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Columbia Business School Research

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At the Forefront of Their Fields
The Columbia Advantage

At Columbia Business School, our faculty members are at the forefront of research in their respective fields, offering innovative ideas that directly impact business practice today. A glance at our publication on faculty research, CBS Insights, will give you a sense of the breadth and immediacy of the insight our professors provide.

Columbia Business School in conjunction with the Office of the Dean provides its faculty, PhD students, and other research staff with resources and cutting edge tools and technology to help push the boundaries of business research.

Specifically, our goal is to seamlessly help faculty set up and execute their research programs. This includes, but is not limited to:

  • Highly skilled staff of full-time predoctoral fellows, summer research interns, and part-time research assistants
  • Access to centralized funding from the Dean's office and external grants to support research activities
  • Providing a state-of-the-art high-performance grid computing environment
  • Acquisition of proprietary data sets and access to various databases
  • Leading library which provides faculty with latest tools and techniques to enable digital scholarship

All these activities help to facilitate and streamline faculty research, and that of the doctoral students working with them.

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Type
Journal Article
Date
2001

Mediators and Moderators

Author
Lehmann, Donald
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Type
Journal Article
Date
2001
Journal
Journal of Consumer Psychology

Mediators and Moderators

Author
Lehmann, Donald

Tests for mediation and moderation are widely employed, usually in a formulaic manner. However, these tests are only a means to the goal of developing a causal understanding of a phenomenon.

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Type
Journal Article
Date
2001
Journal
Harvard International Review

National Sovereignty in the World Trading System: Labor, Environment, and the WTO

Author
Staiger, Robert
The "Battle in Seattle" is now behind us. But the war against globalization and the World Trade organization (WTO) continues. This war pits supporters of national sovereignty against forces of globalization, on whose side the WTO is said to be firmly aligned. Indeed, the December 1999 WTO ministerial meeting in Seattle collapsed largely over disagreements relating to issues of national sovereignty, and in particular over the concern voiced by labor and environnmental groups that the WTO has become so powerful that it now overrides the will of its member nations.
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Type
Journal Article
Date
2001
Journal
Operations Research

Near-optimal pricing and replenishment strategies for a retail/distribution system

Author
Chen, Fangruo, Awi Federgruen, and Yu-Sheng Zheng

This paper integrates pricing and replenishment decisions for the following prototypical two-echelon distribution system with deterministic demands. A supplier distributes a single product to multiple retailers, who in turn sell it to consumers. The retailers serve geographically dispersed, heterogeneous markets. The demand in each retail market arrives continuously at a constant rate, which is a general decreasing function of the retail price in the market. The supplier replenishes its inventory through orders (purchases, production runs) from a source with ample capacity.

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Type
Journal Article
Date
2001
Journal
Journal of Policy Reform

Not Poles Apart: 'Whither Reform?' and 'Whence Reform?'

Author
Stiglitz, Joseph and David Ellerman

The paper "Whence Reform?" by the Polish economists Marek Dabrowski, Stanislaw Gomulka, and Jacek Rostowski (DGR) is a welcome and revealing commentary on what is called the "Stiglitz Perspective." Our main response is gratitude at DGR's agreement with the main theses of "Whither Reform?" such as the critiques of voucher privatization and of the attempts to quickly install institutional reforms involving long agency chains. Our positions are not poles apart.

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Type
Journal Article
Date
2001
Journal
Contemporary Accounting Research

On Comparing Cash Flow and Accrual Accounting Models for Use in Equity Valuation

Author
Penman, Stephen
A claim is commonly made that cash flow and accrual accounting methods for valuing equities must always yield equivalent valuations. A recent paper by Lundholm and O'Keefe 2001, for example, claims that, because of this equivalence, there is nothing to be learned from empirical comparison of valuation models. So they dismiss recent research that has shown that accrual accounting residual income models and earnings capitalization models perform, over a range of conditions, better than cash flow or dividend discount models. This paper demonstrates, with examples, that the claim is misguided.
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Type
Journal Article
Date
2001
Journal
RAND Journal of Economics

Optimal Collusion with Private Information

Author
Athey, Susan
We analyze collusion in an infinitely repeated Bertrand game, where prices are publicly observed and each firm receives a privately observed, i. i.d. cost shock in each period. Productive efficiency is possible only if high-cost firms relinquish market share. In the most profitable collusive schemes, firms implement productive efficiency, and high-cost firms are favored with higher expected market share in future periods.
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Type
Journal Article
Date
2001
Journal
Operations Research

Optimal policies for multiechelon inventory problems with Markov-modulated demand

Author
Chen, Fangruo and Jing-Sheng Song
This paper considers a multistage serial inventory system with Markov-modulated demand. Random demand arises at Stage 1, Stage 1 orders from Stage 2, etc., and Stage N orders from an outside supplier with unlimited stock. The demand distribution in each period is determiend by the current state of an exogenous Markov chain. Excess demand is backlogged. Lienar holding costs are incurred at every stage, and linear backorder costs are incurred at Stage 1. The ordering costs are also linear. The objective is to minimze the long-run average costs in the system.
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Type
Journal Article
Date
2001
Journal
Journal of Accounting Research

Option Value to Waiting Created by a Control Problem

Author
Arya, A. and Jonathan Glover
We study a principal-agent model in which there is an option to defer a capital project approval decision. A control (incentive) problem makes the option to wait valuable when it would not have been valuable otherwise. Deferring the project approval decision has both a cost and a benefit. The cost of waiting is that the agent’s uncertainty regarding future project cost realizations cannot be exploited. However, by delaying the first project’s approval decision, the principal can condition its approval on the agent's cost report of the second project.
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Type
Journal Article
Date
2001
Journal
Journal of Consumer Psychology

Other Multivariate Techniques: Meta-Analysis

Author
Lehmann, Donald

The author is asked to consider the following: For a meta-analysis, how should one decide if the same independent variable was used in all studies? When one is studying the effect of a drug, it is relatively easy. However, in consumer experiments, all the experimenters may state that they manipulated the same construct, but they actually manipulated the construct in two different ways, and the type of manipulation produces differences in the results.

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Type
Journal Article
Date
2001
Journal
World Bank Research Observer

Principles of Financial Regulation: A Dynamic Approach

Author
Stiglitz, Joseph

Economists seeking explanations for the global financial crisis of 1997-99 are reaching consensus that a major factor was weak financial institutions, which resulted in part from inadequate government regulations. At the same time many developing countries are struggling with an overregulated financial system - one that stifles innovation and the flow of credit to new entrepreneurs and that can stunt the growth of well-established firms. In particular, too many countries are relying excessively on capital adequacy standards, which are inefficient and sometimes counterproductive.

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Type
Journal Article
Date
2001
Journal
Psychological Bulletin

Risk as feelings

Author
Loewenstein, George, Elke Weber, Christopher Hsee, and E. Welch
Virtually all current theories of choice under risk or uncertainty are cognitive and consequentialist. They assume that people assess the desirability and likelihood of possible outcomes of choice alternatives and integrate this information through some type of expectation-based calculus to arrive at a decision. The authors propose an alternative theoretical perspective, the risk-as-feelings hypothesis, that highlights the role of affect experienced at the moment of decision making.
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Type
Journal Article
Date
2001
Journal
Operations Research

Stocking retail assortments under dynamic consumer substitution

Author
Mahajan, Siddharth and Garrett van Ryzin

We analyze a single-period, stochastic inventory model (newsboy-like model) in which a sequence of heterogeneous customers dynamically substitute among product variants within a retail assortment when inventory is depleted. The customer choice decisions are based on a natural and classical utility maximization criterion. Faced with such substitution behavior, the retailer must choose initial inventory levels for the assortment to maximize expected profits.

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Type
Journal Article
Date
2001
Journal
Journal of Financial Research

Systematic Liquidity

Author
Huberman, Gur and Dominika Halka

Most of the market microstructure literature focuses on the liquidity of individual securities, whereas much of the asset pricing literature examines the association between systematic risk and return. We document the presence of a systematic, time-varying component of liquidity. At the moment, neither the inventory nor the asymmetric information-based approach to liquidity explains the systematic, time-varying component of liquidity.

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Type
Journal Article
Date
2001
Journal
Quarterly Journal of Economics

The Contributions of the Economics of Information to Twentieth Century Economics

Author
Stiglitz, Joseph

In the field of economics, perhaps the most important break with the past - one that leaves open huge areas for future work - lies in the economics of information. It is now recognized that information is imperfect, obtaining information can be costly, there are important asymmetries of information, and the extent of information asymmetries is affected by actions of firms and individuals.

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Type
Journal Article
Date
2001
Journal
Management Science

The Idea Itself and the Circumstances of Its Emergence as Predictors of New Product Success

Author
Goldenberg, Jacob, Donald Lehmann, and David Mazursky

In view of the distressingly low rate of success in new product introduction, it is important to identify predictive guidelines early in the new product development process so that better choices can be made and unnecessary costs avoided. In this paper, a framework for early analysis based on the success potential embodied in the product-idea itself and the circumstances of its emergence. Based on two studies reporting actual introductions, several determinants are identified that significantly distinguish successful from unsuccessful new products in the marketplace.

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Type
Journal Article
Date
2001
Journal
Journal of Accounting, Auditing and Finance

The Impact of Forecast Disclosure and Its Accuracy on Equity Pricing: The IPO Perspective

Author
How, Janice C. Y.
In a relatively less litigious environment like Australia, it is common to find IPO firms that voluntarily provide forecasts in their prospectus. Using 158 Australian industrial IPOs listed from 1991 to 1997, we examine the impact of the disclosure and accuracy of earnings and dividend forecasts on equity pricing. Our results show that IPO firms' disclosure policy is not related to their initial and long-run valuation.
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Type
Journal Article
Date
2001
Journal
Journal of the Academy of Marketing Science

The Impact of Research Design on Consumer Price-Recall Accuracy: An Integrative Review

Author
Lehmann, Donald

For almost half a century, researchers have examined consumer knowledge of prices, often with disturbing and conflicting results. Although the general findings suggest that consumer knowledge of prices is poorer than assumed in neoclassical economic theory, significant variations among results exist. The authors synthesize findings from prior studies to determine the impact of research design choices on price recall accuracy measures.

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Type
Journal Article
Date
2001
Journal
International Marketing Review

The Important Role of Meta-analysis in International Research in Marketing

Author
Farley, John and Donald Lehmann

This paper considers the current thrust in marketing to create global products, brands and strategies but also to "act local" when appropriate. Deciding which elements have similar effects and which are significantly different conceptually requires meta-analysis of each of the elements. Reviews some applications of marketing meta-analysis with a focus on international research.

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Type
Journal Article
Date
2001
Journal
Academy of Management Journal

The Influence of Demographic Heterogeneity on the Emergence and Consequences of Cooperative Norms in Work Teams

Author
Flynn, Francis
Drawing from social categorization theory, the authors found that greater demographic heterogeneity led to group norms emphasizing lower cooperation among student teams and officers from ten business units of a financial services firm. This effect faded over time. Perceptions of team norms among those more demographically different from their work group changed more, becoming more cooperative, as a function of contact with other members. Finally, cooperative norms mediated the relationship between group composition and work outcomes.
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Type
Journal Article
Date
2001
Journal
Marketing Letters

The Informational Role of Manufacturer Returns Policies: How They Can Help in Learning the Demand

Author
Sarvary, Miklos and V. Padmanabhan

Returns policies are usually thought of as being a way to insure retailers against excess inventory. The work of Pellegrini (1986), Chu (1993), Lin (1993) and Padmanabhan and Png (1997) highlights the fact that there is considerably more to returns policies than just a mechanism for insurance. Our work identifies a heretofore undocumented rationale for returns policy: its role in learning the demand for a new product. The model of manufacturer?retailer interaction assumes that the demand is uncertain but correlated across time periods.

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Type
Journal Article
Date
2001
Journal
Journal of Advertising

The Myth of Creative Advertising Design: Theory, Process, and Outcome

Author
Johar, Gita, Morris Holbrook, and Barbara Stern

In an empirical study using five real-world creative teams from an advertising agency, participants were given a strategic brief for a new beverage product and asked to design the layout for a print ad. Think-aloud concurrent protocols obtained from each teams copywriter, art director, and the two working together were analyzed to examine the creative process and its relationship to the created advertisement. Interpretive analyses of the protocols reveal that the teams access culturally available plot patterns but in different ways.

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Type
Journal Article
Date
2001
Journal
<a href="http://www.jstor.org/page/journal/amerjsoci/about.html">American Journal of Sociology</a>

The Promotion Paradox: Organizational Mortality and Employee Promotion Chances in Silicon Valley Law Firms, 1946&ndash;1996

Author
Phillips, Damon
This article argues that there is a "promotion paradox" — a negative relation between firm life chances and employee promotion chances. I argue that this is due to a firm's bargaining power, which increases with the firm's competitive strength. I find strong support using data on 50 years of Silicon Valley law firms and attorneys. Young, small, specialist, and low-status firms are more likely to fail but are also contexts with the highest promotion likelihood.
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Type
Journal Article
Date
2001
Journal
Journal of Economic Perspectives

The WTO as a Mechanism for Securing Market Access Property Rights: Implications for Global Labor and Environmental Issues

Author
Staiger, Robert
In this article, we describe a perspective according to which the central purpose of WTO rules is to create a negotiating forum where member governments can volunatarily exchange market access committments, with the assurance that the property rights over negotiated market access committments are secure against unilateral government infrignement. As we describe below, this perspective identifies how supporters of sound trade policies and supporters of sound labor and environmental standards can in a broad range of cirucmstances both benefit from a well-functioning WTO.
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Type
Journal Article
Date
2001
Journal
Communications of the ACM

To Opt-In or Opt-Out: That Depends on the Question

Author
Bellman, Steve, Eric Johnson, and Gerald Lohse

Permission marketing requires consumers' consent before a Web site can track them with cookies, or send them marketing email, or sell their data to another company. Yet a study by Cyber Dialogue found that 69% of U.S. Internet users did not know they had given their consent to be included on email distribution lists. Here's how it's done: Using the right combination of question framing and default answer, an online organization can almost guarantee it will get the consent of nearly every visitor to its site.

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Type
Journal Article
Date
2001
Journal
Journal of Psychology and Financial Markets

Training Novice Investors to Become More Expert: The Role of Information Accessing Strategy

Author
Johar, Gita

Considerable research has examined how securities information, once accessed, is cognitively processed to arrive at buy, sell or hold decisions. In contrast, this paper examines whether training novice investors to simply apply the information accessing strategies used by better-performing security analysts, prior to actual cognitive processing of the information, would improve their performance. We obtain performance differences by comparing trained subjects who used the recommended strategies with untrained subjects.

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Type
Journal Article
Date
2001
Journal
Academy of Marketing Science Review

Using Complex Systems Analysis to Advance Marketing Theory Development: Modeling Heterogeneity Effects on New Product Growth through Stochastic Cellular Automata

Author
Goldenberg, Jacob, Barak Libai, and Eitan Muller

Aggregate level simulation procedures have been used in many areas of marketing. In this paper we show how individual level simulations may be used support marketing theory development. More specifically, we show how a certain type of simulations that is based on complex systems studies (in this case Stochastic Cellular Automata) may be used to generalize diffusion theory one of the fundamental theories of new product marketing.

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Type
Journal Article
Date
2001
Journal
Journal of Consumer Psychology

When Arousal Influences Ad Evaluation and Valence Does Not (and Vice Versa)

Author
Gorn, Gerald, Michel Tuan Pham, and Leo Sin

This research examines, across 2 studies, the interplay between the valence and arousal components of affective states and the affective tone of a target ad. In the first study, music was used to induce a pleasant or unpleasant mood, while controlling for arousal. Participants were subsequently exposed to an ad that either had a positive-affective tone or was ambiguous in its affective tone. As predicted, the valence of the affective state colored the evaluation of the ad in a mood-congruent direction, but this coloring effect occurred only when the ad had an ambiguous-affective tone.

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Type
Journal Article
Date
2001
Journal
Human Relations

When is criticism not constructive? The roles of fairness perceptions and dispositional attributions in employee acceptance of critical supervisory feedback

Author
Leung, K., S. Su, and Michael Morris

The effects of justice and dispositional attribution on reactions to negative supervisory feedback were examined in two studies. Study 1 showed that criticism delivered with greater interpersonal fairness resulted in more favourable dispositional attributions about the supervisor, more acceptance of the feedback, and more favourable reactions towards the superior and the organization. The beneficial influence of just interpersonal treatment was general across various feedback contexts, although the magnitude varied.

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Type
Journal Article
Date
2001

Why Do We Not Use More Nonparametric Methods?

Author
Lehmann, Donald
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Type
Journal Article
Date
2001
Journal
Human Relations

Why management scholars must intervene strategically in the management knowledge market

Author
Abrahamson, Eric and Micki Eisenman
As the transition into the new millennium is made, the management knowledge industry is evolving in a way that will make it increasingly difficult for management scholars to have an impact outside academia. However, this tendency is not inevitable. Management scholars can turn their analytical techniques onto the management knowledge industry itself. They can clarify the position of management scholars in this industry. They can make strides to understand their competitors on the supply side of this industry. They can also make strides to better understand consumers of management knowledge.
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Type
Journal Article
Date
2001

Withholding Consumption: A Social Dilemma Perspective on Consumer Boycotts

Author
Sen, Sankar, Zeynep Gurhan-Canli, and Vicki Morwitz
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Type
Journal Article
Date
2000
Journal
Regional Science and Urban Economics

Land Use Regulation and New Construction

Author
Mayer, Christopher and C. Somerville

This paper describes the relationship between land use regulation and residential construction. We characterize regulations as either adding explicit costs, uncertainty, or delays to the development process. The theoretical framework suggests that the effects on new construction vary by the type of regulation. Using quarterly data from a panel of 44 U.S. metropolitan areas between 1985 and 1996, we find that land use regulation lowers the level of the steady-state of new construction.

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Type
Journal Article
Date
2000
Journal
Journal of Consumer Research

Sequential Variety-Seeking in Group Settings: Taking the Road Less Traveled and Less Enjoyed

Author
Ariely, Dan
Many individual decisions take place in a group context wherein group members voice their choices sequentially. In this article we examine the impact of this dynamic decision process on individuals' choices and satisfaction with their outcomes. We propose that choices re?ect a balancing of two classes of goals: goals that are strictly individual and goals that are triggered by the existence of the group. The latter sometimes results in choices that undermine personal satisfaction and increase regret.
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Type
Journal Article
Date
2000
Journal
Journal of Personality and Social Psychology

When Choice Is Demotivating: Can One Desire Too Much of a Good Thing?

Author
Iyengar, Sheena and Mark R. Lepper

Current psychological theory and research affirm the positive affective and motivational consequences of having personal choice. These findings have led to the popular notion that more choice is better, that the human ability to desire and manage choice is unlimited. Findings from three studies starkly challenge the implicit assumption that having more choice is necessarily more intrinsically motivating than having fewer options.

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Type
Journal Article
Date
2000

Untangling the Values of Web Companies

Author
Gupta, Sunil and Donald Lehmann
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Type
Journal Article
Date
2000
Journal
American Psychologist

Making a Good Decision: Value from Fit

Author
Higgins, E. Tory
The classic answer to what makes a decision good concerns outcomes. A good decision has high outcome benefits (it is worthwhile) and low outcome costs (it is worth it). I propose that, independent of outcomes or value from worth, people experience a regulatory fit when they use goal pursuit means that fit their regulatory orientation, and this regulatory fit increases the value of what they are doing.
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Type
Journal Article
Date
2000
Journal
Journal of Marketing Research

The Effects of Incomplete Information on Consumer Choice

Author
Kivetz, Ran and Itamar Simonson
Two current trends, information overload and marketers' increased control over the manner in which their products are sold and presented to buyers (e.g., on the Internet), suggest that deciding what information to provide or not to provide can determine a product's success in the marketplace. Although it has long been recognized that most purchase decisions are made with incomplete information, researchers still know little about the effect of missing information on consumer choice.
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Type
Journal Article
Date
2000
Journal
Strategic Management Journal

Interorganizational Alliances and the Performance of Firms: A Study of Growth and Innovation Rates in a High-Technology Industry

This paper investigates the relationship between intercorporate technology alliances and firm performance. It argues that alliances are access relationships, and therefore that the advantages which a focal firm derives from a portfolio of strategic coalitions depend upon the resource profiles of its alliance partners. In particular, large firms and those that possess leading-edge technological resources are posited to be the most valuable associates. The paper also argues that alliances are both pathways for the exchange of resources and signals that convey social status and recognition.
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Type
Journal Article
Date
2000
Journal
Management Science

Variance Reduction Techniques for Estimating Value-at-Risk

Author
Glasserman, Paul, Peter Heidelberger, and Perwez Shahabuddin

This paper describes,analyzes and evaluates an algorithm for estimating portfolio loss probabilities using Monte Carlo simulation. Obtaining accurate estimates of such loss probabilities is essential to calculating value-at-risk,which is a quantile of the loss distribution. The method employs a quadratic ("delta-gamma") approximation to the change in portfolio value to guide the selection of effective variance reduction techniques; specifically importance sampling and stratified sampling. If the approximation is exact,then the importance sampling is shown to be asymptotically optimal.

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Type
Journal Article
Date
2000
Journal
Journal of Accounting Research

Information Technology and Optimal Firm Structure

Author
Ziv, Amir

In this paper I use a principal-agnet framework to explore the relation between the hierarchical structure of firms and the accounting information technologies available to them. My analysis is related to that in Melumad, Mookherjee, and Reichelstein [1992] and Ziv [1993]. In this paper, I take an approach that allows the principal to choose the number of layers in the firm, the number of agents in each layer, and the quantity and quality of information in the firm (subject to the available information technology).

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Type
Journal Article
Date
2000
Journal
Management Science

Risk-Constrained Dynamic Active Portfolio Management

Author
Browne, Sid
Active portfolio management is concerned with objectives related to the outperformance of the return of a target benchmark portfolio. In this paper, we consider a dynamic active portfolio management problem where the objective is related to the tradeoff between the achievement of performance goals and the risk of a shortfall. Specifically, we consider an objective that relates the probability of achieving a given performance objective to the time it takes to achieve the objective.
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Type
Journal Article
Date
2000
Journal
Journal of Finance

Continuous-Time Methods in Finance: A Review and an Assessment

Author
Sundaresan, M. Suresh

I survey and assess the development of continuous-time methods in finance during the last 30 years. The subperiod 1969 to 1980 saw a dizzying pace of development with seminal ideas in derivatives securities pricing, term structure theory, asset pricing, and optimal consumption and portfolio choices. During the period 1981 to 1999 the theory has been extended and modified to better explain empirical regularities in various subfields of finance.

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Type
Journal Article
Date
2000
Journal
Journal of Finance

Corporate Reorganizations and Non-Cash Auctions

Author
Viswanathan, S.
This paper extends the theory of non-cash auctions by considering the revenue and efficiency of using different securities. Research on bankruptcy and privatization suggests using non-cash auctions to increase cash-constrained bidder participation. We examine this proposal and demonstrate that securities may lead to higher revenue. However, bidders pool unless bids include debt, which results in possible repossession by the seller. This suggests all-equity outcomes are unlikely and explains the high debt of reorganized firms.
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Type
Journal Article
Date
2000
Journal
Journal of Finance

Corporate Reorganizations and Non-Cash Auctions

Author
Viswanathan, S.
This paper extends the theory of non-cash auctions by considering the revenue and efficiency of using different securities. Research on bankruptcy and privatization suggests using non-cash auctions to increase cash-constrained bidder participation. We examine this proposal and demonstrate that securities may lead to higher revenue. However, bidders pool unless bids include debt, which results in possible repossession by the seller. This suggests all-equity outcomes are unlikely and explains the high debt of reorganized firms.
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Type
Journal Article
Date
2000
Journal
The Annals of Applied Probability

Discrete-review policies for scheduling stochastic networks: Trajectory tracking and fluid-scale asymptotic optimality

Author
Maglaras, Costis

This paper describes a general approach for dynamic control of stochastic networks based on fluid model analysis, where in broad terms, the stochastic network is approximated by its fluid analog, an associated fluid control problem is solved and, finally, a scheduling rule for the original system is defined by itnerpreting the fluid control policy.

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Type
Journal Article
Date
2000
Journal
Naval Research Logistics

Effectiveness of (<em>R,Q</em>) policies in one-warehouse multiretailer systems with deterministic demand and backlogging

Author
Chen, Fangruo
Consider a distribution system with a central warehouse and multiple retailers. Customer demand arrives at each of the retailers continuously at a constant rate. The retailers replenish their inventories from the warehouse which in turn orders from an outside supplier with unlimited stock. There are economies of scale in replenishing the inventories at both the warehouse and the retail level. Stockouts at the retailers are backlogged. The system incurs holding and backorder costs. The objective is to minimize the long-run average total cost in the system.
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Type
Journal Article
Date
2000
Journal
Journal of Marketing Research

Internet Recommendation Systems

Author
Ansari, Asim, Skander Essegaier, and Rajeev Kohli

Several online firms, including Yahoo!, Amazon.com, and Movie Critic, recommend documents and products to consumers. Typically, the recommendations are based on content and/or collaborative filtering methods.

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Type
Journal Article
Date
2000
Journal
American Journal of Sociology

Avenues of Attainment: Occupational Demography and Organizational Careers in the California Civil Service

Author
Barnett, William and James Baron
This article outlines a comprehensive approach to analyzing organizational career inequality, emphasizing interdependencies among multiple "avenues of attainment": job shifts and lateral moves, within and between organizations; changes in salary and salary ceilings associated with job shifts; and within-job salary advancement. Hypotheses regarding how occupational sex and race composition affect these career outcomes are tested with data describing work histories of California state government employees.
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Type
Journal Article
Date
2000
Journal
Harvard Business Review

Change Without Pain

Author
Abrahamson, Eric
Change or perish is a corporate truism, but so is its unhappy corollary: many companies change and perish. The process of change can tear an organization apart. Drawing on his research over ten years, the author suggests that companies alternate major change initiatives with carefully paced periods of smaller, organic change, using processes he calls tinkering and kludging (kludging is tinkering on a large scale). The result is dynamic stability, which allows change without fatal pain.
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