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Leadership & Organizational Behavior

See the latest research, articles and faculty on the Leadership & Organizational Behavior Area of Expertise at Columbia Business School.

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Latest on Leadership & Organizational Behavior

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Leadership Faculty

CBS Faculty Research on Leadership & Organizational Behavior

Choosing a Digital Content Strategy: How Much Should be Free?

Authors
Daniel Halbheer, Florian Stahl, and Donald Lehmann
Date
June 1, 2014
Format
Journal Article
Journal
International Journal of Research in Marketing

Advertising supported content sampling is ubiquitous in online markets for digital information goods. Yet, little is known about the profit impact of sampling when it serves the dual purpose of disclosing content quality and generating advertising revenue. This paper proposes an analytical framework to study the optimal content strategy for online publishers and shows how it is determined by characteristics of both the content market and the advertising market.

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Corporate Finance, Incomplete Contracts, and Corporate Control

Authors
Patrick Bolton
Date
May 1, 2014
Format
Journal Article
Journal
Journal of Law, Economics, and Organization

This essay in celebration of Grossman and Hart (1986) (GH) discusses how the introduction of incomplete contracts has fundamentally changed economists' perspectives on corporate finance and control. Before GH, the dominant theory in corporate finance was the tradeoff theory pitting the tax advantages of debt (relative to equity) against bankruptcy costs. After GH, this theory has been enriched by the introduction of control considerations and investor protection issues.

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Stupid doctors and smart construction workers: Perspective-taking reduces stereotyping of both negative and positive targets

Authors
C.S. Wang, G. Ku, K. Tai, and Adam Galinsky
Date
May 1, 2014
Format
Journal Article
Journal
Social Psychological and Personality Science

Numerous studies have found that perspective-taking reduces stereotyping and prejudice, but they have only involved negative stereotypes. Because target negativity has been empirically confounded with reduced stereotyping, the general effects of perspective-taking on stereotyping and prejudice are unclear.

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Technological Change and the Make-or-Buy Decision

Authors
Ann Bartel, Saul Lach, and Nachum Sicherman
Date
May 1, 2014
Format
Journal Article
Journal
The Journal of Law, Economics and Organization

A central decision faced by firms is whether to make intermediate components internally or to buy them from specialized producers. We argue that firms producing products for which rapid technological change is characteristic will benefit from outsourcing to avoid the risk of not recouping their sunk cost investments when new production technologies appear. This risk is exacerbated when firms produce for low volume internal use, and is mitigated for those firms which sell to larger markets.

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Sequential learning, predictability, and optimal portfolio returns

Authors
Michael Johannes, Arthur Korteweg, and Nicholas Polson
Date
April 1, 2014
Format
Journal Article
Journal
Journal of Finance

This paper finds statistically and economically significant out-of-sample portfolio benefits for an investor who uses models of return predictability when forming optimal portfolios. The key is that investors must incorporate an ensemble of important features into their optimal portfolio problem, including time-varying volatility, and time-varying expected returns driven by improved predictors such as measures of yield that include share repurchase and issuance in addition to cash payouts. Moreover, investors need to account for estimation risk when forming optimal portfolios.

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Human Capital and Productivity in a Team Environment: Evidence from the Healthcare Sector

Authors
Ann Bartel, Nancy Beaulieu, Ciaran S. Phibbs, and Patricia W. Stone
Date
April 1, 2014
Format
Journal Article
Journal
American Economic Journal: Applied Economics

Using panel data from a large hospital system, this paper presents estimates of the productivity effects of human capital in a team production environment. Proxying nurses' general human capital by education and their unit-specific human capital by experience on the nursing unit, we find that greater amounts of both types of human capital significantly improve patient outcomes.

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Liar's Loan? Effects of Origination Channel and Information Falsification on Mortgage Delinquency

Authors
Wei Jiang, Ashlyn Aiko Nelson, and Edward Vytlacil
Date
March 1, 2014
Format
Journal Article
Journal
The Review of Economics and Statistics

This paper presents a comprehensive analysis of mortgage delinquency between 2004 and 2008 using a unique loan-level dataset from a major national mortgage bank. Our analysis highlights two major problems underlying the mortgage crisis: a heavy reliance on mortgage brokers who tend to originate lower quality loans, and a high prevalence of low-documentation loans—known in the industry as "liars' loans"—which results in information falsification by borrowers.

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Assessing Brand Equity Through Add-on Sales

Authors
Donald Lehmann and Shuba Srinivasan
Date
March 1, 2014
Format
Journal Article
Journal
Customer Needs and Solutions

This paper focuses on add-on sales to determine both their value per se and their value as a reflexive measure of brand equity. Specifically, this paper examines the "accessory premium" for automobiles, i.e., accessories installed by dealers at the time of sale. Using J.D. Power Data, the authors find that higher add-on accessory sales accrue to higher equity brands which make accessory sales a potentially useful measure of brand equity (J. Marketing 67: 1?17, 2003). In addition, the authors examine how the revenue premium metric varies by age cohort.

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Barriers to Transforming Hostile Relations: Why Friendly Gestures Can Backfire

Authors
Adam Galinsky, Tanya Menon, and Oliver Sheldon
Date
February 1, 2014
Format
Journal Article
Journal
Negotiation and Conflict Management Research

Friendly gestures (e.g., smiles, flattery, favors) typically build trust and earn good will. However, we propose that people feel unsettled when enemies initiate friendly gestures. To resolve these sensemaking difficulties, people find order through superstitious reasoning about friendly enemies. Supporting this theorizing, friendly enemies created sensemaking difficulty, which in turn mediated people's tendencies to blame them for coincidental negative outcomes (Experiment 1).

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