to variation in organizational form.