Latest on Leadership & Organizational Behavior
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The Power of New Hires: How Fresh Talent Shapes Company Culture
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Bizcast: Ulta Beauty’s Michelle Crossan-Matos on Brand Purpose, Strategy
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Maximizing GDP: Unlocking Innovation in Agriculture, Construction, and Transportation
The Secret Behind Workplace Well-being
The Best Climate Policy Puts Carrots Before Sticks
Navigating the Workplace of Tomorrow: In-Person Requirements and Burnout
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Lesley Stahl on History, Leadership, and One of the Greatest Conundrums of Our Time
Leadership Faculty
CBS Faculty Research on Leadership & Organizational Behavior
When You Talk, I Remain Silent: Spillover Effects of Peers' Mandatory Disclosures on Firms' Voluntary Disclosures
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- Date
- June 1, 2021
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Working Paper
We predict and find that regulated firms' mandatory disclosures crowd out unregulated firms' voluntary disclosures. Consistent with information spillovers from regulated to unregulated firms, we document that unregulated firms reduce their own disclosures in the presence of regulated firms' disclosures. We further find that unregulated firms reduce their disclosures more the greater the strength of the regulatory information spillovers.
Getting Gig Workers to Do More by Doing Good: Field Experimental Evidence from Online Platform Labor Marketplaces
This article describes randomized field experiments implemented on two online labor market platforms examining the effect of employer charitable giving on a source of human capital that is becoming increasingly important to firms: the gig worker. It provides support that a message about charitable giving increases gig workers' willingness to complete extra work, and that pro-socially oriented gig workers are most responsive.
Learning about competitors: Evidence from SME lending
We study how small and medium enterprise (SME) lenders react to information about their competitors’ contracting decisions. To isolate this learning from lenders’ common reactions to unobserved shocks to fundamentals, we exploit the staggered entry of lenders into an information-sharing platform. Upon entering, lenders adjust their contract terms toward what others offer. This reaction is mediated by the distribution of market shares: lenders with higher shares or that operate in concentrated markets react less.
The Impact of Paid Family Leave on Employers: Evidence from New York
- Authors
- Date
- April 1, 2021
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Working Paper
We designed and fielded a survey of New York and Pennsylvania firms to study the impacts of New York's 2018 Paid Family Leave policy on employer outcomes. We match each NY firm to a comparable PA firm and use difference-in-difference models to analyze within-match-pair changes in outcomes. We find that PFL leads to an improvement in employers' rating of their ease of handling long employee absences, concentrated in the first policy year and among firms with 50-99 employees. We also find an increase in employee leave-taking in the second policy year, driven by smaller firms.
Corporate Websites: A New Measure of Voluntary Disclosure
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- March 31, 2021
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Working Paper
We construct a new measure of voluntary disclosure based on firms’ websites. Using the Wayback Machine, we create a standardized measure of disclosure capturing the quantity of information on firms’ websites. We validate our measure by documenting that it is positively associated with established measures of firms’ voluntary disclosure and liquidity. Importantly, we document that our measure, while correlated with established disclosure measures, is not subsumed by those measures. It complements existing measures in three important ways.
Migrants, Information, and Working Conditions in Bangladeshi Garment Factories
Many workers in large factories in developing countries are internal migrants from rural areas. We develop a model in which migrants are poorly informed about working conditions upon beginning work but learn more as they gain experience in the industry. We then examine the relationship between workers' migration status and the working conditions they face in a household survey of garment workers in Bangladesh.
The Demotivating Effects of Communicating a Social-Political Stance: Field Experimental Evidence from an Online Labor Market Platform
Despite a recent surge in corporate activism, with firm leaders communicating about social-political issues unrelated to their core businesses, we know little about its strategic implications. This paper examines the effect of an employer communicating a stance about a social-political issue on employee motivation, using a two-phase, pre-registered field experiment in an online labor market platform. Results demonstrate an asymmetric treatment effect of taking a stance depending on whether the employee agrees or disagrees with that stance.
Multinational Enforcement of Labor Law: Experimental Evidence from Bangladesh's Apparel Sector
Western stakeholders are increasingly demanding that multinationals sourcing from developing countries be accountable for working conditions upstream in their supply chains. In response, many multinationals privately enforce labor standards in these countries, but the effects of their interventions on local firms and workers are unknown. I partnered with 29 multinational retail and apparel firms to enforce local labor laws on their suppliers in Bangladesh. I implemented a field experiment with 84 garment factories, randomly enforcing a mandate for safety committees.
Managerial Style and Attention
- Authors
- Date
- January 1, 2021
- Format
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Journal Article
- Journal
- American Economic Journal: Microeconomics
Is firm behavior mainly driven by its environment or rather by the characteristics of its managers? We develop a cognitive theory of manager fixed effects, where the allocation of managerial attention determines firm behavior. We show that in complex environments, the endogenous allocation of attention exacerbates manager fixed effects. Small differences in managerial expertise then may result in dramatically different firm behavior, as managers devote scarce attention in a way which amplifies initial differences.