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Media

See the latest research, articles and faculty on the Media Area of Expertise at Columbia Business School.

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Latest on Media

Data and Business Analytics, Data/Big Data, AI and Transformative Tech, Digital IQ, Marketing, Media and Technology
Date
April 04, 2025
Shopping for travel online
Data and Business Analytics, Data/Big Data, AI and Transformative Tech, Digital IQ, Marketing, Media and Technology

How Real-Time Click Data Drives Smarter Personalization

New Columbia Business School research reveals how analyzing real-time customer journey data — from search queries to filtering behavior — can predict preferences with remarkable accuracy, even without historical data.
  • Read more about How Real-Time Click Data Drives Smarter Personalization about How Real-Time Click Data Drives Smarter Personalization
Algorithms, Data and Business Analytics, AI and Transformative Tech, Marketing, Marketplace, Media and Technology
Date
April 02, 2025
TikTok logo on a smartphone
Algorithms, Data and Business Analytics, AI and Transformative Tech, Marketing, Marketplace, Media and Technology

Why a TikTok Ban Would Boost Meta’s Ad Prices—and Hurt Small Businesses

In new research, Professors Dante Donati and Hortense Fong find that the brief TikTok outage in January benefited Meta as advertisers turned to its platforms to reach users. Small businesses, less able to switch, lost out.
  • Read more about Why a TikTok Ban Would Boost Meta’s Ad Prices—and Hurt Small Businesses about Why a TikTok Ban Would Boost Meta’s Ad Prices—and Hurt Small Businesses
Artificial Intelligence, Business and Society, Data and Business Analytics, AI and Transformative Tech, Entrepreneurship and Innovation, Media and Technology
Date
March 13, 2025
ChatCEO event
Artificial Intelligence, Business and Society, Data and Business Analytics, AI and Transformative Tech, Entrepreneurship and Innovation, Media and Technology

Tracking AI’s Impact on Creativity, Leadership, and Innovation

Insights shared at Columbia University’s AI Summit show how the technology is redefining the creative process and influencing executive decision making.
  • Read more about Tracking AI’s Impact on Creativity, Leadership, and Innovation about Tracking AI’s Impact on Creativity, Leadership, and Innovation
AI and Transformative Tech, Technology
Date
March 04, 2025
Apple iPhone and App Store logo
AI and Transformative Tech, Technology

Big App Acquisitions in Apple’s iOS Ecosystem Stifle Competition and Innovation

A new study by Professor Lori Yue and her co-authors reveals how app developers acquiring smaller third-party apps in the iOS App Store create powerful synergies that discourage new competitors from entering the market.
  • Read more about Big App Acquisitions in Apple’s iOS Ecosystem Stifle Competition and Innovation about Big App Acquisitions in Apple’s iOS Ecosystem Stifle Competition and Innovation
Algorithms, Artificial Intelligence, Business and Society, AI and Transformative Tech, Media and Technology, Social Impact
Date
January 28, 2025
People reading news online
Algorithms, Artificial Intelligence, Business and Society, AI and Transformative Tech, Media and Technology, Social Impact

The Psychology Behind Fake News: Why Some People Are More Likely to Share It

Analyzing the language of social media users reveals surprising predictors of fake news sharing, offering new strategies to curb misinformation and foster healthier online communities.
  • Read more about The Psychology Behind Fake News: Why Some People Are More Likely to Share It about The Psychology Behind Fake News: Why Some People Are More Likely to Share It
Climate and Policy, Data and Business Analytics, Economics and Policy, Media and Technology, Politics, Research Findings, Social Impact, The Workplace
Date
December 31, 2024
End of year 2024 to 2025
Climate and Policy, Data and Business Analytics, Economics and Policy, Media and Technology, Politics, Research Findings, Social Impact, The Workplace

See Our Top 5 Stories of 2024

Discover the articles that captivated readers and highlighted Columbia Business School's impactful thought leadership and groundbreaking insights.
  • Read more about See Our Top 5 Stories of 2024 about See Our Top 5 Stories of 2024
Data and Business Analytics, Marketing, Media and Technology
Date
December 17, 2024
Writing a negative online review
Data and Business Analytics, Marketing, Media and Technology

Why Writing a Negative Review Can Help Consumers Feel Better — and Businesses Recover

New CBS research shows that writing an online review covering both the emotional and rational aspects of a bad experience can help consumers feel better — and make them more likely to give the business another try.
  • Read more about Why Writing a Negative Review Can Help Consumers Feel Better — and Businesses Recover about Why Writing a Negative Review Can Help Consumers Feel Better — and Businesses Recover
Business and Society, Data/Big Data, AI and Transformative Tech, Media and Technology
Date
December 10, 2024
A person writing
Business and Society, Data/Big Data, AI and Transformative Tech, Media and Technology

Can Your Writing Style Predict Your Future Success?

Using natural language processing, Professor Olivier Toubia and his co-researchers have found that the way people write, no matter the topic, can reveal clues about how well they might do in the future—whether in school, work, or other areas.
  • Read more about Can Your Writing Style Predict Your Future Success? about Can Your Writing Style Predict Your Future Success?

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Media Faculty

Andrey Simonov

Andrey Simonov

Gary Winnick and Martin Granoff Associate Professor of Business
Marketing Division
Photo of Prof. Olivier Toubia

Olivier Toubia

Glaubinger Professor of Business
Marketing Division
Photo of Prof. Kristen Lane

Kristen Lane

Senior Lecturer in Discipline in the Marketing Division
Marketing Division
Miklos Sarvary

Miklos Sarvary

Carson Family Professor of Business
Marketing Division
Co-Faculty Director
Media and Technology Program
Vice Dean, Executive Education
Executive Education
Michael Mauskapf

Michael Mauskapf

Assistant Professor of Business
Management Division
Jacopo Perego

Jacopo Perego

Class of 1967 Associate Professor of Business
Economics Division
Photo of Prof. Sandra Matz

Sandra Matz

David W. Zalaznick Associate Professor of Business
Management Division
Moran Cerf

Moran Cerf

Academic Director in Executive Education
Executive Education
Adjunct Professor of Business
Marketing Division
Kinshuk Jerath

Kinshuk Jerath

Arthur F. Burns Professor of Free and Competitive Enterprise; Chair of the Marketing Division
Marketing Division
Harry Mamaysky

Harry Mamaysky

Professor of Professional Practice in the Faculty of Business
Finance Division
Faculty Director
Program for Financial Studies
Mohamed Hussein

Mohamed Hussein

Assistant Professor of Business
Marketing Division
Asim Ansari

Asim Ansari

William T. Dillard Professor of Marketing
Marketing Division

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CBS Faculty Research on Media

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

Authors
Eva Ascarza, Oded Netzer, and Julian Runge
Date
Forthcoming
Format
Journal Article
Journal
International Journal of Research in Marketing

One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in free-to-play (F2P) games, where the paid version often aims to enhance the player’s experience and to facilitate faster progression.

Read More about Personalized Game Design for Improved User Retention and Monetization in Freemium Games

Policy-Aware Experimentation: Strategic Sampling for Optimized Targeting Policies

Authors
Yi-Wen Chen, Eva Ascarza, and Oded Netzer
Date
December 4, 2024
Format
Working Paper

With unprecedented access to consumer information, firms are increasingly interested in designing highly effective data-driven targeting policies based on detailed consumer data. The current standard for implementing such policies involves the “test-then-learn” approach, where randomized experiments are used to estimate the differential impact of marketing interventions on various customers. However, this method fails to incorporate the firm’s ultimate business objectives, leading to inefficient experimentation and suboptimal targeting strategies.

Read More about Policy-Aware Experimentation: Strategic Sampling for Optimized Targeting Policies

A Model of the Data Economy

Authors
Maryam Farboodi and Laura Veldkamp
Date
July 9, 2024
Format
Working Paper

In a data economy, transactions of goods and services generate data, which is stored, traded and depreciates. How are the economics of this economy different from traditional production economies? How do these differences matter for measurement of  GDP, firm values, depreciation rates, welfare and externalities? We incorporate active experimentation and data as an

Read More about A Model of the Data Economy

Is Journalistic Truth Dead? Measuring How Informed Voters Are about Political News

Authors
Charles Angelucci and Andrea Prat
Date
April 1, 2024
Format
Journal Article
Journal
American Economic Review

To investigate general patterns in news information in the United States, we combine a protocol for identifying major political news stories, 11 monthly surveys with 15,000 participants, and a model of news discernment. When confronted with a true and a fake news story, 47 percent of subjects confidently choose the true story, 3 percent confidently choose the fake story, and the remaining half are uncertain. Socioeconomic differences are associated with large variations in the probability of selecting the true news story.

Read More about Is Journalistic Truth Dead? Measuring How Informed Voters Are about Political News

Presenting balanced geoengineering information has little effect on mitigation engagement

Authors
Christine Merk and Gernot Wagner
Date
January 1, 2024
Format
Journal Article
Journal
Climatic Change

‘Moral hazard’ links geoengineering to mitigation via the fear that either solar geoengineering (solar radiation management, SRM) or carbon dioxide removal (CDR) might crowd out the desire to cut emissions. Fear of this crowding-out effect ranks among the most frequently cited risks of (solar) geoengineering. We here test moral hazard versus its inverse in a large-scale, revealed-preference experiment (n~340,000) on Facebook and find little to no support for either outcome. For the most part, talking about SRM or CDR does not motivate our study population to support a large U.S.

Read More about Presenting balanced geoengineering information has little effect on mitigation engagement

The Changing Economics of Knowledge Production

Authors
Simona Abis and Laura Veldkamp
Date
January 1, 2024
Format
Journal Article
Journal
The Review of Financial Studies

Big data technologies change the way in which data and human labor combine to create knowledge. Is this a modest technological advance or a data revolution? Using hiring and wage data, we show how to estimate firms' data stocks and the shape of their knowledge production functions. Knowing how much production functions have changed informs us about the likely long-run changes in output, in factor shares, and in the distribution of income, due to the new, big data technologies.

Read More about The Changing Economics of Knowledge Production

Endgame in the Internet Era

Authors
Kathryn Harrigan
Date
June 11, 2023
Format
Journal Article
Journal
Strategic Management Review

Strategies for coping with businesses that face the declining demand of late life-cycle products are
revisited in light of the enhanced competitive capabilities made possible by access to the World
Wide Web and connectivity to the Internet. Presumably endgame competitors may draw upon a
wider variety of implementation options on both the demand and supply sides when serving the
highly-connected markets reached via Internet access. Results are posited to be mixed since supply-

Read More about Endgame in the Internet Era

Data and Markups: A Macro-Finance Perspective

Authors
Jan Eeckhout and Laura Veldkamp
Date
February 22, 2023
Format
Working Paper

How can we measure the extent to which data-intensive firms are using their market power? Economists typically look to markups as evidence of market power. Using a simple model with firms that price risk in their capital allocation and production decisions, we highlight the competing forces that make markups an unreliable measure of data-derived market power. Instead, we show how markups measured at different levels of aggregation reflect data and distinguish data from other intangible investments.

Read More about Data and Markups: A Macro-Finance Perspective

Frontiers: Polarized America: From Political Polarization to Preference Polarization

Authors
Verena Schoenmueller, Oded Netzer, and Florian Stahl
Date
January 31, 2023
Format
Journal Article
Journal
Marketing Science: Frontiers

In light of the widely discussed political divide and increasing societal polarization, we investigate in this paper whether the polarization of political ideology extends to consumers’ preferences, intentions, and purchases. Using three different data sets—the publicly available social media data of over three million brand followerships of Twitter users, a YouGov brand-preference survey data set, and Nielsen scanner panel data—we assess the evolution of brand-preference polarization.

Read More about Frontiers: Polarized America: From Political Polarization to Preference Polarization

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