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Type
Journal Article
Date
2010
Journal
Management Science

Revenue Management with Strategic Customers: Last-Minute Selling and Opaque Selling

Author
Jerath, Kinshuk, Serguei Netessine, and Senthil Veeraraghavan

Companies in a variety of industries (e.g., airlines, hotels, theaters) often use last-minute sales to dispose of unsold capacity. Although this may generate incremental revenues in the short term, the long-term consequences of such a strategy are not immediately obvious: More discounted last-minute tickets may lead to more consumers anticipating the discount and delaying the purchase rather than buying at the regular (higher) prices, hence potentially reducing revenues for the company.

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Type
Journal Article
Date
2010
Journal
The Review of Financial Studies

Risk and Return Characteristics of Venture Capital-Backed Entrepreneurial Companies

Author
Korteweg, Arthur

Valuations of entrepreneurial companies are only observed occasionally, albeit more frequently for well-performing companies. Consequently, estimators of risk and return must correct for sample selection to obtain consistent estimates. We develop a general model of dynamic sample selection and estimate it using data from venture capital investments in entrepreneurial companies. Our selection correction leads to markedly lower intercepts and higher estimates of risks compared to previous studies.

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Type
Journal Article
Date
2010
Journal
Wiley Interdisciplinary Reviews: Cognitive Science

Risk attitude and preference

Author
Weber, Elke
Citizens of Western countries are asked to make an increasing number of decisions that involve risk, from decisions about how much and how to save for their old age to choices among medical treatments and medical insurance plans. At the same time, uncertainty about choice outcomes has gone up as the result of ever faster social, environmental, and technological change. Accuracy in predicting what choices people will make, at least in the aggregate, is an important determinant for the success of public policy interventions.
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Type
Journal Article
Date
2010
Journal
Journal of Economic Perspectives

Searching for Effective Teachers with Imperfect Information

Author
Rockoff, Jonah and Douglas Staiger

Teaching may be the most-scrutinized occupation in the economy. Over the past four decades, empirical researchers—many of them economists—have accumulated an impressive amount of evidence on teachers: the heterogeneity in teacher productivity, the rise in productivity associated with teaching credentials and on-the-job experience, rates of turnover, the costs of recruitment, the relationship between supply and quality, the effect of class size and the monetary value of academic achievement gains over a student's lifetime.

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Type
Journal Article
Date
2010
Journal
American Economic Journal: Economic Policy

Short Run Impacts of Accountability on School Quality

Author
Rockoff, Jonah and Lesley Turner

In November of 2007, the New York City Department of Education assigned each elementary and middle school a letter grade (A to F) as part of a new accountability system. Grades were based on continuous numeric scores derived from levels and changes in student achievement and other school environmental factors such as attendance, and were linked to a system of rewards and consequences for schools and principals. We use the discontinuities in the assignment of grades to estimate the impact of accountability in the short run.

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Type
Journal Article
Date
2010
Journal
Review of Accounting Studies

Signaling Firm Value to Active Investors

Author
Baldenius, Tim and Xiaojing Meng

Active investors provide entrepreneurs with risk-sharing and value-adding effort, e.g., in form of advising, networking and monitoring. However, holdup problems may create a conflict between two key objectives for high-quality entrepreneurs: to elicit investor effort and to credibly signal their firm type by retaining shares. As a result, pooling of startup firms of different types may arise, in particular when investor effort is essential. More established firms, with access to multiple signals, can always realize both of these objectives.

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Type
Journal Article
Date
2010

Stated Intentions and Purchase Behavior: A Unified Model

Author
Sun, Baohong and Vicki Morwitz
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Type
Journal Article
Date
2010

Structural estimation of the effect of stock-outs

Author
Olivares, Marcelo, A. Musalem, E. Bradlow, C. Terwiesch, and D. Corsten
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Type
Journal Article
Date
2010
Journal
American Economic Review

Subjective and Objective Evaluations of Teacher Effectiveness

Author
Rockoff, Jonah and Cecilia Speroni

In this paper, we measure the extent to which subjective and objective evaluations of new teachers in New York City can predict their future impacts on student achievement. Specifically, we examine evaluations of applicants to an alternative certification program, evaluations of new teachers by mentors that work with them during their first year, and evaluations based on student achievement data from their first year of teaching. We use a large sample, relative to prior work, and, unlike other studies (with the exception of John H. Tyler et al.

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Type
Journal Article
Date
2010
Journal
Manufacturing & Service Operations Management

Testing the Validity of a Demand Model: An Operations Perspective

Author
Besbes, Omar and Assaf Zeevi

The fields of statistics and econometrics have developed powerful methods for testing the validity (specification) of a model based on its fit to underlying data. Unlike statisticians, managers are typically more interested in the performance of a decision rather than the statistical validity of the underlying model. We propose a framework and a statistical test that incorporates decision performance into a measure of statistical validity. Under general conditions on the objective function, asymptotic behavior of our test admits a sharp and simple characterization.

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Type
Journal Article
Date
2010
Journal
Review of Financial Studies

The "Dominant Bank Effect": How High Lender Reputation Affects the Information Content and Terms of Bank Loans

Three large banks control over half of the US commercial loan market by volume through the syndication process. Using attributes of a borrower's location to instrument for lender-borrower matching, I show that the borrower stock price response to a loan announcement is more favorable if one of these dominant banks is the lender, especially if the borrower is "opaque." I then show that these banks charge lower interest rates and are more likely to lend without the protection of a borrowing base.
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Type
Journal Article
Date
2010
Journal
Social Psychological and Personality Science

The accentuation bias: Money literally looms larger (and sometimes smaller) to the powerless

Author
Dubois, David, Derek D. Rucker, and Adam Galinsky

The present research explores how people's place in a power hierarchy alters their representations of valued objects. The authors hypothesized that powerlessness produces an accentuation bias by altering the physical representation of monetary objects in a manner consistent with the size-to-value relationship. In the first three experiments, powerless participants, induced through episodic priming or role manipulations, systematically overestimated the size of objects associated with monetary value (i.e., quarters, poker chips) compared to powerful and baseline participants.

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Type
Journal Article
Date
2010
Journal
International Journal of Research in Marketing

The Chilling Effects of Network Externalities

Author
Goldenberg, Jacob, Barak Libai, and Eitan Muller
Conventional wisdom suggests that network effects should drive faster market growth due to the bandwagon effect. However, as we show, network externalities may also create an initial slowdown effect on growth because potential customers wait for early adopters,who provide them with more utility, before they adopt. In this study, we explore the financial implications of network externalities by taking the entire network process into account.
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Type
Journal Article
Date
2010
Journal
Review of Financial Studies

The Determinants of Stock and Bond Return Comovements

Author
Baele, Lieven, Geert Bekaert, and Koen Inghelbrecht

We study the economic sources of stock-bond return comovements and their time variation using a dynamic factor model. We identify the economic factors employing a semistructural regime-switching model for state variables such as interest rates, inflation, the output gap, and cash flow growth. We also view risk aversion, uncertainty about inflation and output, and liquidity proxies as additional potential factors.

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Type
Journal Article
Date
2010
Journal
Advances in health economics and health services research

The effect of drug vintage on survival: Micro evidence from Puerto Rico's Medicaid program

Author
Lichtenberg, Frank

Using micro data on virtually all of the drugs and diseases of over 500,000 people enrolled in Puerto Rico's Medicaid program, the impact of the vintage (original FDA approval year) of drugs used to treat a patient on the patient's three-year probability of survival, controlling for demographic characteristics (age, sex, and region), utilization of medical services, and the nature and complexity of illness are examined. It is found that people using newer drugs during January-June, 2000, were less likely to die by the end of 2002, conditional on the covariates.

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Type
Journal Article
Date
2010

The Financial Crisis and the Federal Reserve

Author
Mishkin, Frederic
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Type
Journal Article
Date
2010
Journal
American Economic Journal: Applied Economics

The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization on Corporate Hierarchies

Author
Wulf, Julie
This paper establishes a causal effect of product market competition on various characteristics of organizational design. Using a unique panel-dataset on firm hierarchies of large U.S. firms (1986-1999) and a quasi-natural experiment (trade liberalization), we find that competition leads firms to flatten their hierarchies: (i) firms reduce the number of positions between the CEO and division managers and (ii) increase the number of positions reporting directly to the CEO.
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Type
Journal Article
Date
2010
Journal
Journal of Economic Perspectives

The Gender Gap in Secondary School Mathematics at High Achievement Levels: Evidence from the American Mathematics Competitions

Author
Ellison, Glenn and Ashley Swanson
This paper uses a new data source, American Mathematics Competitions, to examine the gender gap among high school students at very high achievement levels. The data bring out several new facts. There is a large gender gap that widens dramatically at percentiles above those that can be examined using standard data sources. An analysis of unobserved heterogeneity indicates that there is only moderate variation in the gender gap across schools.
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Type
Journal Article
Date
2010
Journal
American Sociological Review

The Global Rise of Democracy: A Network Account

Author
Torfason, Magnus Thor and Paul Ingram

We examine the influence of an interstate network created by intergovernmental organizations (IGOs) on the global diffusion of democracy. We propose that IGOs facilitate democracy's diffusion by transmitting information between member states and by interpreting that information according to prevailing norms in the world society, where democracy is viewed as the legitimate form of government. We employ a network autocorrelation model to track changes in democracy among all of the world's countries from 1815 to 2000.

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Type
Journal Article
Date
2010
Journal
Inquiry

The Impact of Ambulance Diversion on Heart Attack Deaths

Author
Yankovic, Natalia, Sherry Glied, Linda Green, and Morgan Grams

Hospital ambulance diversions are prevalent and increasing nationwide as emergency departments experience growing congestion. Using negative binomial regressions, this paper links the number of acute myocardial infarction (AMI) deaths to the level and extent of diversion in the five boroughs of New York City. The results indicate that both high levels of ambulance diversion and simultaneous diversion across hospitals are associated with increasing numbers of deaths from AMI.

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Type
Journal Article
Date
2010
Journal
Review of Economic Studies,

The Long and Short (of) Quality Ladders

Author
Khandelwal, Amit

Prices are typically used as proxies for countries' export quality. I relax this strong assumption by exploiting both price and quantity information to estimate the quality of products exported to the U.S. Higher quality is assigned to products with higher market shares conditional on price. The estimated qualities reveal substantial heterogeneity in product markets' scope for quality differentiation, or their "quality ladders." I use this variation to explain the heterogeneous impact of low-wage competition on U.S. manufacturing employment and output.

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Type
Journal Article
Date
2010
Journal
Social and Personality Psychology Compass

The nonconscious nature of power: Cues and consequences

Author
Smith, P. and Adam Galinsky

Power — asymmetric control over valued resources — is a fundamental dimension of social relations. Classical conceptualizations of power emphasize its conscious nature. In this review, we reveal how power often operates nonconsciously and identify the different methods and paradigms used to activate or create a psychological sense of power outside of conscious awareness.

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Type
Journal Article
Date
2010
Journal
Oxford Review of Economic Policy

The Political Lessons of Depression-Era Banking Reform

Author
Calomiris, Charles

The banking legislation of the 1930s took very little time to pass, was unusually comprehensive, and unusually responsive to public opinion. Ironically, the primary motivations for the main bank regulatory reforms in the 1930s (Regulation Q, the separation of investment banking from commercial banking, and the creation of federal deposit insurance) were to preserve and enhance two of the most disastrous policies that contributed to the severity and depth of the Great Depression — unit banking and the real bills doctrine.

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Type
Journal Article
Date
2010
Journal
Journal of Personality and Social Psychology

The Psychology of Voice and Performance Capabilities in Masculine and Feminine Cultures and Contexts

Author
Van den Bos, Kees, Joel Brockner, Jordan Stein, Dirk Steiner, Nico Van Yperen, and Daphne Dekker
In this article, we examine the hypothesis that in masculine cultures or in other contexts that emphasize competitive achievement, those with higher performance capabilities will feel empowered to have input in decisions and, hence, will desire opportunities to voice their opinions about decisions to be made. In contrast, in more feminine cultures or in other contexts that value the importance of nurturing people with lower capability, those with lower capabilities will feel valued as important group members, will feel worthy of receiving voice and, hence, will appreciate voice opportunities.
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Type
Journal Article
Date
2010
Journal
Marketing Science

The Race for Sponsored Links: Bidding Patterns for Search Advertising

Author
Katona, Zsolt and Miklos Sarvary

Paid placements on search engines reached sales of nearly $11 billion in the United States last year and represent the most rapidly growing form of online advertising today. In its classic form, a search engine sets up an auction for each search word in which competing websites bid for their sponsored links to be displayed next to the search results.

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Type
Journal Article
Date
2010
Journal
Group Dynamics: Theory, Research, and Practice

The role of affect in knowledge transfer

Author
Levin, D.Z., T. Kurtzberg, and R. B. Lount, Jr.
In two experimental studies of two-party information sharing, we demonstrate that affective state plays a role in the knowledge-transfer process. Study 1 (N = 108 MBA students) found that affective state has a larger impact on those in need of knowledge ("receivers") than on those in possession of knowledge ("senders"), with elated/happy receivers more likely than angry/frustrated receivers to absorb and act on new information.
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Type
Journal Article
Date
2010
Journal
Journal of International Economics

The Role of Multinational Production in a Risky Environment

Author
Ramondo, Natalia

This paper explores the aggregate consequences of Foreign Direct Investment (FDI) on the opportunities for risk diversification available to consumers. The crucial difference between FDI and other international financial flows is that the former involves technology flows across countries. We present a model where firm-embedded productivity can be transferred costly across countries through the activity of multinational firms.

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Type
Journal Article
Date
2010
Journal
Psychological Science

The smell of virtue: Clean scents promote reciprocity and charity

Author
Liljenquist, K., C.B. Zhong, and Adam Galinsky

Based on the symbolic association between physical and moral purity, we introduce a provocative possibility: clean smells might not only regulate physical cleanliness, but may also motivate virtuous behavior. Indeed, moral transgressions can engender literal feelings of dirtiness (Zhong & Liljenquist, 2006). Just as many symbolic associations are reciprocally related (Lakoff, 1987), such as coldness and loneliness (Zhong & Leonardelli, 2008) or darkness and depravity (Frank & Gilovich, 1988), morality and cleanliness may also be reciprocally linked.

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Type
Journal Article
Date
2010
Journal
Journal of Finance

Time Variation in Liquidity: The Role of Market-Maker Inventories and Revenues

Author
Comerton-Forde, Carole, Terrence Hendershott, Charles Jones, Pamela Moulton, and Mark Seasholes
We show that market-maker balance sheet and income statement variables explain time variation in liquidity, suggesting liquidity-supplier financing constraints matter. Using 11 years of NYSE specialist inventory positions and trading revenues, we find that aggregate market-level and specialist firm-level spreads widen when specialists have large positions or lose money. The effects are nonlinear and most prominent when inventories are big or trading results have been particularly poor.
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Type
Journal Article
Date
2010
Journal
American Journal of Sociology

Trouble in Store: Probes, Protests and Store Openings by Wal-Mart: 1998-2007

Author
Ingram, Paul, Lori Qingyuan Yue, and Hayagreeva Rao

Wal-Mart has increasingly become the target of protests over its scale, manifested as contention over specific expansions. Often, the protests are local and led by local organizations, and as a result, chains face uncertainty whether local activists will organize a protest. We suggest that chain stores respond to this uncertainty through a "test for protest" approach. They use low-cost probes that take the form of proposals to open a store.

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Type
Journal Article
Date
2010
Journal
Journal of Brand Management

Using the brand experience scale to profile consumers and predict consumer behavior

Author
Zarantonello, Lia and Bernd Schmitt
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Type
Journal Article
Date
2010

What is the NPV of Expected Future Profits of Money Managers?

Author
Huberman, Gur

Although established money managers operate in an environment which seems com- petitive, they also seem to be very profitable. The present value of the expected future profits from managing a collection of funds is equal to the value of the assets under management times the profit margin, assuming that the managed funds will remain in business forever, zero asset flow into and out of the funds, zero excess returns net of trading costs, fixed management fee proportional to the assets under management and a fixed profit margin for the management company.

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Type
Journal Article
Date
2010
Journal
Climate Change

What shapes perceptions of climate change?

Author
Weber, Elke

Climate change, as a slow and gradual modification of average climate conditions, is a difficult phenomenon to detect and track accurately based on personal experience. Insufficient concern and trust also complicate the transfer of scientific descriptions of climate change and climate variability from scientists to the public, politicians, and policy makers, which is not a simple transmission of facts.

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Type
Journal Article
Date
2010
Journal
Experimental Psychology

When Arnold is "The Terminator," we no longer see him as a man: The temporal determinants of person perception

Author
Quinn, Kimberly, Malia Mason, and Neil Macrae

The current research examined the intersection of social categorization and identity recognition to investigate whether and when one form of construal would dominate people’s responses to social targets. Using an automatic priming paradigm and manipulating prime duration to examine how familiarity with social targets and the time course of processing moderate construal, we asked participants to judge the familiarity and sex of faces (Experiments 1 and 2, respectively).

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Type
Journal Article
Date
2010
Journal
Personality and Social Psychology Bulletin

When in Rome . . . Learn why the Romans do what they do: How multicultural learning experiences facilitate creativity

Author
Maddux, W., H. Adam, and Adam Galinsky

Research suggests that living in and adapting to foreign cultures facilitates creativity. The current research investigated whether one aspect of the adaptation process — multicultural learning — is a critical component of increased creativity. Experiments 1-3 found that recalling a multicultural learning experience: (a) facilitates idea flexibility (e.g., the ability to solve problems in multiple ways), (b) increases awareness of underlying connections and associations, and (c) helps overcome functional fixedness.

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Type
Journal Article
Date
2010
Journal
The Review of Financial Studies

When Shareholders Are Creditors: Effects of the Simultaneous Holding of Equity and Debt by Non-commercial Banking Institutions

Author
Jiang, Wei, Kai Li, and Pei Shao

This article provides a comprehensive analysis of a new and increasingly important phenomenon: the simultaneous holding of both equity and debt claims of the same company by non-commercial banking institutions ("dual holders"). The presence of dual holders offers a unique opportunity to assess the existence and magnitude of shareholder-creditor conflicts. We find that syndicated loans with dual holder participation have loan yield spreads that are 18–32 bps lower than those without. The difference remains economically significant after controlling for the selection effect.

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Type
Journal Article
Date
2010
Journal
The Accounting Review

Whistle-Blowing: Target Firm Characteristics and Economic Consequences

Author
Bowen, Robert, Andrew Call, and Shivaram Rajgopal

We document the first systematic evidence on the characteristics and economic consequences of firms subject to employee allegations of corporate financial misdeeds. First, compared to a control group that avoided public whistle-blowing allegations, firms subject to whistle-blowing allegations were characterized by unique firm-specific factors that led employees to expose alleged financial misdeeds.

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Type
Journal Article
Date
2010
Journal
Journal of Human Resources

Why Does Unemployment Hurt the Employed? Evidence from the Life Satisfaction Gap Between the Public and the Private Sector

Author
Luechinger, Simon, Stephan Meier, and Alois Stutzer
High unemployment rates entail substantial costs to the working population in terms of reduced subjective well-being. This paper studies the importance of individual economic security, in particular job security, by exploiting sector-specific institutional differences in the exposure to economic shocks. Public servants have stricter dismissal protection and face a lower risk of their organization becoming bankrupt than private sector employees.
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Type
Journal Article
Date
2010
Journal
Journal of Experimental Psychology: General

Why Don't We Learn to Accurately Forecast Our Feelings? How Misremembering Our Predictions Blinds Us to Our Past Forecasting Errors

Author
Meyvis, Tom and Rebecca Ratner

Why do affective forecasting errors persist in the face of repeated disconfirming evidence? Six studies indicate that people fail to perceive the extent of their forecasting error because they do not accurately remember their forecast. In the context of a Super Bowl loss (Study 1), a presidential election (Studies 2A, 2B, and 3), an important purchase (Study 4), and the consumption of a sequence of candies (Study 5), individuals mispredicted their affective reactions to these experiences, but subsequently misremembered their predictions as more accurate than they had actually been.

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Type
Journal Article
Date
2009
Journal
Journal of Marketing Research

A Conjoint Approach for Consumer- and Firm-Level Brand Valuation

Author
Ferjani, Madiha, Kamel Jedidi, and Sharan Jagpal

Previous research has identified four sources of brand equity: (1) biased perceptions; (2) image associations; (3) incremental value, a component that that is not related to product attributes or benefits; and (4) inertia value. This article develops a utility model that captures all these sources of brand equity; in particular, the model provides estimates of consumer-level brand equity at different levels of aggregation and also estimates firm-level brand equity.

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Type
Journal Article
Date
2009
Journal
Management Science

Competition under generalized attraction models: Applications to quality competition under yield uncertainty

Author
Federgruen, Awi and Nan Yang

We characterize the equilibrium behavior in a broad class of competition models in which the competing firms' market shares are given by an attraction model, and the aggregate sales in the industry depend on the aggregate attraction value according to a general function. Each firm's revenues and costs are proportional with its expected sales volume, with a cost rate that depends on the firm's chosen attraction value according to an arbitrary increasing function.

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Type
Journal Article
Date
2009
Journal
Quantitative Marketing and Economics

How Incumbent Firms Foster Consumer Expectations, Delay Launch but Still Win the Markets for Next Generation Products

Author
Banerjee, Sumitro and Miklos Sarvary

Consumers learn quality of many durable products through word-of-mouth information while firms launch new and improved products frequently in these markets. This paper examines firm incentives to invest in R&D to compete for patents in markets where consumers rely on word-of-mouth information and have expectations about the new products before launch. When its loss due to a possible entry is above a threshold, an incumbent has more incentives than a potential entrant to invest in R&D for patents.

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Type
Journal Article
Date
2009
Journal
Journal of Finance

International Stock Return Comovements

Author
Bekaert, Geert, Robert Hodrick, and Xiaoyan Zhang

We examine international stock return comovements using country-industry and country-style portfolios as the base portfolios. We first establish that parsimonious risk-based factor models capture the data covariance structure better than the popular Heston-Rouwenhorst (1994) model. We then establish the following stylized facts regarding stock return comovements. First, there is no evidence for an upward trend in return correlations, except for the European stock markets. Second, the increasing importance of industry factors relative to country factors was a short-lived phenomenon.

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Type
Journal Article
Date
2009
Journal
The Journal of Finance

Momentum, Reversal, and Uninformed Traders in Laboratory Markets

Author
Tayler, William and Flora (Hailan) Zhou
We report the results of three experiments based on the model of Hong and Stein (1999). Consistent with the model, the results show that when informed traders do not observe prices, uninformed traders generate long-term price reversals by engaging in momentum trade. However, when informed traders also observe prices, uninformed traders generate reversals by engaging in contrarian trading.
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Type
Journal Article
Date
2009
Journal
Review of Accounting Studies

The Pricing of Earnings and Cash Flows and an Affirmation of Accrual Accounting

Author
Penman, Stephen and Nir Yehuda

Under accrual accounting, earnings add to shareholders' equity. Cash flow generated by a business has no effect on the book value of shareholders' equity but reduces the book value of net assets employed in business operations. In short, accrual accounting rules prescribe that earnings add to shareholder value, but cash flow is irrelevant to the valuation of equity. This paper documents that the stock market prices equity shares according to this prescription.

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Type
Journal Article
Date
2009

Customers as Assets

Author
Gupta, Sunil and Donald Lehmann
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Type
Journal Article
Date
2009
Journal
Operations Research

Dynamic Pricing Without Knowing the Demand Function: Risk Bounds and Near-Optimal Algorithms

Author
Besbes, Omar and Assaf Zeevi

We consider a single product revenue management problem where, given an initial inventory, the objective is to dynamically adjust prices over a finite sales horizon to maximize expected revenues. Realized demand is observed over time, but the underlying functional relationship between price and mean demand rate that governs these observations (otherwise known as the demand function or demand curve), is not known.

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Type
Journal Article
Date
2009
Journal
Journal of Financial Markets

Gone Fishin': Seasonality in Trading Activity and Asset Prices

Author
Hong, Harrison
We use seasonality in stock trading activity associated with summer vacation as a source of exogenous variation to study the relationship between trading volume and expected return. Using data from 51 stock markets, we first confirm a widely held belief that stock turnover is significantly lower during the summer because market participants are on vacation. Interestingly, we find that mean stock return is also lower during the summer for countries with significant declines in trading activity. This relationship is not due to time-varying volatility.
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Type
Journal Article
Date
2009
Journal
Operations Research

Optimal supply diversification under general supply risks

Author
Federgruen, Awi and Nan Yang

We analyze a planning model for a firm or public organization that needs to cover uncertain demand for a given item by procuring supplies from multiple sources. The necessity to employ multiple suppliers arises from the fact that when an order is placed with any of the suppliers, only a random fraction of the order size is usable. The model considers a single demand season with a given demand distribution, where all supplies need to be ordered simultaneously before the start of the season.

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Type
Journal Article
Date
2009
Journal
Operations Research

Revenue Optimization for a Make-to-Order Queue in an Uncertain Market Environment

Author
Besbes, Omar and Costis Maglaras

We consider a revenue maximizing make-to-order manufacturer that serves a market of price and delay sensitive customers and operates in an environment in which the market size varies stochastically over time. A key feature of our analysis is that no model is assumed for the evolution of the market size. We analyze two main settings: i) the size of the market is observable at any point in time; and ii) the size of the market is not observable and hence cannot be used for decision-making.

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